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1670 results found

  1. Ability to set preferred name as sender of messages

    On Airbnb they have the optional field under personal info called "preferred name" and this is what they display about me to the guests - this is the field I would like used

    2 votes
    received  ·  0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  2. Multi-Unit Property Feature Should Group Room Types Under Hotel Listing, Not Show as Standalone Listings

    The new multi-unit property feature is great, but room types are currently displayed as standalone listings at Direct Booking Site, which is incorrect. It would be better if all room types were grouped under the hotel listing, allowing customers to select how many rooms of each type they'd like to reserve, similar to Booking.com. This would improve the user experience and make the reservation process more streamlined.

    2 votes
    0 comments  ·  Multi-Unit  ·  Admin →
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  3. Different pincode setting per property

    Support 9-digit code for Remotelock integration and if the setting of code could be different per property, it would be a helpful feature

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  4. Allow to create the payment for the balance link for the difference when modifying booking.

    i want to have the option to send the payment balance link for the difference when modifying booking.

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  5. When booking changes houses. Notify both owners of the change

    When a guest changes houses within their reservation the original owner should be notified of the cancellation and the the new owner should be notified of the booking.

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
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  6. Bulk features for enhanced reporting

    It would be really helpful if we could easily make changes and rerun all reports with one click. This includes downloading reports in PDF or Excel format, emailing them to each owner, and publishing them to the owner portal - all with one click. This streamlined process allows for easy review and scalability. However, while the customization of reports in Hostfully is powerful, it may not be efficient for owner-specific bulk reporting. With a growing number of owners, it may become difficult to provide reports to each one on a monthly basis.

    2 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
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  7. Display availability per channel based on booking lead times

    Display availability per channel based on booking lead times.

    For example, On Hostfully, setting a negative Booking Lead Time allows same-day bookings. This means that, as there are no blocks or reservations, the date will appear available.

    Channels like Airbnb, Booking.com, and the direct booking site will also show this date as available since they allow same-day bookings.

    However, Vrbo will display the date as unavailable, as it doesn’t support same-day bookings under such settings.

    Showing on Hostfully’s calendar sync logic accounts for channel-specific lead time settings

    2 votes
    0 comments  ·  Channels  ·  Admin →
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  8. Be able to select if the host or the co-host is sending the message in inbox >Airbnb

    Automatically send the message under the name of the host or co-host that is sending the message in the inbox > For airbnb

    2 votes
    0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  9. Enhance Zapier Integration to Automate Guest Review Triggers for Good Reviews

    Requesting an enhancement to Hostfully's Zapier integration to automate the process of triggering review requests via Airbnb review. Specifically, they want to automatically trigger a "Zap" when a guest leaves a 5-star review on Airbnb. Currently, they have to manually extract 5-star reviews from Hostfully reservations and upload the data to Nice Jobs (additional tool used by customer), which is time-consuming.

    Key Issues:
    Hostfully does not have a trigger for Airbnb reviews, particularly 5-star reviews.
    Existing "notes" triggers in Hostfully's Zapier integration are unclear regarding which note fields are actionable.
    Automation is desired, but a semi-automated workaround (adding a specific…

    2 votes
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  10. Have the import all property button in guidbebook Import page

    On guidebook portal > the page Property Management Platform Imports
    With the current flow to import from PMP, I will need to
    - Click to the PMP Import page
    - Click on import from PMP button
    - Being redirected to the page adjust the guidebook > Save
    - Then I must click the PMP Imports page again > re-allocate the property name > Click the import from PMP button to import the new one.
    Ex: If I have 40 properties, this flow would need to be repeated 40 times which caused a very unpleasant experience.

    => I want to have…

    2 votes
    received  ·  1 comment  ·  Integrations  ·  Admin →
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  11. Edit customized fields

    under the pre arrival form instead of deleting them one by one

    2 votes
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  12. Automatically price updating to every upcoming month

    The system MUST automatically update prices with the standard rate for every month that opens in the future. Since we have the ability to have open windows of 12 or more months this is not easy to have it on our minds especially when you are managing too many properties or is high season...this involves the risk to receive reservations in humiliatingly low price.

    2 votes
    0 comments  ·  Calendar  ·  Admin →
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  13. API for checking/updating property check-in instructions

    As far as I can tell, there is no way to programmatically set/validate/update the property specific check-in instructions. We would love to automate this process.

    2 votes
    0 comments  ·  API  ·  Admin →
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  14. Bulk edit rental conditions

    Ability to bulk save or remove rental conditions for all or some specific properties would help save time when we have several properties and when rental conditions need adjusting.

    2 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  15. Support Decimals for Service Providers Cost

    Currently, it's not accurate. I need to be able to add the exact cost of cleaning for accuracy. My cleans cost 48.52 each and I can only add either £48 or £49

    2 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  16. Rearrange direct booking line item order so taxes appear last

    PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:

    Rent
    Cleaning Fee
    Admin Fee (etc.)
    Tax
    Security Deposit
    TOTAL

    2 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  17. Add multiple-choice answer types for pre-arrival form

    I want to have the option of adding multiple-choice answer types for pre-arrival form.

    2 votes
    received  ·  0 comments  ·  Widgets and Forms  ·  Admin →
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  18. Improvement on search widget responsiveness when resizing browser.

    2 votes
    0 comments  ·  Widgets and Forms  ·  Admin →
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  19. Search bars within the PMS

    There should be a general search bar on the dashboard. Also the templates page (both system and custom) and integrations page

    2 votes
    received  ·  0 comments  ·  Dashboard  ·  Admin →
    How important is this to you?

  20. Handle replys to owner portal emails in some way

    Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.

    My idea is to do one of the following:

    • Add text to the sent email that replys need to be sent via the inbox,…

    2 votes
    0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?
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