1649 results found
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Set specific balance due date for individual reservations
I have guests for which I need to push the payment date back. I'd like to have this ability.
7 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
7 votes -
Allow last minute discount settings for direct bookings.
Allow last minute discount settings for direct bookings. Currently, this feature is only available for Airbnb.
17 votes -
Change amount of time MFA code is valid for.
2 minutes for the verification code in MFA is too low. We would like the code to be valid for longer.
1 vote -
Ability to download the conversation on Inbox
At the moment, it's not possible to download the conversation on Inbox.
We'd love to have this option to download conversation and resertvation details incase of dispute, this would be very helpful specially for direct booknig since we use hostfully as our messaging platform for direct booking
13 votes -
Show the type of beds on the Direct Booking Site
i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds
3 votes -
Hide Dashboard / Analytics data for specific team members
I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.
3 votes -
Show properties on the property list by Airbnb account
Show properties on the property list by Airbnb account. (not via tag)
This will allow users that have mutiple properties to always show only one list of Airbnb accounts.(Stars of Boston request)
1 vote -
Make Direct Booking site pricing details editable- Units section (not frontpage)
Not being able to modify DBS price display for Units once you click from frontpage shows an average price which is higher than half of our year and can turn away guests that are looking for lower prices. This is misleading guests.
It should be exactly the same as the units that show on the front page.
2 votes -
Be able to set the trigger of the Airbnb post review less than 24 hours
Be able to set the trigger for the review post on Airbnb in less than 24 hours.
Currently, the review post trigger just only allows the setting more than 24 hours after stay ends.2 votes -
City/Tourist Taxes per Night and Person
Many cities have city/tourist taxes. It should not only be possible to deposit a city tax per booking or a %-tax, but also one per day and person.
1 vote -
Reporting on number of Inquiries and Confirmed bookings
Currently, we could extract the status of the leads, however, once they become confirmed bookings, there's no way for us to keep track whether they were inquiries or instant booking or booking requests.
It should be a report to show us the original status of a booking as we want to the conversion % from inquiries/booking requests to confirmed bookings.5 votes -
Integrate directly with Expedia
I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.
85 votes -
To have the option of UK English rather than US English
Currently, the default language is US English therefore the AI Bot answers using US spellings. This then shows our guest that we are using a Bot to answer.
It would be great to have the option of UK English as a language option.1 vote -
Not translate guest names when translating messgaes
Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.
1 voteI am afraid this is coming from your native browser translator. Please provide a screenshot.
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Hyperlink in Pre-arrival Form
We have a pet agreement that we want to hyperlink to if the guest answers Yes to bringing a pet. Currently we can add a link but it isn't clickable, hyperlinking does not work on the guest side. Nothing happens when they click the link. They have to copy and paste the link to be able to read the agreement and indicate they agree with the terms. Would be nice to hyperlink to the rental agreement as well if we want. That way they aren't receiving too many agreements and forms to fill out.
3 votes -
Have ability to move Airbnb/BDC reservation in Hostfully calendar
I want to be able to move Airbnb/Booking.com reservations in Hostfully without adjusting them on the channel sites to optimize my portfolio.
Sometimes, guests refused to update the reservations in the channels even though the property booked is not their current stays
3 votes -
Have ability to move outstanding balance of previous month this current month
In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.
6 votes -
Different Pre-arrival form per channel
Different pre-arrival form for different channel as asking Government ID for Airbnb guests against their terms and conditions.
4 votes -
Receipt should display the amount paid and not the reservation total
The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.
8 votes
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