2144 results found
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Support VCC and Booking.com’s Payments Clarity Package
I manage a vacation rental in Australia using Hostfully with Stripe as our payment processor. We’ve opted in to Payments by Booking.com, so Booking.com collects guest payments and pays us via a virtual credit card. I recently learned about Booking.com’s Payments Clarity Package, which, according to Booking.com, makes details like the virtual credit card’s activation date, current balance and expiration date visible in a connected PMSpartner.booking.com.
However, VCC is not available on HFL.
I want that Hostfully would support Booking.com’s Payments Clarity Package. to have
1/ VCC details and paid‑online indicators appear in Hostfully.2/ Ensure that payments collected via…
3 votes -
Enhanced report handles group booking
The report currently pulls all leads and doesn’t have a mechanism to handle group bookings yet. All main booking and sub bookings appear in the report causing incorrect financial statement.
So only main booking should appear in the report, not sub bookings.
3 votes -
Add trigger to check if on check in day there is also checkout
Would be cool to add option to send message based on if there is checkout on same day as the checkin. it can be useful to use it to update guest whether they can check in early.. also it can nice to have similar trigger for check in on same day of checkout to check if they can checkout later
3 votes -
Support Multi-Currency Display in Analytics Revenue
Currently, the Analytics page only displays rental revenue in the property's active currency setting. If a property has bookings in multiple currencies (e.g., EUR and USD), only the revenue matching the current property currency is shown. This causes misleading or incomplete financial data, especially for properties that have recently changed currencies or accept international bookings.
Suggestions
1/ Add a currency filter or multi-currency breakdown on the Analytics page
2/ Include all revenue data regardless of currency, with clear labeling
3/ Option to normalize revenue to a single currency (e.g., convert all to USD based on exchange rate)3 votes -
CLEANERS POOL AVAILABILITY
Make a pool of available cleaners for a certain property so when the job gets assigned could be sent to someone available and sync to all the cleaners calendar
3 votes -
Add pre-booking message and sync it with Airbnb
We are currently unable to make changes to the "Pre-booking message" field for Airbnb instant bookings in Airbnb. So it's helpful if we can have this field in Hostfully and sync it with Airbnb.
3 votes -
Option to see which team member sent a inbox message
I need to know if there is an option to show the names of whoever answered in the inbox internally so that we can keep track of things. this is really needed as we have a lot of team meberes
3 votes -
More flexibility in defining Pre-Arrival Forms
Currently in Spain we are having to register every guest over a certain age. The pre arrival form is the only way we can capture this without spending a lot of manhours chasing guests for information.
What I propose is that each section of the form has the ability to add extra boxes of information.
We need the name, I.D. type, I.D. number, expiry date, home address and the list goes on for each guest. So when they select the number of guests, you get multiple input boxes. Currently we get basic information for multiple guests and we need more.…3 votes -
Ability to cc the owner email under "also cc these emails" for custom templates and triggers
Have the ability to CC the 2nd owner email under "also cc these emails" in the owner tab when setting up custom templates and triggers to owners.
3 votes -
Allow HTML in Mobile App custom templates
Currently customized template HTML tags are being removed when sent through the mobile app.
Making us edit the template each time we need to send them.
We need to send the templates in the correct format through the Mobile App
3 votes -
More control over calendar scroll bar
Currently when using the calendar scroll bar, if you move the bar a little too much the calendar skips several months.
Trying to scroll back over the past month places you 3 or 4 months back. It is too sensitive.
3 votes -
Add property name to pre-arrival form
Please add the property name to the pre-arrival form when completed. When I receive the form information by email I cannot see unless I click into the link what property it is for.
It would be extremely helpful as I am managing multiple properties with other managers to know who the form belongs to without having to open the link and then click through the tabs to check the property.
3 votes -
Ability for owners to edit booking, pricing and listing information
Allow increased owner access where they can edit reservations as well as editing pricing and listing information.
3 votes -
Add Property Address Search Functionality to the Property Page Search Bar
It would be incredibly helpful to add the ability to search by property address in the search bar on the Property page. Currently, users can search by property name or UID, and use tags and filters for things like status, amenities, type, location, or sort by creation date or alphabetically.
However, for accounts managing multiple listings within the same city or neighborhood, being able to search by address (e.g., street name, number, or full address) would make locating properties faster and more efficient.
This enhancement would improve usability for high-volume accounts and make property management even smoother on the Hostfully…
3 votes -
Allow to resend quote for lead in status 'quote_sent'
It should allow Property Manager to send quote again from Pipeline even though lead status has been changed to 'quote_sent' as sometime, guest negotiates for a better deal and we need to send quote again to the guest.
3 votes -
See the scheduled automated refund for the security deposit in the guest order when using the mobile app
We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.
3 votes -
Metric in Analytics on how many people viewed the properties
Have a metric in Analytics on how many people viewed the properties
3 votes -
Make Frequently Used Features Easily Accessible on Mobile Browsers
We’d love to see some features accessible via mobile browsers, since our team often works on the go and the mobile app doesn’t currently offer full functionality.
We suggest simplifying access to frequently used actions — like Add Transaction, Add Payment, Add Expense, and Owner Adjustments — similar to how Add Lead is currently handled.
At the moment, some of these (like Owner Adjustments) are a few steps deep. Adding a dedicated button (e.g., next to Add Lead) would significantly improve workflow efficiency.
3 votes -
Create a report with information in the property main settings
Could you please assist us in creating this report? The State of Rhode Island is requiring us to submit this information on a quarterly basis:
Registration Lic. Number
Municipality
URL link for listing
Number of nights occupied during the quarter
3 votes -
Show the exact number in owner portal and not rounding it up
We want the owner portal to show the exact number and not rounding it up. You rounded up $1287.75 to $1288, it causes us issues and our owners want complete transparency. 2 +2.1 is 4.1 not 4 or 5 ... seriously
3 votes
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