2347 results found
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Bulk message for past and active guests
I’d like to request a feature to message all future and past guests with a single message could be per platform.
2 votes -
Report additional Payouts separately when reservations are updated
Would like the ability to track and report additional owner payouts generated when an existing reservation is extended, without having to manually calculate the difference between the original and updated payout amounts.
Currently, Hostfully updates the total owner payout when a reservation is extended, but does not provide a reporting option to isolate the additional payout associated with the extension.
2 votes -
Sync block notes with Airbnb
The notes added to blocks created in Hsotfully do not push to Airbnb's calendar.
2 votes -
Give us the option to color-code hostfully bookings on the calendar (not just yellow)
We work with multiple agencies and would want the option to color code the guests under which agency to fit in. I understand that there are other colors for OTA platforms such as Airbnb and VRBO, but the option to change colors for hostfully direct bookings will help us who would want to utilize hostfully for direct bookings under multiple agencies.
2 votes -
Add queen bunk bed option
Ability to select queen bunk beds.
2 votes -
Promo code usage
Add a feature to easily know how many times a promo code was redeemed.
2 votes -
Support localization for Property Name variables in message templates
Account: vitor_tgarcia@hotmail.com
Current Behavior:
The PM configured a custom confirmation template in Portuguese and set the Owner's preferred language to Portuguese. While the custom body text correctly displays in Portuguese, system variables inserted into the template (specifically [$PROPERTY_NAME$]) continue to render in English.Support Confirmed:
Property-related variables currently do not support localization.Feature Request:
Please consider supporting localization for property-related variables (e.g., [$PROPERTY_NAME$]) so they render in the template’s/recipient’s configured language.2 votes -
Hostfully support guest-specific or company-specific pricing for repeat direct bookings - Not by manual updates or code discounts
I manage multiple vacation rentals through Hostfully and have a commercial guest who will be booking multiple separate stays throughout the year through my direct booking website.
I would like to assign this company a negotiated, fixed nightly rate that automatically applies to every future booking they make, without requiring me to manually adjust each reservation or have them enter a promo code each time.
Does Hostfully support guest-specific or company-specific pricing for repeat direct bookings?
It would really help us by allowing us to get more direct bookings by commercial companies who have workers traveling and need a place…
2 votes -
Re direct guest to add services after booking process
As we send welcome emails and templates to upcoming guests, we remind them that we provide add-on services as a luxury feature. They can add in an early check in, late check out or decide to bring their fur baby with them for a pet fee. If they want to skip lugging their baby gear with them on the trip, they can add on to reserve ours for their use. They can also add on a celebration package for special occasions or a s'mores bundle to enjoy, along with several other options. We send reminders to our guests before their…
2 votes -
Calculate tax variation on updated booking
On an updated reservation, need the added nights to show not just the total but how much the additonal taxes would be instead of it being one total amount. we have to file taxes quarterly and need to make sure i am reporting these things correctly
2 votes -
Cookie Consent Banner and Google Analytics Consent Management
Current situation
The Direct Booking Site currently does not provide a built-in way to:
Display a cookie consent banner to website visitors.
Prevent Google Analytics from tracking visitors until they have provided consent.
Requested improvement
Add cookie consent functionality to the Direct Booking Site that allows agencies to:
- Display a cookie consent banner when visitors first access the site.
- Obtain and store the visitor’s consent.
- Prevent Google Analytics and other non-essential tracking scripts from running before consent is provided.
2 votes -
Add a per-unit calendar/availability endpoint for Multi-Unit properties
For Multi-Unit properties, we currently have a calendar endpoint at the Unit Type level, but there is no supported API endpoint to retrieve the calendar or availability for an individual unit.
This makes it difficult for API partners to accurately determine which specific units are available for a given date range. Partners currently need to retrieve the Unit Type's units and leads, then reconstruct the availability themselves using the unitUid associated with leads.
Requested enhancement
Provide a supported API endpoint such as:
GET /api/v3.3/property-calendar/{unitUid}
or another dedicated per-unit availability endpoint that returns the calendar for a specific unit.
The response…
2 votes -
Reduce size of Flash messages in the app
Sometimes Flash iA is asking for reviews and blocking the normal workflow of the app. This can be frustrating.
Would be great to reduce the size of the notification.
2 votes -
Expose Saved Enhanced Reports through the API
Property Manager is required to manually run and export reports even when the rest of their workflow is already automated through the API. This creates unnecessary manual work and prevents end-to-end automation.
Desired capabilities:
- List saved reports and their IDs/names/columns
- Run a saved report with a specified date range
- Return the results as JSON or CSV
- Include report metadata such as date range, date basis, and generation timestamp
- Optionally provide the PDF version for accounting/audit documentation2 votes -
Associates Service providers - to have access to the calendar and be assigned to properties like associates.
Regarding associates - my cleaning team are all set as associates, as they need a full view of the calendar. Ideally they also need access to the service provider portal so they can mark jobs as done. It is my understanding it is either or - correct? It does not make sense for them to have to accounts and logins. Can you add this a a suggestion? We either need associates to have the option to view jobs created and mark them as complete OR service providers to have access to the calendar and be assigned to properties like associates.
…
2 votes -
Option to filter unread GUESTS communications ONLY not unread messages.
Option to filter unread guests communications not just unread messages.
Guests communications get lost after automated messages are sent, as those are viewed as unread messaged in the unified mailbox.
I miss to many guest messages because of my automations and its frustrating.
2 votes -
Reviews exports
the number of usecases are infinite. If i can export all of our reviews on all of our properties, all in one csv file, i can feed that to AI, and use that to find opportunities to improve our property, find out what we're doing right, what we're doing wrong, use this to help craft new property titles that highlight our strengths and what people like most about our properties, it can even be used to create custom url links in airbnb. the usefulness for being able to export this is without limit. having to copy and paste each one…
2 votes -
allow multiple IDs to be uploaded in pre-arrival form
allow multiple Ids to be uploaded to pre-arrival form, front and back of the ID is required in some jurisdictions, also if it multople guests reservation why do we allow only 1 upload?
2 votes -
Multi factor authenticator message
would it be possible to change the otp code expiration to be atleast 3 or 4 minutes. 2 minutes is way too short
in case of slow internet or the email system is slow, I sometimes get the email and the code expires
2 votes -
Send and receive images via SMS
Add functionality so that we can send/receive images via SMS. Direct booking guests especially are defaulting to SMS as communication, and this issue arises regularly.
2 votes
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