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Property Management Platform

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2033 results found

  1. I'd love to have the ability to recall email that went out in error.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  2. During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.

    5 votes

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  3. In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.

    With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.

    It would be great to…

    5 votes

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  4. be abe to export owners blocks with a report

    5 votes

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  5. Automatic service provider notifications when guests extend their stay, so they know the service date has changed.

    5 votes

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  6. 5 votes

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  7. Best thing would be that when we add things to notes like: guest paid early check-in, i need that to show up on the inbox in the sections shown in the picture below for example. That way these notes will impact the conversation and will be seen everytime we speak with the guests instead of having to go into the reservation details and accessing that info.

    5 votes

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    0 comments  ·  Inbox  ·  Admin →
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  8. On Booking.com there is an api reference to hide the address until the booking is confirmed. On the properties page a very good feature would be to add a checkbox for booking.com to enable this so users can have their addresses hidden prior to a confirmed reservation.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. Create the ability to upload files related to the property for Agent/Owner review only. For example, Gas Certificates, PAT Testing Reports etc. The ability to upload these legal documents so they are all kept in one place and can be easily reviewed when needed and to ensure compliance. NOT for Guest Viewing...

    5 votes

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  10. Be able to set up discount codes to book at a specific rate

    5 votes

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  11. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    5 votes

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  12. It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  13. Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  14. If I add a note to a guest's Lead Details there is no way to know if notes have been added. If there are any other significant messages or other information that needs to be highlighted there is no way to do it.
    Right now at shift change each person has to read every message and look for notes of every guest since their last shift.
    If we could turn on a star or color dot next to the guest's name in the left column an admin could quickly scroll down the list and see which guests need attention.
    To…

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  15. Support direct integration with Host Co. https://www.thehost.co/how-it-works

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. In the Owners list, she'd like to see Owner's, mailing address, phone, which properties (property names) this person owns.

    5 votes

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  17. 5 votes

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    2 comments  ·  Payments  ·  Admin →
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  18. So I currently also manage a hotel. So the multi unit feature is a potential fit.

    The current platform I use (cloudbeds) has a feature that allows me to advertise on metasearch on platforms like Google, Expedia, etc where people can see the actual pricing when they search and I can show up as an ad

    5 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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    The platform currently supports multi-unit property publishing on Airbnb, Booking.com and direct. We are planning to allow multi-unit property publishing next on Vrbo, then Google, HVMI. The other channels (Expedia, Trivago etc) should follow shortly after.

  19. PM wants to integrate with the PriceLabs feature that allows dynamic minimum stay rules based on booking dates. For example: a minimun stay of 3 nights if booked within 30 days, and 5 nights if booked more than 30 days in advance.

    5 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  20. Ability to customize buttons and colors of the booking widjet

    5 votes

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