2347 results found
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Be able to edit the payment link page
Be able to edit and rephrase wording like "you are about to secure your booking
6 votes -
Change default area code on Client infomation to where we located
Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.
6 votes -
Improve Transaction Report
1/ Transaction Status or Error Notes or Payment Details
To distinguish a successful transaction from a failed transaction.2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference
3/ Adding option to filter by channel
4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details
6 votes -
Allow Messages To Trigger By Tag
PMs have added tags to help identify returning guests. They've expressed the desire to create templates that will only be sent to those individuals, but tags need to be added to the trigger conditions in order for this to happen.
6 votes -
Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
6 votesThe cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.
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Different Pre-arrival form per channel
Different pre-arrival form for different channel as asking Government ID for Airbnb guests against their terms and conditions.
6 votes -
When sending a custom template from the inbox, show the subject line of the custom template.
When sending a custom template from the inbox, show the subject line of the custom template. Currently, when you send a custom template from the inbox, the received email subject line says, "You have a new message from (Agency Name)". It would be useful to maintain the actual subject line of the custom template.
6 votes -
Property Bulk edit on Pricing page. Nightly price, minimum stay and Check-in/out Restrictions work separately
We would like to have Property Bulk edit on the Pricing page where Nightly price, minimum stay and Check-in/out Restrictions work separately. It means that you could choose to bulk edit some of them or all of them instead of default bulk edit for 3 of them.
6 votes -
Keep old Vrbo thread even changing email address
At the moment, for Vrbo bookings, when changing the email address, it generates a brand new thread without any past conversations, making it hard to track past information. We'd like to keep the old Vrbo thread on Hostfully inbox, even when the guest email was changed
6 votes -
Yes / No feature in Pre Arrival Form
Offer a yes / no feature for answers in the pre arrival form
6 votes -
Test an email template
Be able to test a trigger with a click of a button
6 votes -
Variables Request for Deposit amount and Percentage at reservation.
"Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%
"Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$
6 votes -
Support vertical ratios/ images in templates
Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).
6 votes -
Adjust the footer of the new DBS
For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.
6 votes -
Display a more detailed error message instead of just showing Internal server error
When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.
6 votes -
Create calendar-based Jobs for recurring tasks
We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.
6 votes -
6 votes
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Ability to display the property license number on the direct booking site
Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.
6 votes -
Allow booking requests during booking lead time on Hostfully Channel
I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).
6 votes -
Specified Date Trigger
Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.
6 votes
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