2144 results found
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Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
3 votes -
Ability to see parent unit + sub units total in analytics
We would like to see the total for the parent + its sub units in the Analytics page.
Right now, if the parent is not rented as a whole, it shows as 0.
3 votes -
Removing owner statement automatically if the PM removed report on HFL
When I deleted the report on HFL
On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.=> I want when 1 report was deleted on my side, it should be removed automatically on owner side.
3 votes -
AI for internal use
Make the new AI feature available to owners/internal users as well. There are many times a new hire (or someone dealing with a new property) would love to ask questions vs look up in a specific tab on the sheet. Or even text the questions while they’re on the go. Basically the same feature but accessible to internal users, not just guests. This way property managers out at 1 property, getting a question about something on another property - a quick English text to get an English answer (instead of relying on a human help desk) is SO much easier…
3 votes -
Track conversion rate of inquiries/ booking requests to confirmed bookings on direct channel
My booking setting is inquiry/ booking request. I want to add a conversion tracking code on the booking confirmation page, but this won't work due to no booking confirmation page for these booking settings. I don't want to switch to instant book.
As a PM, I want to be able to have a way to track the conversion rate of inquiries/ booking requests to instant bookings on my direct booking site.
3 votes -
Discount for certain payment methods
We would like to set up a discount for payments done without credit card
3 votes -
Direct booking site URLs should escape "unsafe" or "unwise" characters per RFC 3986
The URLs that are built for the Direct Booking site MUST escape characters that are considered "unsafe". This includes the pipe character ( | ), which is pretty commonly used in page titles as a separator that doesn't take up much space.
If these are not escaped, Google Travel will NOT accept the weblink. For example, one of our listings has this for the direct URL:
That should escape the | to %7C:
For reference: https://stackoverflow.com/questions/1547899/which-characters-make-a-url-invalid
3 votes -
Hold Extension Template
The ability to send a template or automate a template to guests if a hold is extended via the Pipeline.
3 votes -
Make Direct Booking site pricing details editable- Units section (not frontpage)
Not being able to modify DBS price display for Units once you click from frontpage shows an average price which is higher than half of our year and can turn away guests that are looking for lower prices. This is misleading guests.
It should be exactly the same as the units that show on the front page.
3 votes -
Be able to set the trigger of the Airbnb post review less than 24 hours
Be able to set the trigger for the review post on Airbnb in less than 24 hours.
Currently, the review post trigger just only allows the setting more than 24 hours after stay ends.3 votes -
Add customer's email to Stripe payment data
When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.
However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.
3 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
3 votes -
Massively bulk changes from the pricing tab and discounts when PMs has more than 100 properties
bulk edit - pricing tab
3 votes -
Add lead information when using create job button in editing lead on calendar.
Current behavior,
- Go to the calendar
- Click on 1 specific lead > click on button Create job of this lead > the window create a job manually will pop up
- However, the job created related to dates and properties, no lead information included so it does not show lead check out date.=> We want when creating the job manually associate with 1 lead via calendar, it should be included
1. lead check-in date
2. lead check-out date
3. number of guests3 votes -
Have the ability to send a notification that check-in instructions was not sent.
It would be really helpful to be receive a notification that the check-in instructions were not sent to a guest. This may be a little tricky because sometimes the check-in instructions includes extra conditions like, the pre-arrival form is completed, the rental agreement is signed, etc. So if a guest does not do those things, the message will never be scheduled, and hence, this is not a case of a failed trigger because the trigger is preventing the message from going out. Rather, it would be great to have a condition, somehow, that can be set so that the guest…
3 votes -
Be able to set up time-based triggers to be fired for example 30 minutes after I receive an inquiry
I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.
3 votes -
Direct booking link for a group of properties
We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.
3 votes -
Hyperlink in Pre-arrival Form
We have a pet agreement that we want to hyperlink to if the guest answers Yes to bringing a pet. Currently we can add a link but it isn't clickable, hyperlinking does not work on the guest side. Nothing happens when they click the link. They have to copy and paste the link to be able to read the agreement and indicate they agree with the terms. Would be nice to hyperlink to the rental agreement as well if we want. That way they aren't receiving too many agreements and forms to fill out.
3 votes -
Be able to add "property is" filter to all triggers
Be able to add "property is" filter to all triggers so they can be set up better for messaging owners. Right now, there is limited funactionality on the "owner updated block" trigger type
3 votes -
Have ability to add custom fields in the rental agreement form
I want to be able to add custom fields in the rental agreement forms.
3 votes
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