2347 results found
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remove EMAIL and NAME as mandatory fields from the Booking Widget
I do not need people to enter their email or name to see the prices for the nights they select. I just want them to move through the funnel. For some reason, you don't have the option for them to add their name later in the booking process once they move over to book.hostfully.com, so I know why you are trying to capture that in the initial widget, but it limits flexibiltiy.
3 votes -
Send low battery email to multiple emails
Be able to send low battery alerts to multiple emails adreesses.
3 votes -
Support Linking One Airbnb Account to Multiple Hostfully Agencies/Accounts
Use Case:
I have one Airbnb account connected to two Hostfully accounts to manage separate listings across agencies. However, this triggers a message import error: Found more than one entity of type 'AirbnbUser' that matched the criteria 'airbnbUserID = ? AND agencyID is not null'. I want the ability to connect a single Airbnb account to multiple Hostfully accounts without causing message import failures.Problem Statement:
Currently, connecting the same Airbnb User ID to more than one Hostfully account/agency causes internal database constraint conflicts. This results in message import failures and messaging sync breaks across the connected accounts.Requested behavior:
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3 votes -
Display Airbnb Special Offers in the Leads price breakdown
To have the special offer fee to be broken out in a separate line item on Hostfully's leads. It needs to show up in each individual reservation and on the reports.
3 votes -
Connect Stripe from Owner Portal
Have the ability to connect a Stripe account form the Owner Portal so the owner does not have to share credentials to the PM to connect their Stripe account.
3 votes -
Ability to retry checking the guest with the Invalid Email Flag on the Guest's Screen and Protect.
Currently, Screen and Protect cannot re-verify guests with invalid email addresses, even after the booking information has been corrected.
It would be beneficial to have the option to retry verifying guests flagged with an invalid email on the Guest's Screen and Protect.
3 votes -
Both SMS and Email enabled to MFA
Be able to select SMS and Email for multi fsvtor authentication simltaneously.
For an extra layer of security.
3 votes -
Create a trigger to send an automated message if the rental agreement is NOT signed a certain amount of time before a guest stays
we are required to have our guests sign a good Neighbor contract by the city. We included in our rental agreement and we will not send check-in instructions unless the rental agreement is signed. It would be nice to have a trigger to send an automated message to the guest to remind them to sign it if it has not been signed within a certain amount of days before their stay.
3 votes -
Add "Year-To-Date" option in Analytics page
I would like to have the option of "Year-To-Date" date range selector in Analytics page. Currently I can choose this year but that will include also the future bookings. and when I manually choose a date range I'm limited to 3 months at a time.
Having a year-to-date snapshot gives me a good idea of how I'm doing CURRENTLY.
3 votes -
Have a Booking Lead Time for each Channel
Since Vrbo now allows same day reservations and Airbnb has their midnight based rule, this limit the chances to set a booking lead time where the same day reservations aren't allow but the guest can book until the midnight of the day before the check-in-
3 votes -
Be able to add Whatsapp contact link in the direct booking site.
Please add a floating WhatsApp logo icon so clients can directly text me on WhatsApp
3 votes -
Ability to combine "day of the week" AND a time-based condition for triggers
It would be very useful to have the option to combine the condition "day of the week" with another condition where the trigger is fired every X days.
In my case, I would like to send out a message every other week. I have a trash collection schedule that alternates between trash one week and trash and recycling the following week. I created two separate templates that provide instructions for my guest who are scheduled to stay over the designate collection day of the week. I want to be able to provide them with clear instructions.
Also, I believe more…
3 votes -
SafeGuest - have the trigger condition verification completed for Safeguest
Currently we don't the trigger for SafeGuest verification completed. I want to have one so when guest completed the verification step on SafeGuest side, it can send the check-in instruction to guest.
3 votes -
[Quickbook] Having an Option to add the receipt for the Partially paid reservations (like an initial deposit)
- Current behavior: That’s expected behavior with our QuickBooks Online integration: a Sales Receipt is created for a reservation only once the reservation is paid in full. Context: Partially paid reservations (like an initial deposit) won’t push to QuickBooks until the final payment is made, so you can be months between the deposit and the receipt showing up.
So the “issue” is that QuickBooks won’t reflect the deposit timing for reconciliation, even though Stripe deposits the money to your bank as payments happen.
=> [Quickbook] Having an Option to add the receipt for the Partially paid reservations (like an initial deposit) …3 votes -
3 votes
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Create a category for co-hosts/employees, below "associate", where they can not see any financials including booking amounts.
For cohosts, create a category below "Associate" where no financial information is shown, no reservation amounts. Everything else within the Associate level remains the same.
3 votes -
Allow One-Time Scheduled Messages for Individual Guests or Reservations
Currently, scheduled trigger messages apply to all reservations or guests that meet the trigger conditions. It would be very helpful to have the option to create a scheduled trigger message for one specific guest or reservation only.
For example, if one guest needs a reminder to upload a corrected ID, has a special request, needs custom arrival information, or is celebrating a birthday, the host could schedule that message for that individual reservation without affecting all other guests.
Once the message is sent, the individual trigger should expire automatically.
This would give hosts more flexibility, reduce manual follow-up, and keep…
3 votes -
Add a pipeline status to show PM failed transactions
see the failed payments in red on the pipeline.
PM>"I often have customers that do not pay their full balance at booking. So, if there full balance is not paid their pipeline color is orange. If their first payment fails the color is still orange. Therefore, a missed failed payment for deposit/initial payment can easily be missed. And, then when contacting the guest they may decide they do not want to stay, and then they have held that property for however many days until their next payment would be due. If then they decide "well never mind, I won't use…
3 votes -
Rental Agreement Icon _ Pipeline
it would be useful by quickly being able to see if rental agreement was signed
right now I have to have a knowledge that icon shows up there when signed, if not signed there is no quick way to know
maybe if the icon is red and when you hover you would get info 'rental agreement not signed
3 votes -
Customize Minimum Price on the Booking widget
Currently, with the new version of the direct booking site, the price calculation of minPriceOverYear on the Hostfully Direct Booking site is now (the lowest night price + tax rate % + non-optional fees + non-optional taxes).
But I would like to not show the non-optional fees on that minimum price, so it would be great if we could customize the min price of the booking widget to define the amount to display.
3 votes
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