1625 results found
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Long stay exemption to channels other than Airbnb.
PM would like the ability to add a long stay exemption to channels other than Airbnb.
Example: ignore a tax charge of 2$ per night for a guest staying for over 29 nights through Vrbo.4 votes -
Synchronization of refund statuses between our lead orders and Stripe transactions.
Context
* Refund issued in the lead order.
* Guest's impatience regarding the delay in receiving a refund, I cancelled the refund directly in Stripe and transferred the funds to the guest. However, despite the refund status being updated to "failed" in Stripe, the corresponding lead order continued to display the refund as "successful."Feature Request: I am requesting a feature enhancement that ensures synchronization between the refund status in Stripe and the corresponding lead order. Specifically, when a refund is cancelled directly in Stripe and marked as "failed," this status should be automatically reflected in the lead order.
4 votes -
Compare pricing current vs. same period last year
I want to compare pricing last year to this year.
4 votes% comparison will be added to the Analytics page (and on Dashboard page for the default current month selection, comparing to previous month there).
First we'll add a default comparison of current period vs previous period. So you will select this year and we'll show % comparison of this years data against last year.
Then we'll offer a comparison option for "same period last year". So you'll select "this month" for instance and we'll show % comparison with same month last year.
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Printer-friendly button to print out the order
I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .
4 votes -
Yes / No feature in Pre Arrival Form
Offer a yes / no feature for answers in the pre arrival form
4 votes -
Discount Codes should be editable
Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.
4 votes -
Able to modify the direct booking site layout with the smaller map layout
with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?4 votes -
Test an email template
Be able to test a trigger with a click of a button
4 votes -
Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
4 votes -
Improve appearance/functionality of inbox
Please summarize each guest's message in a list similar to Airbnb's message inbox so it's easy to see multiple guests' message summaries. (rather than display just the last guest's message).
4 votes -
Capture Guest physical address during booking process to add to profile
I want to be able to later report on what parts of the country guests are coming from so that I can then spend $ on ads in those areas. (this won’t work for Airbnb bookings)
4 votes -
Ability to keep the commission rate for past reports
For example, in 2023, my agency's commission rate is 20%, but it changes to 25% in 2024. However, if I run the report for 2023, the commission rate will be 25% instead of the old one.
It would be much more flexible and helpful to keep the correct date if we can maintain the old commission rate for old reports and just apply the new one from the date we change it.
4 votes -
Support attachments / photos via WhatsApp
For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp
And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems
4 votes -
Pipeline sort/filter enhancements
Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.
Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.
4 votes -
Set up repeating block
I want to be able to set up repeating block. For example: block a month permanently each year, block the 2 weeks leading up to Memorial Day automatically every year, etc.
4 votes -
4 votes
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Ability to change the order that the properties are displayed in the Direct channel
Ability to change the order that the properties are displayed in the Direct channel
4 votes -
Show and filter website source of booking widget in Dashboard/Pipeline page
My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.
At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.
4 votes -
Add half paid as a complex condition to the triggers
I would like to have this option to send triggers to guests who paid at least 50%
4 votes -
Set up an integration with Rental Guardian (for insurance)
Can you PLEASE set up an integration with Rental Guardian? They provide great insurance for short-term rental hosts and guests. They will also provide insurance for properties in Canada now too. Everything you currently have is for US only (I have called them). As a Canadian Host, I would really like to have a seamless way to have extra coverage for my direct bookings.
4 votes
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