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1789 results found

  1. Be able to use a filter to show unpaid reservations

    3 votes

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  2. If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it

    3 votes

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  3. I would like to edit the filters on a owner report where it says "All channels" and only include Hostfully as the one channel. BUt when I go to "set filters" I can't edit only "hostfully"

    3 votes

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  4. Integrate with Swikly for deposits and more

    3 votes

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  5. With BDC guest review management you can:

    • Retrieve all reviews for a specific property
    • Retrieve new reviews (from a specific date)
    • Filter reviews with no response yet
    • Retrieve specific review with all category scores
    • Reply to guest reviews
    • Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
    • Filter guest reviews based on Booking.com reservation ID
    • Retrieve aggregated property review score
    • Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
    3 votes

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    planned  ·  0 comments  ·  Reviews  ·  Admin →
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  6. Push the house rules under "Fees & Policies" tab to Booking.com

    3 votes

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  7. When using search widget for new stay date, you need to change the checkout date first then the checkin date while usually users will select new checkin date before checkout date.

    Steps to reproduce
    1. Enter date and Search
    2. Click on checkin date again to change - arrows have disappeared so there is no way to change and search for a different checkin date after checkout date that's currently in use.

    User should be able to select any checkin date or there is a button 'clear date' to select new checkin and checkout

    3 votes

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  8. 3 votes

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  9. It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  10. Certain variables, such as [$TRANSACTIONAMOUNT$], [$TRANSACTIONID$],[$GUESTINFOURL$]- which leads to the pre-arrival form, and others are only functional in system templates. I'd like to be able to insert them into custom templates so that I can have more control over formatting, colors, branding, and when these messages are triggered.

    3 votes

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  11. Fee Information: Display all price and fees on all platforms. Minimum requirement is to show platform fee (e.g. OTA commission for Booking.com). A solution like Airbnb's fee breakdown would be good.

    Transactional Costs: Ideally, lead view should list transactional costs as a separate fee under platform commission. If not possible, include in notes section as an alternative. (currently it's only available in order details window)

    3 votes

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  12. Have a report for all clients that do not have signed rental agreement

    3 votes

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  13. inbox data - Print button

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. We need the ability to set more custom discounts (seasonal discounts, etc.) on Hostfully to push out to Airbnb, the ability to set different length of stay discounts per period

    3 votes

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  15. As a property manager, I want the auto 2nd payment balance to be rescheduled whenever I update the split payment settings on the property settings page. This ensures that payment handling for leads is automatically adjusted based on the updated settings, maintaining accuracy and reducing manual intervention.

    Current Behavior: When the split payment settings are updated on the property’s main settings page, the payment handling for the associated lead is not rescheduled. However, updating the lead directly in the lead modal correctly triggers the rescheduling of the payment due handling.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  16. 3 votes

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    1 comment  ·  Payments  ·  Admin →
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  17. Automatically send the message under the name of the host or co-host that is sending the message in the inbox > For airbnb

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  18. So I currently also manage a hotel. So the multi unit feature is a potential fit.

    The current platform I use (cloudbeds) has a feature that allows me to advertise on metasearch on platforms like Google, Expedia, etc where people can see the actual pricing when they search and I can show up as an ad

    3 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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    The platform currently supports multi-unit property publishing on Airbnb, Booking.com and direct. We are planning to allow multi-unit property publishing next on Vrbo, then Google, HVMI. The other channels (Expedia, Trivago etc) should follow shortly after.

  19. When messages are edited in Airbnb only the original version shows in Hostfully. Syncing full edit history is a big ask, but showing the current version should be relatively easy from a product perspective, as long as the data is available from the Airbnb API

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  20. Ability to select which fields from the reservation you would like to hidde for example: phone, email

    example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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