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Property Management Platform - Web

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1728 results found

  1. The photos from Hostfully can be mapped to Airbnb even though it's not a sleep area so the work "Where you'll sleep" could be a bit confused, I think it would be better if we can change it to something like "Map to Airbnb" only or remove the "sleep portion".

    3 votes

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  2. At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.

    4 votes

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  4. We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
    Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.

    4 votes

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    received  ·  0 comments  ·  Guest Portal  ·  Admin →
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  5. Bulk update amenities via API. Otherwise 5 amenities would require 5 separate calls and that's bad to scale.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  6. API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment

    1 vote

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    0 comments  ·  API  ·  Admin →
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  7. Be able to choose different split payment options for the same property

    6 votes

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  8. 6 votes

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  9. 2 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Following this document https://help.hostfully.com/en/articles/5412369-hostfully-unified-inbox#h_8c9770375c

    The event New message in inbox is working for action sending email only.

    As a host, I want this event works for channel message as well.

    It helps to cover the scenario:
    When the guest sent me a message, I want to be able to trigger to fire a automatically acknowledge message to guest. (Ex: I have received your message and will get back soon etc) when you received their message.

    => It helps to save the responding time in my account. (Airbnb has reviewed the host responding time)

    1 vote

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  11. 2 votes

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  12. Support videos in the property pages

    4 votes

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  13. This feature would be incredibly useful for our team because it makes it sound more inviting for the owner. It creates a nice Welcome gesture instead of Please Sign In.

    1 vote

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  14. We would like to set up a discount for payments done without credit card

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. Be able to have the Government ID as a required field on the Pre-Arrival From, and not requiring the Government ID country and the Government ID number fields.

    8 votes

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  16. I would love to give owners an opportunity to see the work that goes into the communication side of this business and share with them the conversion rate of inquiries vs bookings, and the amount of times I have responded to guest communications.

    1 vote

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  17. 1 vote

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  18. 2 votes

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  19. I have guests for which I need to push the payment date back. I'd like to have this ability.

    7 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  20. As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.

    19 votes

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