1622 results found
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filter for messages haven't responded to
Allow complex conditions for triggers relating to incoming messages. For example, messages from non-airbnb platforms trigger a SMS to the host.
2 votes -
Have other info/icons shown on calendar besides guest name/dates
Besides showing which rooms are booked with guests names, it would be helpful to also see if there is a cleaner assigned to the unit at checkout (maybe linked with Turno), if the unit has scheduled maintenance on a certain day, maybe an icon showing if the guest requested early/late checkout, if the unit is blocked there is a note section for reason why it's blocked, etc.
2 votes -
Have the option to delete customer profile in All customer list
As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.
2 votes -
Ability to add early check-in or late check-outs as upselling items after the booking has been confirmed
I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.2 votes -
Have the ability to add more language in Checkin instruction in Property settings page
Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.
2 votes -
Display template picker in Inbox for Vrbo inquiries
When I receive a Vrbo inquiry, it shows in Inbox as a guest message, which is not linked to any lead (since no checkin/checkout dates are provided) - that's by design. I want the template picker in Inbox to display in this user case so that I can pick any templates and communicate with guests.
2 votes -
Discounts for weekdays
Be able to set discounts for weekdays, not just weekends
2 votes -
Order endpoint to expose discount information
In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.
Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.
It would be helpful to have separate line items for discounts in…
2 votesWe partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay
https://dev.hostfully.com/reference/getall_9
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Allow capital letter in the middle of a guest's name
At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).
2 votes -
Fix whimstay for quickbooks
Whimstay reservations are sent to quickbooks as if they are direct bookings, going into the agency clearing account. However, Whimstay is actually the merchant of record, and holds on to the funds until the guest arrives (like airbnb). These transactions should be reported to Quickbooks as going into a Whimstay Clearing account.
2 votes -
Have the ability to add more than one calendar for one property
Good morning,
I would like to do 3 calendars in one property. As hotels do. Because I have 3 similar properties at the same building, once I have 3 different advertisements, I would like to have 1 advertisement only, but 3 calendarsIt's because The guest will stop to ask with it is the same property because they look the same. It would show less opportunities in the area and the guest would think fast to book the property.
2 votes -
Customize the percent % at reservation
Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.
2 votes -
Issuing refunds from the mobile app
I want to issue reservation refunds from the mobile app
2 votesNote that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.
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Notification when a lead is about to be expired.
Get a notification when a lead is about to be expired.
2 votes -
Notes section to push to selective channels
At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.
We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.
We'd love to have a feature to only push Notes section to some selective channels.
2 votes -
Ability to pull a report for Service Providers assigned to each property
We would like to know what cleaners or service providers are assigned to what listing
2 votes -
Add incoming airbnb review as a trigger
Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).
2 votes -
Notification to service provider when guest has purchased a service
I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.
2 votes -
Have option to show taxes in one line for Airbnb lead
As a VRM, I want to see the tax in one line, similar to Airbnb host payout record "Property use taxes" instead many tax lines so It can be cleaner in view.
2 votes -
An owner wants his listing to be on a firm cancelation rate during holiday periods.
the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.
2 votes
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