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  1. for a direct booking on the website when people put the discount code, we see the letters in capital letters at all times but the system is sensitive to lower and upper case letters. We often have errors because on cell phones, the first letter is always capitalized and that always creates errors. No matter what people write, it appears in capital letters. If we make a promo code in capital letters, customers write the first letter in capital letters and everything else appears in capital letters without being so, and if we make a code in lower case, people…

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  2. Be able to customize the booking IDs which include the needed information such as property name, check-in date, and series number,

    1 vote

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  3. Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website

    7 votes

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    • Current behavior: To create a block on the app, users need to click on calendar > click on (+) button to create a block => Users want to create the block quicker by clicking on the date directly without clicking on (+) button. After you finish adjust the date > Save. The system should bring the user back to the calendar view without clicking back.
    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  4. Please add virtual reality as an amenity.

    1 vote

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  5. Ability to bulk edit notes tab across properties

    1 vote

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  6. I need the code to be stored both in the Airbnb instructions and in a variable in Hostfully. I don’t want to have to change it in both the Airbnb instructions and a separate variable whenever the code is updated.

    1 vote

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  7. Have the logs to track which user changed the company name

    1 vote

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  8. Right now if you want to re-order or add a house rule that's not at the bottom of the list, you need to delete and re add the rules. This is very tedious. A simple drag and drop sorting feature like there is currently for photos would be very helpful.

    1 vote

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  9. When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.

    True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.

    It can be treated as a feature request, UV

    2 votes

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  10. I’d like the price details to be displayed automatically when clicking 'Show price details' on Agency Settings without requiring guests to click 'Show details' again when confirming the booking.

    1 vote

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  11. I want to apply a fee that calculates from the TOTAL (including taxes and security deposit) and not the subtotal.

    For example, we need to implement a 5% fee on direct bookings but the one we have now doesn't include taxes and the security deposit when it calculates the 5%.

    10 votes

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  12. 4 of my 5 listings are subunits of what I would like to become 2 “whole house” listings

    I want to be able to merge the 4 existing sub listings into 2 additional “whole house” listings, without having to create 2 new listings from scratch.

    1 vote

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  13. We encounter situations where a guest has already inquired about a Vrbo property and now needs to be instructed to send a booking request. This can be burdensome for the guest, as we are unable to simply invite them to make a reservation.

    If there is an option to pre-approve Vrbo inquiry so guest could book directly, it would be much more helpful.

    1 vote

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  14. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    1 vote

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  15. We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.

    1 vote

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  16. Right now if I add an "Ongoing/Recurring Adjustment", e.g. monthly on the 1st day, when the day comes, the adjustment will be automatically added and displayed under "One-time Adjustment". It's a bit confusing to me because that one is an ongoing adjustment, not a one-time. I suggest having a separate section to show "Completed Owner Adjustments" (or anything similar name) and not including the "completed" recurring adjustments in the one-time adjustments.

    2 votes

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  17. Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.

    1 vote

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  18. It would be nice if the refund in Hostfully would automatically retry so I did not have to remember to manually refund when the balance in Stripe is sufficient.

    1 vote

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  19. For some properties, there is a check-in END time. It would be helpful to have a variable that can pull that into the custom templates.

    1 vote

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