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Property Management Platform

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2347 results found

  1. I'd love to have the ability to recall email that went out in error.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  2. The long-term exemption in property setting page is only supported for tax rate, not cleaning fee tax rate while it should apply it for both.

    Or if there is another same field for cleaning fee tax, that would be great.

    5 votes

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  3. In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.

    With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.

    It would be great to…

    5 votes

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  4. Best thing would be that when we add things to notes like: guest paid early check-in, i need that to show up on the inbox in the sections shown in the picture below for example. That way these notes will impact the conversation and will be seen everytime we speak with the guests instead of having to go into the reservation details and accessing that info.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. On Booking.com there is an api reference to hide the address until the booking is confirmed. On the properties page a very good feature would be to add a checkbox for booking.com to enable this so users can have their addresses hidden prior to a confirmed reservation.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. Create the ability to upload files related to the property for Agent/Owner review only. For example, Gas Certificates, PAT Testing Reports etc. The ability to upload these legal documents so they are all kept in one place and can be easily reviewed when needed and to ensure compliance. NOT for Guest Viewing...

    5 votes

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  7. Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly. (Currently this has to be done manually).

    5 votes

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    received  ·  0 comments  ·  Guest Portal  ·  Admin →
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  8. We want the ability to extract Owner block's Notes and dates of the owner blocks in the property report. At the moment, it only gives the occupancy rate, number of nights of the owner block per property.

    5 votes

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  9. Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey

    5 votes

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  10. We want the ability to customize and add fields in Dashboard and Analytics pages, e.g adding Due Agency/Due Owner, Fees, etc. like we did with Reports. We're aware to use Reports but would like to see it in Dashboard and Analytics as well

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  11. Be able to use a filter to show unpaid reservations

    5 votes

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  12. With BDC guest review management you can:

    • Retrieve all reviews for a specific property
    • Retrieve new reviews (from a specific date)
    • Filter reviews with no response yet
    • Retrieve specific review with all category scores
    • Reply to guest reviews
    • Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
    • Filter guest reviews based on Booking.com reservation ID
    • Retrieve aggregated property review score
    • Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
    5 votes

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    planned  ·  0 comments  ·  Reviews  ·  Admin →
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  13. Be able to set up discount codes to book at a specific rate

    5 votes

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  14. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    5 votes

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  15. It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  16. Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. If I add a note to a guest's Lead Details there is no way to know if notes have been added. If there are any other significant messages or other information that needs to be highlighted there is no way to do it.
    Right now at shift change each person has to read every message and look for notes of every guest since their last shift.
    If we could turn on a star or color dot next to the guest's name in the left column an admin could quickly scroll down the list and see which guests need attention.
    To…

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  18. Support direct integration with Host Co. https://www.thehost.co/how-it-works

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  19. In the Owners list, she'd like to see Owner's, mailing address, phone, which properties (property names) this person owns.

    5 votes

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  20. 5 votes

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    2 comments  ·  Payments  ·  Admin →
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