1737 results found
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Can see the status of messages in the inbox thread
I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better
2 votes -
Automatically cancel the reservation when payment fails
Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…
36 votes -
Set up repeating block
I want to be able to set up repeating block. For example: block a month permanently each year, block the 2 weeks leading up to Memorial Day automatically every year, etc.
4 votes -
Be able to create pricing rules based for different length of stay and to apply on certain days
We currently use the generalized setting where any booking for two days gets 20% off and any booking for 3 days or more gets 30% off. Is there anty way we can get hostfully to create a setting for us to discount the multinight stays during weekdays only and avoid giving adiscount for Friday, and Saturdays?
This setting is a multinight discount, for any day. We do not want a multinight discount for anyday, we would like a multinight discount for certain days such as Mon, Tues, wed, ad Thursday
2 votes -
3 votes
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Be able to download new analytics data
I am currently working on the mortgage and needed to pass the data that is simply understandable and visual, so for I use a screenshots.
3 votes -
Ability to force sync for all listings for Airbnb
At the moment, we can only force sync at property level.
let say i change my cancellation policy in all my listings and i did it with my bulk edit tool
i have to click one by one in the sync button to push the update to Airbnb instantly.
I'd like to force sync to multiple or all properties at once to save time
3 votes -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link38 votes -
Ability to edit the photo size, under the PMP
can we resize photos on your platform or do we need to resize 5000 photos and reupload them? 2) Can we see the size of the photos on your platform?
2 votes -
Be able to edit the "Security deposit returned" option.
Be able to edit the "Security deposit returned" option.
2 votesPlease explain what is requested here with more details. Thanks.
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Ability to customize wording in Search widget or Booking widget
Ability to customize wording in Search widget or Booking widget, for example, changing "Search" to "Check Availability".
7 votes -
Mark all Inbox messages as read
As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.
31 votes -
More user-friendly error messages for channel sync issues
At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.
14 votes -
We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages?
We have guest that has booked multiple rooms all under one contact. is there a way we can limit the barrage of automated messages she will receive. consolidating all the booking reservations into only one message?
2 votesSorry I don't understand what you mean with "limit the barrage of automated messages". Please explain.
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1 vote
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Remove the Hostfully icon from the Property Expectations
On the property fees and policies tab, under property expectations, it shows the Airbnb and Hostfully icon. However, these expectations do not appear on the Hostfully direct booking website. This is an Airbnb feature only. Can we remove the Hostfully icon here so it is not confusing/misleading?
2 votes -
On property main settings, change the name from Internal Thumbnail to remove "internal"
It is misleading to have it titled "internal" because it does show up in several guest facing areas.
2 votes -
Move the system templates to the right categories.
It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.
2 votes -
Do not default the Add Lead to On Hold.
When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.
2 votes -
2 votes
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