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  1. There are essentially 2 cases / types of owner adjustments:

    Case 1 – This case applies when the agency pays for a service.

    Current owner adjustment Records a cost incurred by the Agency and does the following

    Deducts Owners payout

    Increases Agency payout

    Case 2 – This case applies when the agency pays an invoice or service from the owners Trust account with the owner’s permission or as a request

    Agency pays for a service, like landscaping/weed control, from the Owners Trust Account

    Deducts from Owners payout to keep the Trust account balanced

    Agency payout is not affected as we…

    1 vote

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  2. Some taxes in France should be collected for adult (+18) guests only.

    1 vote

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  3. I would like to request the ability to transfer payments between bookings. We recently had an issue where a guest had to be moved to a different property. We need a feature that allows us to transfer the payment from their original, canceled booking to the new one.

    1 vote

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  4. In Publishing tool, there are calendar link but sometimes we need to block visibility to that link so there should be a button to enable view / disable view for Calendar link.

    2 votes

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  5. Allow the Property Sales Manager to view order details.

    1 vote

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  6. Don't show the state on the direct booking site

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  7. Have the ability to hide prices once guests have entered their check-in and check-out dates in the search.

    1 vote

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  8. Allow to change checkout date for reservations with payment by Booking.com. If guest wants to extend the checkout date, looks like they have to request it on Booking.com before checkin date but it's not usually the case.

    However, the action to change checkout date in Hostfully does not work with Payment by Booking.com reservations causing it's hard for us to extend guest stay.

    Additionally, the option to change stay date is blocked on Booking.com Extranet so we cannot modify it neither from Hostfully nor Booking.com

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  9. Add Order Number variable with 7 digits in the template

    4 votes

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  10. Pm provide us with the followibn details on their idea>

    Your documentation says that you are integrated to Dropbox Sign which is not correct, according to them. I am looking for a way to have my agreements signed and initialed (after certain paragraphs) before a rental agreement is finalized. Your current method will only collect a final signature. Signatures and Initials (both) make the form more legal.

    For legal reasons I would like the to be able to initial key sections of the agreement.

    2 votes

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  11. We have to constantly clear cache on mobile app to have the data show up correctly. Please improve it to not require the users to clear cache every time.

    2 votes

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  12. switch a unit type/ multi-unit property back to a standalone property.

    8 votes

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    received  ·  0 comments  ·  Multi-Unit  ·  Admin →
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  13. It would be nice if it wouldn't be necessary to white label the Direct Booking Site, in order to track conversions on your Direct Booking Site (Google Analytics)

    1 vote

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  14. I would like the option to show Report Issuing date directly on the Property Report. At the moment, I can only see the date range of the report, not the issuing date. Having the Report Issuing date available directly on the report would help me to better identify each report.

    1 vote

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  15. I'd like to be able to change the name of the Owner Adjustment report.

    1 vote

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  16. They ONLY send a review reminder or a review request IF the guest has not yet written a review

    This prevents the user from getting an annoying message about "hey can you review us" when he/she has already reviewed their stay.

    34 votes

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  17. Members of our team assisting renters with booking reservations need the ability to add Promo Codes when creating leads from the calendar - so they can offer company-approved discounts without needing admin access to pricing software. We see this as a critical feature, please upvote!

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  18. Guests often send multiple inquiries, which makes it difficult to locate their current booking in the pipeline. You have to click through each inquiry to find the correct one.

    1 vote

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  19. Airbnb sends reminders if you don’t respond to an inquiry within 24 hours. With Hostfully, there’s no way to mark messages as unread, so if the owner views a lead first, I sometimes miss the opportunity to follow up.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. 1 vote

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