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  1. The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.

    This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.

    4 votes

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  2. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    4 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  3. With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.

    The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.

    4 votes

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    planned  ·  0 comments  ·  API  ·  Admin →
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  4. Ability to set channels for Price Rules

    4 votes

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  5. I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.

    Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?

    4 votes

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  6. The possibility of adding beds to the rooms that are not bedrooms or living rooms. That way, when you choose to set an Office room type, you can add a Sofa bed, for example.

    4 votes

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  7. we send these images in the statement as evidence of each reservation to the owners

    The idea was that from Hostfully, it would be possible to include the image next to each row of the reservation so that the owner could consult it.

    4 votes

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  8. Allow to reset rental agreement from Lead modal

    4 votes

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  9. The mobile app needs to become as useable as the website. We were previously with Guesty and we were able to do everything from the app that we could do on the website. We can't even cancel or delete reservations from the app so having to wait until you get to a computer, which can be a couple days if you work in an office, is just not convenient. I want to be able to create or add a listing, edit triggers and templates, etc.

    4 votes

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    2 comments  ·  Mobile App  ·  Admin →
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  10. a field for property location to add to the report.

    create a variable to bring location data to a report

    4 votes

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  11. 4 votes

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  12. It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.

    4 votes

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  13. 4 votes

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  14. I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.

    4 votes

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  15. My guests on Booking.com can leave their preferred language when making reservations (e.g. German). However, when the reservation comes to Hostfully, the language is still English. I'd like this field to be automatically updated to the preferred language from Booking.com so that Hostfully can automatically send messages to guests in the preferred language. Right now I need to manually update the guest's language in Hostfully.

    4 votes

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  16. For Example, Bob Smith is bringing 3 children and an infant. I would like to set a trigger to send him a message 4 days before he checks in to see if he needs a highchair.
    This message is just for Bob, not everyone who books a particular house, or channel, etc.

    If there is a way to do this please provide instructions. According to Flash there is not a way to do this already.

    Profile image for Flash the Sloth⚡
    Flash the Sloth⚡
    • AI Agent

    You can't set a trigger for one specific booking, but you can create…

    4 votes

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  17. Best thing would be that when we add things to notes like: guest paid early check-in, i need that to show up on the inbox in the sections shown in the picture below for example. That way these notes will impact the conversation and will be seen everytime we speak with the guests instead of having to go into the reservation details and accessing that info.

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  18. We need to be able to filter by channel while setting up a property report.

    4 votes

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  19. The extra guest fee for an Airbnb reservation should be shown in the lead modal price breakdown, instead of in the total rent value.

    4 votes

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  20. Import Airbnb messages for Special Offer

    4 votes

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    0 comments  ·  Channels  ·  Admin →
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