2347 results found
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Show security deposits to refund
We need a way to easily generate a summary list of customers with outstanding security deposits in our system.
6 votes -
Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.6 votes -
Do not receive a notification when guests completes the pre arrival form
Have the option not to receive an email when a guest completes the Pre-arrival form
6 votes -
Ability to bulk edit or clone photos from one property to another,
Ability to bulk edit or clone photos from one property to another, especially for cases that we have one property with several rooms that have some photos similar.
6 votes -
Enable inbox filtering for messages from guests that haven't been replied to yet
The most useful inbox filter would be conversations where guests have sent messages to us, but we haven't replied yet. Sometimes these get buried, and it requires going through every single thread to look it over. Ideally this would be set up so that automated messages from triggers/templates did not count as replies from us.
Or possible this could be set up through a totally different field. For example, each message thread could have a status box next to it. Whenever a guest sent a message, it could update that status box to say "Needs attention" in yellow. Then if…
6 votes -
Sort the Property and Owner list in Report / Filter in Alphabetical order
It's really helpful if the items in the Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and properies and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.
6 votes -
Dates entered in the property search widget should auto populate in the property booking widget
On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.
6 votes -
Show phone-number country code in signatures
Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.
Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.
6 votes -
Notification when a guest leaves a review that is less than 5 stars
Have the PM notified when receiving a review from a guest that is less than 5 stars
6 votes -
Dark mode option
Add dark mode option in settings for Hostfully PMP
6 votes -
Permission for owners to see guest communication
Permission to allow owners to see the Property Manager's guest communication be of benefit
6 votes -
Have the ability to select photos to channels
I would like have a small amount of photos that I can select which OTA those photos sync to showcase different attributes and amenities of the properties specific to a channel
6 votes -
6 votes
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Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
6 votes -
6 votes
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Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
6 votes -
Add Approval Workflow for Hostfully Reviews
As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.
6 votes -
Refunds showing in reports
I want to pull the refund amount after a reservation is canceled in the booking report.
6 votesRefunds do show in your reports for bookings that have been made via your default payment service provider. But indeed, they don't show for Airbnb bookings for instance.
We are soon offering a new feature: Order Adjustments and manual transactions.
This will allow you to manually add a refund that happened in an Airbnb booking for instance.
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Display property's star rating on the main property page of direct booking page.
When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.
6 votes -
Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
6 votesThis is a good idea - thanks for suggesting.
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