1625 results found
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Display a more detailed error message instead of just showing Internal server error
When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.
4 votes -
Apply turnover to owner blocks
When an owner blocks the property, we want the same turnover blocks to apply
4 votes -
Owner Statement Updates
If we change the parameters of the Owners Statement we then lose all ability to send/upload as an integration. If we use the default with limited information we can push to their portal.
This needs to be changed so that a revised Statement can be made 'default' within the system. Way toooooo much Admin each month for a basic feature/need
4 votes -
4 votes
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Importing description from listings with locale "es"
Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.
4 votes -
Multiple Direct Booking Sites
Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site
4 votes -
Specified Date Trigger
Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.
4 votes -
Cancellations sometimes refund taxes
For canceled stays. Some jurisdictions require remittance of tot even on cancelled stays the hike others don't .
We need to be able to specify if a tax or fee is refundable on cancellation.
For example. If a cleaning fee is refunded then so is the tax but if there's a 50% rent retained on cancellation in some places we still have to collect and remit tax on the cancellation while some places only require occupancy tax if there's an actual occupancy…
4 votes -
Remove language template from a System Template
There's no "Delete this template" option for system templates so it is not possible delete a language template.
4 votes -
Send emails to guests from different email addresses
Would it be possible to send manual messages from one email address, and automated emails from a different email address?
4 votes -
Allow PDF in Pre-arrival Form > Government ID file
I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.
4 votes -
Discount codes with LOS limitation
Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)
4 votes -
Owner Agreements
It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…4 votes -
Do not receive a notification when guests completes the pre arrival form
Have the option not to receive an email when a guest completes the Pre-arrival form
4 votes -
Have ability to customize the header for upselling items in checkout page.
As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.
4 votes -
Ability to bulk edit or clone photos from one property to another,
Ability to bulk edit or clone photos from one property to another, especially for cases that we have one property with several rooms that have some photos similar.
4 votes -
Ability to create a custom formula to reflect the owner payout on owner portal
Formula could be:
Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
(base on channels)or
if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
if VRBO, owner payout = rent * (1-commission%)*(1-15%)etc...
4 votes -
Adding "Date Type" & Date range section in Fees/Taxes creation
Date Type as:
- Check-in Date
- Check-out Date
- Reservation Date
- Lead Creation Date
- Occupancy DateSome people would need to set up Fees/Taxes for specific date range, this filter would be much helpful. Otherwise, they have to issue the refunds for those inapplicable reservations which is not really an ideal choice
4 votes -
Have ability to create pricing rules on specific period and have it bulk edit
As a VRM, I want to be able to create a % rate increase for a specific period of time and have it applied to all or some specific listings
4 votes -
Show the specific name of a generated report
Details (owner/property/date range) of a generated report should be shown in Description section instead of the general report name
4 votes
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