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1808 results found

  1. Request to add Rently smart home integration. We use Rently and they support reservations.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Each time, I want to delete the common space, I have contacted CS to delete it from back end. I want to have the option to delete the common space on the property setting UI directly.

    10 votes

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  3. Can you discuss if maybe possible to mark a message as pending and then can filter on them. In that we we can follow up on questions or pending things if needed.

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  4. The situation occurs when a booking imported from Rental United does not have a source, such as Booking.com, Agoda, etc. This also happens when there are bookings from other offline sources such as travel agency, etc. We can add tags on the lead modal but cannot pull it into Enhanced Reporting.

    There are only two fields which are Guest tags and Tag (hasTag), none of them can pull the tag we add from the lead modal. It would be great if there is a field to support that so we can have more information in the report for further analysis.

    5 votes

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  5. The new DBS is generating a very long property URL link.

    We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.

    7 votes

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  6. The URLs that are built for the Direct Booking site MUST escape characters that are considered "unsafe". This includes the pipe character ( | ), which is pretty commonly used in page titles as a separator that doesn't take up much space.

    If these are not escaped, Google Travel will NOT accept the weblink. For example, one of our listings has this for the direct URL:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20|%20Huge%20Private%20Yard%20&%20Hot%20Tub

    That should escape the | to %7C:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20%7C%20Huge%20Private%20Yard%20&%20Hot%20Tub

    For reference: https://stackoverflow.com/questions/1547899/which-characters-make-a-url-invalid

    2 votes

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  7. I want a filter messages in the inbox by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. not only name, but also the surname mandatory under the DBS

    3 votes

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  9. Allow Co-host payments on Airbnb for being shown at Order Details

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  10. Show the emails with reports to the owners as sent by the agency with email settings

    2 votes

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  11. The ability to send a template or automate a template to guests if a hold is extended via the Pipeline.

    3 votes

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  12. I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.

    It would be more easier if we have the template report to extract returning guest data without this step.

    1 vote

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  13. 9 votes

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    1 comment  ·  Channels  ·  Admin →
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  14. Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes

    10 votes

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  15. Once I click on sending the owner invite, it disappears and the invite can't be resent. If owners can't find the invite email, they can't log in to Owner Portal. It'd be great to add a tooltip icon saying that the invite can be sent only once. Once the invite link disappears, I want to show the reset password link under that section so I know what to do to regain access for owners and don't need to reach out to support to ask.

    3 votes

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  16. The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?

    4 votes

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  17. When I use the codes "Your reservation begins on [$LEADCHECKIN$] for [$LEADNIGHTS$] with [$LEAD_GUESTS$]."

    What populates in the message is "Your reservation begins on Wed, Sep 11 2024 for 4 with 6. "

    If you could make it say "4 Nights with 6 Guests" that would be significantly better.

    1 vote

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  18. Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
    These report types don't have the Agency details on the generated ones:
    - Financial reports
    - Logistics and Job reports (in Logistics reports type)
    - Property reports

    1 vote

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  19. Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    8 votes

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  20. I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.

    21 votes

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    received  ·  3 comments  ·  Owner Portal  ·  Admin →
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