1995 results found
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Inbox - extra guest
It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.
5 votes -
Be able to modify the already assigned sub-report to an owner report
we really need to JUST Change the booking report selected for each owner report
2 votes -
Separate the review section for Airbnb and VRBO
At the moment, that is correct all reviews of both channels would be in the same place and be differentiate by channel's logo column. I want to have 2 seperate area for Airbnb and VRBO channels. That would be easier to manage the review.
1 vote -
5 votes
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1 vote
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Children rates different from adults - extra guests
extra guest rates could be personalized if it was and adult or child
2 votes -
enhanced reports edit list sequence
It would be very helpful if we could edit the list order of the enhanced reports. It only gives the option of duplicating and going to the bottom of the page, which separates from the report type groupings, making it difficult to find as we scale more properties.
1 vote -
Ability to offer early check in once job's are completed
It would be great to be able to trigger an early check in offer message when the cleaning job is completed.
2 votes -
Add property name to pre-arrival form
Please add the property name to the pre-arrival form when completed. When I receive the form information by email I cannot see unless I click into the link what property it is for.
It would be extremely helpful as I am managing multiple properties with other managers to know who the form belongs to without having to open the link and then click through the tabs to check the property.
2 votes -
Be able to add block notes to the Enhanced report
be able to add block notes on the property report
1 vote -
Arrivals should stay in the arrival tab of the app the whole day
In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.1 vote -
Customize and Add fields in Analytics
We want the ability to customize and add fields in Dashboard and Analytics pages, e.g adding Due Agency/Due Owner, Fees, etc. like we did with Reports. We're aware to use Reports but would like to see it in Dashboard and Analytics as well
4 votes -
Allow property settings mobile edit
On mobile app, it doesn't appear you can alter the "only check in on" days like you can on desktop. It would be good to have this possibility like under the property page, main settings.
2 votes -
Negative value on trigger
Ability to select a complex condition that sends the trigger only if it is not a same-day booking, or to be able to select 'before stay start' in * hours and up to * hours, with the 'up to' value being negative.
4 votes -
include a header on each page of a multipage report
When a report is multiple pages it helps to be able to see what column is pertaining to the information needed, ie, when filling out a tax report or the Owners payout report. A date stamp would just help narrow down which report is the correct one.
6 votes -
Add custom data's format for long text
we see that the formatting didn't work if using custom data as a long text.It can only pull the raw text.
=> We want the custom data - long text can pull the formatting.1 vote -
Notifications for updates from Booking.com
We don't get an email notification when booking.com sends us a message about our account. These are generally important messages that we need to be aware of or where we have raised an issue with them and they are responding. Unless we remember to keep logging into BDC and going to the BDC inbox for that specific property, we would never know we had the message.
2 votes -
Channel messages should work with leads that were attributed to Vrbo
We had to import reservations before the connection with VRBO went live. Now that it is live, why wouldn't this reservation be affiliated with VRBO as it looks from our end? With the connection made shouldn't direct messaging work? Is this going to be the case for all VRBO imported reservations? If so this is going to be very tedious to babysit.
2 votes -
Do not change refresh token every time tokens are refreshed
Since working with APIs is unpredictable by nature, in this case, something went wrong and the credentials in our system were not updated as expected.
This is expected, as a lot of processes can go wrong, from network issues to database issues and more.
This is the reason I think that cases like the one we are discussing are expected and we will face them again in the future. It is not anyone's fault, it is the nature of the process.
Because of this, I think if the refresh token could always stay the same, we would easily update the…
1 vote -
Show the exact number in owner portal and not rounding it up
We want the owner portal to show the exact number and not rounding it up. You rounded up $1287.75 to $1288, it causes us issues and our owners want complete transparency. 2 +2.1 is 4.1 not 4 or 5 ... seriously
3 votes
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