2347 results found
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Be able to edit system messages on the booking widget.
When a guest goes to book, there are some messages in the process that would be ideal if we could edit that message.
In the screenshot below, if a guest is attempting to book outside of the booking lead time, we'd prefer to have a note that tells guests to contact host directly, for example.
And, if the property is set to 0% at reservation, it would be very useful to be edit the message that says something like, Thank you for your payment, when they have not paid anything.3 votes -
Extend Hold for Direct Booking Reservation by Custom Options
I would love to be able to choose for how long I extend an individual reservation hold. Instead of the flat agency setting (currently set to 24hrs), it would be good to have a a few custom buttons to extend for 1hr, 12 hrs, 24 hrs (and ability to customise each preset)
3 votes -
support image attachmentz from email and text to hostfully
Be able to receive and view image from hostfully inbox from messages coming from email or sms or whatsapp
3 votes -
Support transaction-based webhooks
If Hostfully could consider a balance update as something to trigger the BOOKING_UPDATED webhook.
3 votes -
Hostfully needs to exactly match Airbnb's calculation for their Host Service Fee
Hostfully needs to update their software to exactly match Airbnb's calculation for their Host Service Fee customers have full control over the Airbnb markup
3 votes -
Add a channel-specific custom text field for cancellation policy explanations
Currently, cancellation policy notes must be added in shared fields like descriptions or rental conditions. It would be very helpful to have a dedicated field where users can add explanatory cancellation policy text for specific channels only, especially Vrbo, without affecting content shown on Airbnb, direct booking site, or other channels.
3 votes -
Allow editing of non–per stay fees in Lead Modal
Currently, only fees configured with a “per stay” scope are editable from the Lead Modal. Fees with other scopes (for example, per night or percentage-based configurations) are not editable, which limits flexibility when managing reservations.
This behavior can be confusing, especially in cases where:
A fee is not percentage-based but still cannot be edited
Other fees (like VAT) may appear editable, creating inconsistency
Property managers need to quickly adjust fees without adding manual workaroundsAt the moment, the only workaround is to add an adjustment or custom line item to offset the fee, which adds extra steps and reduces clarity…
3 votes -
Conditional check-in rules based on same-day check-outs
It would be helpful to allow conditional check-in rules, instead of fixed ones.
Example:
Block Sunday check-ins only if there is a same-day check-out (no cleaning available)
But allow Sunday check-ins if the property is already vacant and cleanCurrently, the “Only Check-In On” setting blocks all Sundays, which is too restrictive.
3 votes -
promo code
Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.
3 votes -
owner portal
Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.
3 votes -
Airbnb order breakdown should show discount info
Airbnb order breakdown should shows the base rent, discount and rent amount after the discount. Currently it does not show the discount apply which is confusing.
3 votes -
3 votes
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Allow automatic payments from Booking.com to enable ChargeAutomation
At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).
3 votes -
Integration with Revolut Payment Links (Revolut Business)
I would like Hostfully to integrate with Revolut Business payment links.
Stripe and PayPal fees are significantly reducing margins, especially for high-volume property managers. With Revolut Business, we can receive up to 250 payments per month for around €10/month, which is far more cost-efficient.
This is especially important for selling add-ons, experiences, packages, and direct bookings. With Stripe fees, the profit on these services becomes very low and sometimes not worth the effort.
A Revolut integration would:
Reduce unnecessary transaction costs
Increase profitability
Encourage more upsells through Hostfully3 votes -
Owner Adjustments Report – Ability to Separate & Total by Expense/Adjustment Name
Description:
It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.Ideally, this could work in one (or both) of the following ways:
• Add the ability to group or filter adjustments by name directly in the report
• Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by nameThis would allow users to:
• Easily separate different expense types
• Total costs by each adjustment category
• Improve expense tracking, reporting accuracy, and owner statements
• Reduce manual…3 votes -
Filter Reservations by Length of Stay in Reports
Add the ability to filter reservations in reports based on the number of nights (length of stay). This would allow users to easily segment bookings for reservations subject to specific tax rules or regulations.
3 votes -
Update Pre-Arrival Form Checkbox Logic
Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.
3 votes -
Inbox Clutter & Broken "Unread" Filter: Need Ability to Hide System Auto-Messages
The client needs to hide automated messages from their main inbox.
The problem is twofold: 1) these messages clutter the view and make it difficult to find messages from actual guests, and 2) the "Unread Only" filter doesn't work across teams, because if one agent sees a message, it's marked as read for everyone, negating the filter's effectiveness.Please provide an option to archive/separate these automated messages or to have the "read" status be individual for each agent.
3 votes -
Merging Jacuzzi and Hot tub amenity for Airbnb
Currently, both Hot tub and Jacuzzi in Hostfully are mapped as Hot tub on Airbnb. However, the Jacuzzi is a bathtub which has jets. This is different than a hot tub. There shouldn’t be a hot tub amenity and a Jacuzzi amenity if they mean the same thing.
3 votes -
Send Images and Text Together to Airbnb Inbox
Currently, images and text must be sent separately, which makes communication less efficient and can cause confusion for guests. Being able to include both in the same message would improve clarity, streamline conversations, and enhance the overall guest experience
3 votes
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