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1665 results found

  1. When a lead is generated on our sites (due to no availability) they are currently not input into Hostfully, but instead just emailed. It would be helpful to have the option of having lead information stored in hostfully so that we don't have to manually add them if we find a date that works for them, Also a phone number is needed to be captured on the lead form too, as sometimes our emails to these leads go to spam and we need a way to follow up,

    3 votes

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  2. Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.

    3 votes

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  3. I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.

    Can you update the zapier integration to include owner blocks in the New Booking trigger?

    3 votes

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  4. I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.

    3 votes

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  5. Add an agency-wide setting for booking 'lead time' so that it is easier to change this depending on business level, time of year, etc. Sometimes I want to encourage last-minute bookings, other times I don't.

    3 votes

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  6. Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  7. As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.

    3 votes

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  8. Each individual listing has its own reviews.
    Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  9. With dozens of properties, we'd like to have an ability to display all properties at once, or at least a larger (customizable) number with pagination.

    3 votes

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  10. Has there been any discussions about Hostfully platform being able to
    accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.

    3 votes

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  11. Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.

    3 votes

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  12. I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:

    X number of days to Y number of days in the future.
    Occupancy % of X to Y for a given month

    I could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.

    3 votes

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    1 comment  ·  Channels  ·  Admin →
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  13. My Hostfully is integrated with Beyond Pricing. However, it is confusing to know which platform governs my settings, when both platforms offer fields to adjust the same settings. For those fields in the Main Settings and other tabs that are actually governed by another integration, I would like to be able to remove or block those fields. For example, because Beyond Pricing governs length of minimum stays, I would remove or block the "Minimum Stay" field in Hostfully. Thank you.

    3 votes

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  14. 3 votes

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  15. Best thing would be that when we add things to notes like: guest paid early check-in, i need that to show up on the inbox in the sections shown in the picture below for example. That way these notes will impact the conversation and will be seen everytime we speak with the guests instead of having to go into the reservation details and accessing that info.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  16. Notification when owners edit existing booking dates.

    We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.

    2 votes

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  17. Have the ability to CC the 2nd owner email under "also cc these emails" in the owner tab when setting up custom templates and triggers to owners.

    2 votes

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  18. adding to the financial report external info that is on a cvs file

    2 votes

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  19. When altering an Airbnb special offer booking from Pipeline, alteration (by choosing 1 more nights) kinda reset calculation to default ones, which is higher then the original quote guest books.

    This will cause confusion to guest as they see the price is way much higher than it should and possibly guest can cancel. So when altering a special offer, the original quote should remain plus the additional rent for extra nights added which would be more helpful.

    2 votes

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  20. Currently when using the calendar scroll bar, if you move the bar a little too much the calendar skips several months.

    Trying to scroll back over the past month places you 3 or 4 months back. It is too sensitive.

    2 votes

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    received  ·  1 comment  ·  Other  ·  Admin →
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