2274 results found
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Hostfully needs to exactly match Airbnb's calculation for their Host Service Fee
Hostfully needs to update their software to exactly match Airbnb's calculation for their Host Service Fee customers have full control over the Airbnb markup
3 votes -
email address from client information tab should be automatically updated with email added to the pre-arrival
email address from client information tab should be automatically updated with email added to the pre-arrival
3 votes -
Add a channel-specific custom text field for cancellation policy explanations
Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.
3 votes -
Conditional check-in rules based on same-day check-outs
It would be helpful to allow conditional check-in rules, instead of fixed ones.
Example:
Block Sunday check-ins only if there is a same-day check-out (no cleaning available)
But allow Sunday check-ins if the property is already vacant and cleanCurrently, the “Only Check-In On” setting blocks all Sundays, which is too restrictive.
3 votes -
promo code
Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.
3 votes -
owner portal
Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.
3 votes -
Airbnb order breakdown should show discount info
Airbnb order breakdown should shows the base rent, discount and rent amount after the discount. Currently it does not show the discount apply which is confusing.
3 votes -
3 votes
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Allow automatic payments from Booking.com to enable ChargeAutomation
At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).
3 votes -
Integration with Revolut Payment Links (Revolut Business)
I would like Hostfully to integrate with Revolut Business payment links.
Stripe and PayPal fees are significantly reducing margins, especially for high-volume property managers. With Revolut Business, we can receive up to 250 payments per month for around €10/month, which is far more cost-efficient.
This is especially important for selling add-ons, experiences, packages, and direct bookings. With Stripe fees, the profit on these services becomes very low and sometimes not worth the effort.
A Revolut integration would:
Reduce unnecessary transaction costs
Increase profitability
Encourage more upsells through Hostfully3 votes -
Owner Adjustments Report – Ability to Separate & Total by Expense/Adjustment Name
Description:
It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.Ideally, this could work in one (or both) of the following ways:
• Add the ability to group or filter adjustments by name directly in the report
• Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by nameThis would allow users to:
• Easily separate different expense types
• Total costs by each adjustment category
• Improve expense tracking, reporting accuracy, and owner statements
• Reduce manual…3 votes -
Update Pre-Arrival Form Checkbox Logic
Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.
3 votes -
Inbox Clutter & Broken "Unread" Filter: Need Ability to Hide System Auto-Messages
The client needs to hide automated messages from their main inbox.
The problem is twofold: 1) these messages clutter the view and make it difficult to find messages from actual guests, and 2) the "Unread Only" filter doesn't work across teams, because if one agent sees a message, it's marked as read for everyone, negating the filter's effectiveness.Please provide an option to archive/separate these automated messages or to have the "read" status be individual for each agent.
3 votes -
HOLD Requests - Allow the Booking Quote to stay active even though the hold has expired
We are using the hold function for 24 hours and then use the autosend follow up to nudge the client that the hold is due to expire. This is very effective! However, is there any way the booking hold request quote flip into a new lead that can still remain accessible to book if it the hold has expired? This way if a client is late to make the payment, they can still book without intervention from us but it also releases the date on the calender to allow another reservation to happen if they are too slow.
3 votes -
Send Images and Text Together to Airbnb Inbox
Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience
3 votes -
Collect and Remit Taxes for Direct Bookings
Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings3 votes -
Manage Booking.com Invoice Details from Hostfully or Prevent Booking.com Invoice Details in Extranet from Being Overwritten
PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.
3 votes -
Rent breakdown in APP
Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.
3 votes -
Shows notes on blocks tooltip instead of "blocked by agency"
For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".
3 votes -
Auto populate guests information
I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.
3 votes
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