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1574 results found

  1. I want to have the main property photo displayed in the DBS link when sending it on Whatsapp.

    1 vote

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  2. On the complex condition trigger which sends out check-in details.
    I need the condition when Superhog checks have been made then send out the check-in details.

    4 votes

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  3. We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests

    1 vote

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  4. When I change the rent manually on Pipeline, I want the rent I input manually to remain the same when I change the number of guest, as long as it's not exceeding the base guest.

    For example. my base guest is 10, I changed the rent to $100 manually on Pipeline. When I edit the lead once more with number of guests = 2 (which is <10), I expect the rate $100 to be kept, instead of the (dynamic) rate on pricing tab.

    1 vote

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  5. No I am trying to see the number of days inbetween the date the reservation was booked, and the check-in date. This is called "booking window" or "lead time"

    5 votes

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  6. Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.

    8 votes

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  7. As a property manager I need to ensure that I have a payment processor assigned to every property so that guests can successfully pay for a booking

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  8. At the end of the month I complete a spreadsheet capturing the final revenue and occupancy data for each property. Right now I have to download as csv and filter one property at a time. I would just like to see a summmary of all properties for a given time frame.

    Note: we can almost do this with the “property report”
    But it shows “estimated revenue” which isn’t accurate.

    Additionally: on the above “property report”
    Is a custom equation called “time period” or something like that that updates the number of days to a particular month. This equation should be…

    3 votes

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  9. 1 vote

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  10. .I want to get owner adjustments bulk added

    5 votes

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  11. I would like to have the ability to delete canceled reservations for all channels

    2 votes

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  12. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes

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  13. I have a lot of groups for my properties, and sometimes I can't remember which guest is in which apartment on the property. So If I could search by Tag, Group, or multiple properties, that would help
    At the moment, on Inbox or Pipeline, you can only filter All or a single property:

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  14. Support NEWBOOKINGREQUEST event for webhooks for booking requests for channels that provide booking requests

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  15. Currently new Airbnb Guest reviews show at the end of the list, this requires an extra click or more to get to reviews for current guests. If they were sorted so the newest Guest reviews showed at the top of page 1, old reviews can continue to be pushed back to pages 2 and beyond since it is rare to have a need to review them.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  16. It would be great to have complex trigger options for "not" completing pre-arrival form or rental agreement.

    Also to have the actions "not" sending check-in instructions if they don't complete them.

    I have a hard time remembering to constantly check my pipeline to see if people haven't paid. It would be nice to know there was a safety net in place in case I don't catch it. And if you dont send them their check-in instructions, they will most definitely give you what you need.

    34 votes

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  17. We are applying for a permit with the city for one of our properties, and we are supposed to not be actively advertising throughout that process but we have active bookings we need to continue to communicate with.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  18. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  19. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes

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  20. 1 vote

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