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1743 results found

  1. Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    4 votes

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  2. The option for PM's to be able to use their own number for Whatsapp and SMS in the unified inbox and automated messages, either through having their own Twilio account or another way.

    4 votes

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    under review  ·  0 comments  ·  Inbox  ·  Admin →
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  3. be abe to export owners blocks with a report

    4 votes

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  4. It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.

    4 votes

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  5. Automatic service provider notifications when guests extend their stay, so they know the service date has changed.

    4 votes

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  6. We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.

    Ideal functionality would include:
    • Average response time per message
    • Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
    • Filterable data (by property, team member, time range, etc.)
    • Visual reporting or exportable data for tracking trends

    This would not only help our team hit internal communication goals but also assist in…

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  7. We need to be able to filter by channel while setting up a property report.

    4 votes

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  8. It would be extremely useful, and some places like breezeway and charge automation are already offering it as an add on. Basically an upsell like early check-in, or late checkout that is only offered if there is a gap night.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. Currently, the property endpoint returns the Airbnb ID but not Booking.com or Vrbo IDs. Also, the property-channel-links endpoint only includes channels like Homads, Vacaymyway, Golightly and Hometogo (if any)

    It would be beneficial if the API could return Booking.com and Vrbo property IDs as well, since they're major platforms many of us use. This would make it much easier to manage listings across channels through automation.

    4 votes

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    0 comments  ·  API  ·  Admin →
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  10. Import Airbnb messages for Special Offer

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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  11. A feature that allows you to find all signed rental agreements in the same tab (instead of going to each lead)

    4 votes

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  12. On Booking.com there is an api reference to hide the address until the booking is confirmed. On the properties page a very good feature would be to add a checkbox for booking.com to enable this so users can have their addresses hidden prior to a confirmed reservation.

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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  13. Create the ability to upload files related to the property for Agent/Owner review only. For example, Gas Certificates, PAT Testing Reports etc. The ability to upload these legal documents so they are all kept in one place and can be easily reviewed when needed and to ensure compliance. NOT for Guest Viewing...

    4 votes

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  14. Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly. (Currently this has to be done manually).

    4 votes

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    received  ·  0 comments  ·  Guest Portal  ·  Admin →
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  15. At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF

    4 votes

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  16. Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.

    4 votes

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  17. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    4 votes

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  18. Is there some sort of report where we can see metrics on messages? Such as busiest and slowest times of days based on the number of new messages and inquires that come in, and how quickly they are being replied to

    4 votes

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  19. If I add a note to a guest's Lead Details there is no way to know if notes have been added. If there are any other significant messages or other information that needs to be highlighted there is no way to do it.
    Right now at shift change each person has to read every message and look for notes of every guest since their last shift.
    If we could turn on a star or color dot next to the guest's name in the left column an admin could quickly scroll down the list and see which guests need attention.
    To…

    4 votes

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    1 comment  ·  Inbox  ·  Admin →
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  20. Support direct integration with Host Co. https://www.thehost.co/how-it-works

    4 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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