2088 results found
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Transaction recorded added to Airbnb cancelled bookings
At the moment, Hostfully order displays the amount that Airbnb has refunded for cancelled bookings. But there is no transaction records for those Airbnb cancelled bookings, causing it's a bit confused for us.
If system can add transaction record of amount after Airbnb cancellation refund automatically like for confirmed bookings, it would be helpful.
3 votes -
Google does not index units due to Dynamic Loading ("Infinite Scroll")
Google is not indexing all units on the direct site in Hostfully site because listings load dynamically on scroll without pagination. Solution to make this more fluid
2 votes -
Ability to export guest mailing addresses in reports
Currently, Hostfully allows collecting guests’ mailing addresses in the Client Information section, but this data cannot be exported in any report. It would be very useful to include mailing addresses as an exportable field for reporting and analysis purposes.
1 vote -
The analytic report must include all units—active, inactive, or even removed from the system. In other words, if I'm trying to analyze perfo
The analytic report must include all units—active, inactive, or even removed from the system. In other words, if I'm trying to analyze performance or history, I should still be able to see the data for every unit, not just the ones currently active.
1 vote -
Bulk import property data into Hostfully such as amenities and bedroom counts
I want to bulk import property data into Hostfully (things like amenities and bedroom counts). If there's a CSV file we can fill in the information, that will be great.
1 vote -
1 vote
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Half bedroom option
We use Hostfully as our content management system for our public web sites. In certain cases where a bed doesn't reside in a real bedroom, but rather in an office or study, or in a living room with a convertible sofa, we feel it is disingenuous to advertise the sleeping option as a bedroom. We'd rather present it as a 1/2 bedroom. See below screenshot of the property referenced here (we have several in that situation), where a sofa bed is available in a non-bedroom.
1 vote -
Add more discounts/promotions for Vrbo
At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF
8 votes -
Extend the Public name character limit
Extend the Public name character limit, as currently it only allows 49 characters
1 vote -
Import Airbnb unconfirmed bookings with the status at “checkpoint” and at “checkpoint_voided”
Import Airbnb unconfirmed bookings with the status at “checkpoint” and at “checkpoint_voided”
2 votes -
Integrate with Rental Listing Sites (Mid Term Rentals)
For mid-term rentals: integrate with rental listing sites like ZILLOW and AVAIL.
Pretty much just for the availability! It is annoying to have to "confirm availability" for both Zillow and Avail AND update the availability separate from Hostfully.
15 votes -
Automatically reject the unsupported photo format when uploading to HFL photos.
When I uploaded the photos in the unsupported format (HEICs), the system didn't reject it but still allow to upload the photos but it can not be pushed to channels.
=> I have to remove the photos and re-upload again.=> the system should really reject the images if they are not able to push to the platforms so it would help us to avoid the double work in such cases.
1 vote -
Add property picture or name in inbox sidebar
Show a picture of the property where the booking was made in the Inbox sidebar.
8 votes -
Add Promo Code field to Lead Details when creating a new lead from the calendar
Members of our team assisting renters with booking reservations need the ability to add Promo Codes when creating leads from the calendar - so they can offer company-approved discounts without needing admin access to pricing software. We see this as a critical feature, please upvote!
3 votes -
3 votes
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Separate Inbox thread per booking for Booking.com and Vrbo guests with multiple bookings
At the moment, Hostfully Inbox separates the guest's messaging thread per booking for Airbnb and Hostfully channels only. We would like this feature to work with other channels like Booking.com or Vrbo as well, so that it won't cause confusion.
3 votesGreat news! Hostfully now separates the Inbox message thread per booking for Vrbo. This means, when a Vrbo guest re-books your listing, a new message thread will be created so that the guest or you won't be confused with old messages from the past booking.
More details here: https://help.hostfully.com/en/articles/5412369-communicate-with-guests-through-the-inbox#h_f0510b94fa
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Add murphy bed to the bed type options.
Add a murphy bed as an option to bed types.
1 vote -
1 vote
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Create a variable that is a link that would take you directly to the booking
I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.
4 votes -
Less Support Turnover, Enhanced Team Support
Having several different people “trying” to help within a short period of time can lead to different and sometimes contradictory information, as has already happened.
Even though Hostfully has several support agents available who can review the case and assist, it often means having to explain the problem all over again, repeat the entire process for a new person, and sometimes receive replies that have nothing to do with the original issue.
As a solution, you could reduce the number of different agents handling the same ticket or issue for a single person. Obviously, this might mean waiting longer for…
1 vote
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