2274 results found
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Live links in templates
When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.
4 votes -
Hellosign - allow variables and editing
More control over how the contract gets set up.
Would like ability to determine the structure of the form:
-where the contract gets signed
-where the initials go
-insert variables to make the contract more detailedWhen contesting a chargeback with a guest, you should be able to show them a contract with terms, and demonstrate that you’re actually due those funds (better success if initials are next to crucial terms).
Initials next to "I read the cancellation policy section on chargebacks"
4 votes -
Billing process
When customers update billing information, it would be great if there is an amount that shows them how much they are going to be billed.
4 votes -
A platform view that shows properties in a grid, rather than a single column sidebar.
With dozens of properties, we'd like to have an ability to display all properties at once, or at least a larger (customizable) number with pagination.
4 votes -
4 votes
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Add "Short Description" as an available field in Custom Templates.
Add "Short Description" as an available field to be used in Custom Templates.
The only available property name in the Custom Templates field dropdown is the "Public Name" which is the listing description header. This is often too long or provides marketing language to attract prospects.
4 votes -
4 votes
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Improved reporting to share with Concierge Service
Jane from Papagayo Luxury rentals would like a way to share a calendar report with her Concierge staff. The report would include the following:
- Name of primary contact who is making reservation
- Availability and blocks on calendars for given properties
- Number of guests coming
- This report should not include any financial information4 votes -
Display Airbnb Special Offers in the Leads price breakdown
To have the special offer fee to be broken out in a separate line item on Hostfully's leads. It needs to show up in each individual reservation and on the reports.
3 votes -
Both SMS and Email enabled to MFA
Be able to select SMS and Email for multi fsvtor authentication simltaneously.
For an extra layer of security.
3 votes -
SafeGuest - have the trigger condition verification completed for Safeguest
Currently we don't the trigger for SafeGuest verification completed. I want to have one so when guest completed the verification step on SafeGuest side, it can send the check-in instruction to guest.
3 votes -
[Quickbook] Having an Option to add the receipt for the Partially paid reservations (like an initial deposit)
- Current behavior: That’s expected behavior with our QuickBooks Online integration: a Sales Receipt is created for a reservation only once the reservation is paid in full. Context: Partially paid reservations (like an initial deposit) won’t push to QuickBooks until the final payment is made, so you can be months between the deposit and the receipt showing up.
So the “issue” is that QuickBooks won’t reflect the deposit timing for reconciliation, even though Stripe deposits the money to your bank as payments happen.
=> [Quickbook] Having an Option to add the receipt for the Partially paid reservations (like an initial deposit) …3 votes -
3 votes
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Create a category for co-hosts/employees, below "associate", where they can not see any financials including booking amounts.
For cohosts, create a category below "Associate" where no financial information is shown, no reservation amounts. Everything else within the Associate level remains the same.
3 votes -
Add a pipeline status to show PM failed transactions
see the failed payments in red on the pipeline.
PM>"I often have customers that do not pay their full balance at booking. So, if there full balance is not paid their pipeline color is orange. If their first payment fails the color is still orange. Therefore, a missed failed payment for deposit/initial payment can easily be missed. And, then when contacting the guest they may decide they do not want to stay, and then they have held that property for however many days until their next payment would be due. If then they decide "well never mind, I won't use…
3 votes -
Rental Agreement Icon _ Pipeline
it would be useful by quickly being able to see if rental agreement was signed
right now I have to have a knowledge that icon shows up there when signed, if not signed there is no quick way to know
maybe if the icon is red and when you hover you would get info 'rental agreement not signed
3 votes -
Customize Minimum Price on the Booking widget
Currently, with the new version of the direct booking site, the price calculation of minPriceOverYear on the Hostfully Direct Booking site is now (the lowest night price + tax rate % + non-optional fees + non-optional taxes).
But I would like to not show the non-optional fees on that minimum price, so it would be great if we could customize the min price of the booking widget to define the amount to display.
3 votes -
Be able to edit system messages on the booking widget.
When a guest goes to book, there are some messages in the process that would be ideal if we could edit that message.
In the screenshot below, if a guest is attempting to book outside of the booking lead time, we'd prefer to have a note that tells guests to contact host directly, for example.
And, if the property is set to 0% at reservation, it would be very useful to be edit the message that says something like, Thank you for your payment, when they have not paid anything.3 votes -
support image attachmentz from email and text to hostfully
Be able to receive and view image from hostfully inbox from messages coming from email or sms or whatsapp
3 votes -
Support transaction-based webhooks
If Hostfully could consider a balance update as something to trigger the BOOKING_UPDATED webhook.
3 votes
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