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1665 results found

  1. As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.

    We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due

    2 votes

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  2. Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually

    2 votes

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  3. so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.

    so i want to resend her the booking confirmation / email notification

    2 votes

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  4. The Dashboard and Analytics formulas miscalculate unbooked nights for parent/child listings. If a parent/child property has one unbooked night, it's counted twice, causing occupancy rates, ADR, and other metrics to drop inaccurately.

    Need to adjust Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate

    2 votes

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  5. The goal is to get the guest to consent to receive text messages from our company as part of the check out process.

    2 votes

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  6. edit all the nicknames for my properties? as opposed to going into each property 1 by

    2 votes

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  7. Ability to select a complex condition that sends the trigger only if it is not a same-day booking, or to be able to select 'before stay start' in * hours and up to * hours, with the 'up to' value being negative.

    2 votes

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  8. Currently, the values of columns Rent/Fees/Property Total Taxes/Total Revenue in the Property reports are the full amount of the bookings. It would be nice to have their prorated values as well

    2 votes

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  9. If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it

    2 votes

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  10. With BDC guest review management you can:

    • Retrieve all reviews for a specific property
    • Retrieve new reviews (from a specific date)
    • Filter reviews with no response yet
    • Retrieve specific review with all category scores
    • Reply to guest reviews
    • Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
    • Filter guest reviews based on Booking.com reservation ID
    • Retrieve aggregated property review score
    • Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
    2 votes

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    planned  ·  0 comments  ·  Reviews  ·  Admin →
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  11. When using search widget for new stay date, you need to change the checkout date first then the checkin date while usually users will select new checkin date before checkout date.

    Steps to reproduce
    1. Enter date and Search
    2. Click on checkin date again to change - arrows have disappeared so there is no way to change and search for a different checkin date after checkout date that's currently in use.

    User should be able to select any checkin date or there is a button 'clear date' to select new checkin and checkout

    2 votes

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  12. We used the “Additional Charge” feature, but on the checkout page, next to the security deposit it says (refundable). The security deposit is not actually included in the amount they pay upfront, so it is technically not “refundable.” Many guests contact us to ask when they will receive a refund of their security deposit and we have to explain to them that it was never paid, but is just an additional charge option we have after checkout if needed. Guests are often disappointed to realize this, thinking they were going to get $500 back of what they had already paid.

    2 votes

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  13. We would like to see Service Providers' jobs list in one place similar to how they would see it under their own portal. Basically, we want to go to one place to see the full list of jobs each provider has assigned to them rather than looking on the calendar where you only see a blue circle and have to click on each one to see who is assigned to what that day.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Allow running a pre-arrival logistic report that only shows the guest who made the booking, excluding other registered guests.

    2 votes

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  15. What I want to see on the dashboard is the bookings confirmed for the current month

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  16. In the new lead modal, you cannot see per-night rent amount like the old modal which is hard for us to compare with the daily pricing. It would be helpful if there is a dropdown list of per-night rent.

    2 votes

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  17. Only tax IDs on the agency level is supported, so they are synced to Airbnb. It would be good to have it at the property level so the owner ID can be used.

    2 votes

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  18. Support query properties by multiple locations.

    Example:

    GET /properties?agencyUid=...&location=Yorkshire,Dales,London,Manchester&limit=100

    or

    GET /properties?agencyUid=...&location=Yorkshire Dales&location=London&location=Manchester&limit=100

    2 votes

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    1 comment  ·  API  ·  Admin →
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  19. Is there any way we can integrate with Make.com?

    2 votes

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  20. 2 votes

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