1622 results found
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NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work
3 votes -
Availability of AI suggestions (Unified Inbox) on Mobile app
Property Managers want to be able to use the Inbox's AI suggestions feature on the Hostfully mobile app
3 votes -
Manually mark that the pre-arrival form/ rental conditions has been completed.
Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.
This would also be useful for returning guests to not have to complete again.
This way, we could not worry about triggers with the condition of having completed the PAF.3 votes -
Be able to show the Rental rate only on the Direct Booking Website
Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers
3 votes -
Add customer's email to Stripe payment data
When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.
However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.
3 votes -
3 votes
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Modify who could receive the new team members notifications
I tried adding a new user to my company's account today and it sent an email to all of my users
3 votes -
Add lead information when using create job button in editing lead on calendar.
Current behavior,
- Go to the calendar
- Click on 1 specific lead > click on button Create job of this lead > the window create a job manually will pop up
- However, the job created related to dates and properties, no lead information included so it does not show lead check out date.=> We want when creating the job manually associate with 1 lead via calendar, it should be included
1. lead check-in date
2. lead check-out date
3. number of guests3 votes -
"variable" for the next check-in date
Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.
3 votes -
Able to skip the 1st first page and have visitors land directly on the second one without having to click the 'see all properties' button
We have a booking page, generated by HF, on our website, currently the flow is
- Guest enter the date > click on "see all properties"
- Then the properties that match with the search date will be able to shown.
- Guest can pick a suitable option from here to book with you.Is there a way to skip' the display of the first page and have visitors land directly on the second one without having to click the 'see all properties' button first?
3 votes -
When using VacationRentPayment, allow us to accept the bookings before charging the guests
If we use VacationRentPayment as a payment processor, booking requests get charged immediately. However, VRP does refund the payment processing fee on refunded transactions (if refunded within 48 hours). So the guests are getting charged before they have a confirmed reservation.
We need to change this behavior so that guests are not charged until PMs agree to take the bookings
3 votes -
Show the type of beds on the Direct Booking Site
i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds
3 votes -
Hyperlink in Pre-arrival Form
We have a pet agreement that we want to hyperlink to if the guest answers Yes to bringing a pet. Currently we can add a link but it isn't clickable, hyperlinking does not work on the guest side. Nothing happens when they click the link. They have to copy and paste the link to be able to read the agreement and indicate they agree with the terms. Would be nice to hyperlink to the rental agreement as well if we want. That way they aren't receiving too many agreements and forms to fill out.
3 votes -
Have ability to move Airbnb/BDC reservation in Hostfully calendar
I want to be able to move Airbnb/Booking.com reservations in Hostfully without adjusting them on the channel sites to optimize my portfolio.
Sometimes, guests refused to update the reservations in the channels even though the property booked is not their current stays
3 votes -
Have ability to add custom fields in the rental agreement form
I want to be able to add custom fields in the rental agreement forms.
3 votes -
Don't create inquiries when the guests stop at the cehckout page when making the bookings on direct booking site
I don't want to receive the inquiries when the guests don't complete the payment at the checkout flow when making the bookings on direct booking sites.
3 votes -
Have ability to set the price for extra service as percent of nightly rate
I want to set the price for extra service as a percentage of total rent or daily rent.
3 votes -
Auto-retry importing Booking.com reservations when there is an issue with Booking.com sync job
We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.
It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.
3 votes -
Be able to edit the payment link page
Be able to edit and rephrase wording like "you are about to secure your booking
3 votes -
Ability to edit / delete a service from Lead modal
When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.
I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.
3 votes
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