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How can we improve the property management platform?

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1788 results found

  1. Ability to set preferred name as sender of messages

    On Airbnb they have the optional field under personal info called "preferred name" and this is what they display about me to the guests - this is the field I would like used

    2 votes
    received  ·  0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  2. Allow to create the payment for the balance link for the difference when modifying booking.

    i want to have the option to send the payment balance link for the difference when modifying booking.

    2 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  3. Default the doDefault the downloading report file name to Report name not name "render_report."wnloading report filed

    Default the downloading report file name to Report name not name "render_report."

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  4. Add discount code from payment page

    Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  5. When booking changes houses. Notify both owners of the change

    When a guest changes houses within their reservation the original owner should be notified of the cancellation and the the new owner should be notified of the booking.

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
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  6. Add Tado and Hive to Devices

    Tado and Hive pretty standard installs in UK support would open up your Uk clients/hosts

    1 vote
    0 comments  ·  Devices  ·  Admin →
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  7. Report of all reservations made by one client

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
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  8. Unable to add extra note to archived leads

    Ability to modify archived leads including Airbnb leads because we need to input Extra note/ Private note about guest's stay and other details.

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?

  9. Bulk features for enhanced reporting

    It would be really helpful if we could easily make changes and rerun all reports with one click. This includes downloading reports in PDF or Excel format, emailing them to each owner, and publishing them to the owner portal - all with one click. This streamlined process allows for easy review and scalability. However, while the customization of reports in Hostfully is powerful, it may not be efficient for owner-specific bulk reporting. With a growing number of owners, it may become difficult to provide reports to each one on a monthly basis.

    2 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  10. Capture preferred language during the booking flow

    Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.

    5 votes
    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  11. Display availability per channel based on booking lead times

    Display availability per channel based on booking lead times.

    For example, On Hostfully, setting a negative Booking Lead Time allows same-day bookings. This means that, as there are no blocks or reservations, the date will appear available.

    Channels like Airbnb, Booking.com, and the direct booking site will also show this date as available since they allow same-day bookings.

    However, Vrbo will display the date as unavailable, as it doesn’t support same-day bookings under such settings.

    Showing on Hostfully’s calendar sync logic accounts for channel-specific lead time settings

    2 votes
    0 comments  ·  Calendar  ·  Admin →
    How important is this to you?

  12. Import past bookings with all the information so that it shows on the inbox instead of appearing "unknown".

    At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.

    5 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  13. Analytics- reporting needs to be improved to run reports based upon comparative years, months, user defined periods like quickbooks

    Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.

    1 vote
    0 comments  ·  Reports and Analytics  ·  Admin →
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  14. Be able to manually add a lead and create an overlapping if needed

    So i have someone blocking my calendar that has not paid and is not responding and I have someone whos willing to pay and wants to book but i cant book him because i cant cancel the reservation. Why can i not override and make my calendar available? Like a double booking?

    1 vote
    0 comments  ·  Agency Settings  ·  Admin →
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  15. Be able to fire manually a trigger even if the fail info it Missing $LEAD_CONTRACT URL]

    my issue is when they havent, the template that i want to send which includes the rental contract is failing to trigger, when i instead want it to successfully trigger, but have no data for this variable if there is no contract signed yet

    1 vote
    0 comments  ·  Agency Settings  ·  Admin →
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  16. Able to control the order of Airbnb photo tour on Hostfully.

    I want to be able control the order of Airbnb photo tour on Hostfully.

    10 votes
    received  ·  1 comment  ·  Channels  ·  Admin →
    How important is this to you?

  17. Indicate new check-in time requested from Airbnb guest in Hostfully system

    At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    4 votes
    0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  18. Be able to send a booking notification to owner for reservation made before activating the notification feature

    so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.

    so i want to resend her the booking confirmation / email notification

    1 vote
    0 comments  ·  Agency Settings  ·  Admin →
    How important is this to you?

  19. ChargeAutomation pre arrival icon in the lead

    once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  20. Persistent Display of Check-In/Check-Out Information

    Currently, check-in/check-out times are only displayed within the designated time frames if that.

    It would be beneficial if this information remained visible throughout the entire day, regardless of the time, so that it can be easily referenced at any moment.

    2 votes
    0 comments  ·  Dashboard  ·  Admin →
    How important is this to you?
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