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1514 results found

  1. We have a pet agreement that we want to hyperlink to if the guest answers Yes to bringing a pet. Currently we can add a link but it isn't clickable, hyperlinking does not work on the guest side. Nothing happens when they click the link. They have to copy and paste the link to be able to read the agreement and indicate they agree with the terms. Would be nice to hyperlink to the rental agreement as well if we want. That way they aren't receiving too many agreements and forms to fill out.

    1 vote

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  2. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    2 votes

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  3. I want to be able to change the text size, fix indentations and color texts.

    9 votes

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  4. I want to choose different fonts and color pallet to be used for my hostfully website

    1 vote

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  5. I would like to have this option to send triggers to guests who paid at least 50%

    4 votes

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  6. At the moment, it's not possible to download the conversation on Inbox.

    We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking

    6 votes

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    0 comments  ·  Inbox  ·  Admin →
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  7. Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.

    2 votes

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  8. Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    5 votes

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  9. We would like to open weekdays only 6 months out but wait to release the weekends until 10 weeks out

    1 vote

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  10. I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  11. I want to be able to add custom fields in the rental agreement forms.

    1 vote

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  12. Sometimes guests select a different number of guests in the pre-arrival form from the booking details. I want to have the number of guests in the form to be same as in the booking details and not editable.

    1 vote

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  13. I don't want to receive the inquiries when the guests don't complete the payment at the checkout flow when making the bookings on direct booking sites.

    1 vote

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  14. the logo with the line red. We just need like a property listing without a brand name and logo to share to other companies so they would contact us, I would appreciate if you can give me answer as soon as possible

    1 vote

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  15. 1 vote

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  16. I have different cleaning fees for Vrbo/Booking.com channels, I would like to able to set different fees for different channels

    1 vote

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  17. Adding a separate dropdown menu for half bathroom.

    1 vote

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  18. We currently use the generalized setting where any booking for two days gets 20% off and any booking for 3 days or more gets 30% off. Is there anty way we can get hostfully to create a setting for us to discount the multinight stays during weekdays only and avoid giving adiscount for Friday, and Saturdays?

    This setting is a multinight discount, for any day. We do not want a multinight discount for anyday, we would like a multinight discount for certain days such as Mon, Tues, wed, ad Thursday

    1 vote

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  19. When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  20. Launch AI messaging or integrate with a platform like Guest Guru where we can easily answer messages.

    11 votes

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