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  1. It would be nice if there was a drop down for payments received. Instead of only saying charge, maybe it should say Payment or Refund and an additional box that says "Payment Type" (Check/Check#, Credit Card, Other".

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes

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  3. 3 votes

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    planned  ·  Steph responded

    This is a change we have planned for 2024, which is the ability to switch between different account types.

  4. At the moment, for special offers that came from a pre-approval lead, the management fees and pet fee was included directly to rent total.

    Now, when pulling the report, we couldn't pull the breakdown of Management fee and pet fee for this booking. I'm thinking of the Fees/order adjustments but I can't come up with an idea to make the rent total to be reflecting the correct amount.

    3 votes

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  5. 3 votes

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  6. I would like to be able to remove the check-in restriction created by Turn Over Days setting in Main Settings for a specific date. When I go to Pricing tab and untick the check-in restriction, it can't be removed.

    3 votes

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  7. 3 votes

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    0 comments  ·  Channels  ·  Admin →
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    received  ·  Steph responded

    We suggest you contact Landing and ask them to integrate to the Hostfully API.

  8. Integrate with Plum Guide

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. I want to set max 4 adults and max 5 children, max 6 occupancy in my BDC listing, and the current design max children = max occupancy -1 does not work for me so I want to have separate fields to set it so it can reflect correctly

    3 votes

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  10. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  11. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  12. 3 votes

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    received  ·  Steph responded

    We'll be considering this feature, absolutely.

  13. Be able to retrieve the transaction notes in reports

    3 votes

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  14. Be able to see a list of properties with the prices, fees and extras to show to a potential guest. Like the direct booking website search, but show the total costs (including fees) suited to that search

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  15. I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
    I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.

    3 votes

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  16. Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.

    3 votes

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  17. At the end of the month I complete a spreadsheet capturing the final revenue and occupancy data for each property. Right now I have to download as csv and filter one property at a time. I would just like to see a summmary of all properties for a given time frame.

    Note: we can almost do this with the “property report”
    But it shows “estimated revenue” which isn’t accurate.

    Additionally: on the above “property report”
    Is a custom equation called “time period” or something like that that updates the number of days to a particular month. This equation should be…

    3 votes

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  18. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes

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  19. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes

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  20. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    3 votes

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    0 comments  ·  API  ·  Admin →
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    We partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay

    https://dev.hostfully.com/reference/getall_9

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