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1625 results found

  1. switch a unit type/ multi-unit property back to a standalone property.

    4 votes

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    received  ·  0 comments  ·  Multi-Unit  ·  Admin →
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  2. It would be great to have a feature where we can put a "hold" in the calendar for a guest, but without blocking off the calendar. For mid-term rentals, this would be helpful to us as some people book far in advance and it would be best to place them in a unit that works better for our vacancy windows. Basically, we want them "on the calendar" without blocking any calendar dates for others to book, as the individual is flexible on the unit we place them in.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  3. Ability to open the breakdown of the order directly from the calendar to view all the details of what the guest paid.

    4 votes

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  4. Ability to customize buttons and colors of the booking widjet

    4 votes

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  5. It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.

    4 votes

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  6. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    4 votes

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    under review  ·  1 comment  ·  Channels  ·  Admin →
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  7. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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  8. Allow to create new conditional formulas with "Date" as a formatter.

    4 votes

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  9. considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting

    4 votes

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  10. can we get the actual discount amount? that's what all other PMS do and its easier to use rather than doing calculations (for the user as well)

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  11. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    4 votes

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  12. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    4 votes

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  13. We have customers that send inquiries and then don't come back to book. I'd like to send an automated email to follow up with them. This email should go out to customers that sent an inquiry but did not book. It should go out 3 days after their inquiry was made. So, if a customer made an inquiry and was sent a quote but 3 days later he still did not book, the email should be sent to that customer automatically (unless the lead was closed).

    4 votes

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  14. Do we have any way on how to run the report for the calendar blocks we have? Thank you!

    4 votes

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  15. Sometimes people need the new message in inbox to be sent to specific team members by property.

    4 votes

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  16. Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.

    4 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  17. The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?

    4 votes

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  18. 1/ Transaction Status or Error Notes or Payment Details
    To distinguish a successful transaction from a failed transaction.

    2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference

    3/ Adding option to filter by channel

    4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details

    4 votes

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  19. Different pre-arrival form for different channel as asking Government ID for Airbnb guests against their terms and conditions.

    4 votes

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  20. I want to show the guest service fee charged by the channels into Hostfully. This fee is paid by guests to channels and not related to my accounting, but I want to show the total amount the guest paid.

    4 votes

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