2144 results found
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API for checking/updating property check-in instructions
As far as I can tell, there is no way to programmatically set/validate/update the property specific check-in instructions. We would love to automate this process.
3 votes -
Rearrange direct booking line item order so taxes appear last
PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:
Rent
Cleaning Fee
Admin Fee (etc.)
Tax
Security Deposit
TOTAL3 votes -
3 votes
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Show the Rental Conditions on the Direct Booking Site
I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.
3 votes -
Handle replys to owner portal emails in some way
Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.
My idea is to do one of the following:
Add text to the sent email that replys need to be sent via the inbox,…
3 votes -
Bulk reservartions seperatly for the same guest
I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?
3 votes -
Ability to bulk edit notes tab
Ability to bulk edit notes tab across properties
3 votes -
Allow multiple logins on mobile app
Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?
3 votes -
Showing Agency details on all report types
Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
These report types don't have the Agency details on the generated ones:
- Financial reports
- Logistics and Job reports (in Logistics reports type)
- Property reports3 votes -
Special Offers in Enhanced reports
Add the possibility for knowing if a reservation is a special offer in Enhanced Reports
3 votes -
Map property internal name from Hostfully to Vrbo internal name
Map property internal name from Hostfully to Vrbo Internal name.
3 votes -
Ability to customize the wording of rental agreement signed page
'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"
3 votes -
Synchronized Check-In Notifications (SMS, Wpp, Email)
It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.
3 votes -
Ability to manually send variables form the inbox
For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.
3 votes -
Ability to block listing from bookings
Ability to block properties from receiving bookings but still have them active and appear on the calendar to see existing reservations.
3 votes -
City/Tourist Taxes per Night and Person
Many cities have city/tourist taxes. It should not only be possible to deposit a city tax per booking or a %-tax, but also one per day and person.
3 votes -
Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the
Easily know the number of stays booked by a customer, in the customers tab, it will be great to know how many days or stays they did in the past. We can send them advantage or benefit
3 votes -
Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)
Payment history with a breakdown of payments made by guest and channel the payments came through (stripe, zelle, ach, etch.)
3 votes -
Booking Lead Time for specific days of the week
We would like the possibility to adjust settings to allow same-day bookings on the weekends only and accept 1 day in advance bookings during the week.
3 votes -
Have a booking view and a price view on the calendar for mobile app
There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."
3 votes
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