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1739 results found

  1. Be able to retrieve the transaction notes in reports

    2 votes

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  2. It would be great to be able to generate all of our direct booking properties on a map in a single view so the guests could have a general look on what we have and where our properties are

    2 votes

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  3. I want to set Turns over days for a specific time of year so I can offer our cleaners more proper days off during holiday time.

    2 votes

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  4. I would like to have more triggers on Zapier (for example: New Inquiry). Current triggers with Zapier are limited:
    - Cancelled booking.
    - New Booking.
    - Updated booking.

    2 votes

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  5. Besides showing which rooms are booked with guests names, it would be helpful to also see if there is a cleaner assigned to the unit at checkout (maybe linked with Turno), if the unit has scheduled maintenance on a certain day, maybe an icon showing if the guest requested early/late checkout, if the unit is blocked there is a note section for reason why it's blocked, etc.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  6. It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.

    2 votes

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  7. As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.

    2 votes

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  8. I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
    I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.

    2 votes

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  9. Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.

    2 votes

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  10. When I receive a Vrbo inquiry, it shows in Inbox as a guest message, which is not linked to any lead (since no checkin/checkout dates are provided) - that's by design. I want the template picker in Inbox to display in this user case so that I can pick any templates and communicate with guests.

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  11. At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.

    I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  12. In PMP, there are two types of discounts: length of stay and discount code, and neither can be retrieved via GET order request.

    Because the length of stay reduction is applied straight to the rent, there is no information about the reduced amount in the order. The discount code contains a separate line item, but there is no information about the discount in the GET order; all we see is a gap between the baseAmount and subTotal; there is no apparent indication that a discount has been applied.

    It would be helpful to have separate line items for discounts in…

    2 votes

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    0 comments  ·  API  ·  Admin →
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    We partially support discount line items for v3.x, still need to have the other discounts exposed, like length of stay


    https://dev.hostfully.com/reference/getall_9

  13. At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).

    2 votes

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  14. I want Hostfully to integrate with Site Minder channel manager.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. Good morning,
    I would like to do 3 calendars in one property. As hotels do. Because I have 3 similar properties at the same building, once I have 3 different advertisements, I would like to have 1 advertisement only, but 3 calendars

    It's because The guest will stop to ask with it is the same property because they look the same. It would show less opportunities in the area and the guest would think fast to book the property.

    2 votes

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  16. Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.

    2 votes

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  17. I want to issue reservation refunds from the mobile app

    2 votes

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    1 comment  ·  Mobile App  ·  Admin →
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    Note that you can now schedule automated refunds from the Hostfully platform, so this makes manual refunds less valuable.

  18. Get a notification when a lead is about to be expired.

    2 votes

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  19. We would like to know what cleaners or service providers are assigned to what listing

    2 votes

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  20. Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).

    2 votes

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