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  1. The preferred method must be "reply in same method as received" This is should default set to "Reply same as received" with and option to change. Also any messages or replies should have a Send Later Option (pop up calendar and time) to encourage working messages replies that may be too late or untimely (midnight text) are NOT good but the guest needs to be answered.

    3 votes

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    planned  ·  0 comments  ·  Mobile App  ·  Admin →
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  2. Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.

    It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).

    3 votes

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  3. Traveloka is SouthEast Asia's biggest OTA - by adding them as a partner it would benefit all Hostfully users as holiday makers in South East Asia will be able to locate our listings when booking their accommodation for international travel. Please consider that Southeast Asia's population is 690 million people - the opportunity is huge

    3 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. Adding the ability to send warnings to teams when check out and check in times are not between certain working hours, for example somebody checking in at 22:00 would need special care from the team, thus a notification to their whatsapp a couple of hours from the checkin will be very useful and may prevent problems with the guest

    3 votes

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  5. Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. Would it be possible to submit a feature request to add a “default block” to a calendar where you just selectively unblock dates similar to the feature that airbnb has? It really is very helpful for properties in which the host lives most of the time but just wants to unblock for certain dates. I would love to see this feature in Hostfully.

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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  7. The Complex Conditions could simplify the entire Workflow Trigger process. This one area could handle all current trigger settings. And at a minimum, it should handle triggers for #s of guests, # of Nights, and Average Rent.

    Additionally, leveraging the existing "Complex Conditions" model to nearly all fields lead/reservations could be exposed with trigger AND & OR logic. Opening additional data fields and Creating this simple tool allows full utilization of our data to increase our income and guest experience.

    3 votes

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  8. Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.

    3 votes

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    received  ·  2 comments  ·  Integrations  ·  Admin →
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  9. We need for options to customize the "Email property list" option in calendar. Right now is only English and by default it does not show the dates I was filtering.
    I'd love to have a preset option with variables and languaje picker.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. This client would love to have the mobile app being fully white labeled

    3 votes

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    received  ·  2 comments  ·  Mobile App  ·  Admin →
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  11. It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.

    3 votes

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  12. I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Add a variable for recommendations only guidebook

    3 votes

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  14. Specifically, we have owners who like to offer gifted stays for for friends/ family and they want to pay for cleaning too. When we create discount codes for them to easily book, we want to have the option to not have the guest pay a cleaning fee as well.

    3 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  15. The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.

    3 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  16. Automatic PayPal invoices for vrbo and independent bookings

    3 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  17. Right now prospective guests are REALLY struggling to understand how much our properties cost. It's the number one question we get from people who are searching on our direct booking site.

    The problem is that there is no way to compare prices across properties other than drilling down into several property pages open in several tabs and entering dates and guest count info in each one.

    It would be much easier to enter the dates and guest count once in the main search and see the total displayed under each property's tile. It's nice that there's already the ability to…

    3 votes

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  18. As a PM I would like to have up to 500 characters to respond to a guest review so that I can be very detailed about my response. Right now, there's a limit of 255 characters.

    3 votes

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  19. I want to search for all my customers from Florida. However, right now it's not possible in Hostfully.

    Or there should be a way for me to get a list of guests from Florida (maybe via Reporting feature?).

    3 votes

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  20. Create a way for guests to indicate when they leave the property so the cleaners can be notified and can start working on the earlier departure properties first.

    3 votes

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