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2079 results found

  1. Right now, to remove a Third party agency from the PMP, PM need to make a request and it needs to be escalated. PM would like the ability to remove the Third party directly from the PMP (for example, with a delete option)
    Thank you!

    17 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. Use variables to auto-populate the rental conditions with the booking details such as booking ID, Channel, Rental Amount and Dates of stay

    23 votes

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  3. 2 votes

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  4. 3 votes

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  5. Ability to change the order that the properties are displayed in the Direct channel

    7 votes

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  6. 7 votes

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    received  ·  3 comments  ·  Service Hub  ·  Admin →
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  7. We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote

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    • Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
    • Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
    2 votes

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  8. It would be nice to have a place for a custom URL for a thank you page, so that after a guest makes a reservation and checks out they can be sent back to a custom direct booking site. This would be very useful for tracking conversions if you are running ads.

    7 votes

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  9. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    4 votes

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  10. Ability to forward all emails from inbox to multiple team members.

    7 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  11. 4 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  12. As an agent, I would like to click a button that will change all unread messages to read quickly so that I don’t have to click every unread message.

    36 votes

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    planned  ·  0 comments  ·  Inbox  ·  Admin →
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  13. An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.

    25 votes

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  14. Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.

    8 votes

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  15. we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.

    Also would like other segmented information on the guest exported.
    Where they stayed property/city
    When they stayed month/ season /date etc
    Dob
    Reason for staying

    So that marketing campaigns can be tagged to specific segments

    Eg you stayed in Stanthorpe last winter book again this year before things get busy

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    11 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. We want to add a tim based condition on the length of stay.

    E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in

    3 votes

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  18. With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.

    3 votes

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  19. When searching availability for a specific date range, the results do not take into account turnover days and check in and out restrictions

    8 votes

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    1 comment  ·  Calendar  ·  Admin →
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