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2032 results found

  1. We can view the reviews but didn't know how many in total have left a review. We need a report for it.

    1 vote

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    The system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/

  2. Have the possibility to add the breakfast included in the Booking.com mapped rate.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  3. When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

    1 vote

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  4. Inbox should have one inbox thread per direct booking to avoid miscommunication

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    0 comments  ·  Inbox  ·  Admin →
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  5. Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.

    1 vote

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    0 comments  ·  Multi-Unit  ·  Admin →
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  6. Add Arabic as Language in templates

    1 vote

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  7. At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.

    This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.

    1 vote

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  8. Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.

    1 vote

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  9. As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.

    It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  10. When you click on a job on the calendar, you can only add a note for the job.

    I want to have the option to include the attachment to add the photos of the issue, so I have the details of the job needs to be done.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  11. 1 vote

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    0 comments  ·  API  ·  Admin →
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  12. 1 vote

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  13. Please help add currency Kuwaiti Dinars. I can't operate on Dollars anymore with the economic changes right now

    1 vote

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  14. When running reports, there are roughly a dozen "preset" timing options in a dropdown menu for dates, ranging from "Today" to "Last Year". It would be helpful, and very simple programming, to add an "All Time" or similar option there.

    Currently, this requires the user to select custom dates and then pick a start date sufficiently far into the past, and an end date sufficiently far into the future. The "All Time" option could either remove the time range parameters from the query altogether, or just select default dates of 01/01/2000 to 12/31/2100 or similar.

    1 vote

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  15. Allow Pre arrival form information with Zapier integration

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Currently the field Security Deposit Received in the Transaction reports shows by default the Security Deposit amount on the lead instead of the amount received. For instance, if we have received 0 for the Security Deposit this field will still show the Security Deposit amount instead of 0.
    We need a field that will actually show the amount received for the Security Deposit on the leads.

    1 vote

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  17. the cancellation policy updating in bulk is only available for Airbnb and VRBO on the property main setting. The cancellation policy on fee and policies tab is not available for update in bulk.

    I want to be able to update the cancellation policy for direct booking sites in bulk

    1 vote

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  18. Enso states that the Vrbo inquiry must have an email attached. Enso is prepared for the fake email (as they don't have real ones unless booked) However, the current email reads a bunch of numbers, but doesn't have the @vrbo.com. The @ and the .com is what triggers Enso to be able to message the guest back through the platform

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  19. Not calculating the Airbnb tax on the total amount of the Airbnb bookings

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  20. Logistic report should have the fields: guest tag, booking tag for report on returning guests.

    1 vote

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