2295 results found
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Delayed trigger: automatic message only if there was no manual response
The option to send an automated message after a configurable time (e.g., 30–60 minutes) only if the host hasn't responded manually. This would help maintain optimal response times on platforms like Airbnb and avoid unnecessary automated responses.
7 votes -
Allow different commission rates for properties with the same owner
Allow different commission rates for properties with the same owner
1 vote -
Pin/Flag Inbox Messages for Follow-up
Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
Benefits:
- Better organization of inbox workflow
- Ensures important messages don't get overlooked
- Helps prioritize tasks and follow-ups
- Reduces risk of missing guest requests6 votes -
Add Vrbo Icon to Security Deposit Collection Method
Add vrbo icon to the security deposit collection method.
1 vote -
HOLD Reminder before expiring
Option to set a reminder before a hold expires, allowing the owner to follow up with the guest or extend the hold.
1 vote -
Be able to set pricing by day of week
For manual pricing, have the ability to set pricing by the day of the week. Currently, on the pricing page, you can only set weekday and weekend adjustment pricing. It would be helpful to be able to set a different price by day of the week, for all weeks, unless overridden on the calendar.
As it currently stands, I'd have to go every Monday, every Tuesday, etc., and manually change the price on the calendar for every one of that day into the future.1 vote -
Allow existing listings with Instant Booking to be switched to Request to Book on Booking.com
For now, existing listings already set up with Instant Booking cannot be switched to RTB.
It would be great to change the settings to Booking Request for those existing properties.
1 vote -
Allow to override the initial down payment on a per reservation basis.
When manually creating a reservation, add ability to specify a different down payment then the default. The use case is to use when making a longer than usual reservation and offering the repeat guest a lower initial down payment....such as offering 20% and the rest 80% 50 days before check-in.
2 votes -
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page
Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.
11 votes -
Conditional check-in rules based on same-day check-outs
It would be helpful to allow conditional check-in rules, instead of fixed ones.
Example:
Block Sunday check-ins only if there is a same-day check-out (no cleaning available)
But allow Sunday check-ins if the property is already vacant and cleanCurrently, the “Only Check-In On” setting blocks all Sundays, which is too restrictive.
3 votes -
Ability to add promo codes to existing bookings
Right now, many users add the discounts from the promo codes to existing bookings by adding a negative line item to the lead.
It would be handy to be able to add the promocode on guest's behalf after the reservation is made.4 votes -
promo code
Can we create an option to choose the promo code to be valid for 3 reservations? That way, it would match the 20% off new listing promo on Airbnb and it could be applied to our direct booking website easily.... will help with marketing for booking direct.
3 votes -
Service Provider app usability
Improve Service Provider app usability. The service provider role is limited to using the app. A SP credentials won’t let you log into a laptop browser. But the SP app only lets you see a calendar with your assigned properties, start date, end date, and name of main client. No other information is available such as names and ages of party members, flight information, local phone number used, special requests, etc. Adding additional information in the booking details would make the work of the greeter or cleaner doable. At the moment, there is not enough info in the SP version…
1 vote -
automatic lockbox code details via main settings page
Hi Team,
I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations.
Currently, we have to manually enter the lockbox key code into the checkout details for every booking. It would be much easier if we could instead input the lockbox code once within the property’s main settings page, and have it automatically populate into the checkout details for each reservation.
This would help streamline our workflow, reduce repetitive manual input, and minimise the risk of errors or omissions.
I hope this is something you can consider for future updates, as it…1 vote -
Ability to download the full submitted pre-arrival form with the House Rules agreement tick.
We need the full version with the House rules agreement tick to claim money from Airbnb.
1 vote -
Be able to create a trigger only when a service is purchased by a guest
i just need to know when a service is purchased separate from a booking - the jobs trigger will make a job on every confirmed booking and make a job for my selected service
4 votes -
Add a field for a promo code when creating a manual reservation
add a field for a promo code when creating a manual reservation—essentially, an option to apply a promo code even when booking manually.
4 votes -
Remove the location from the property search bar on the direct booking site
Remove the location field from the property search bar on the direct booking site. If all properties are in the same city, or there is only one property, it would be convenient to remove that field.
2 votes -
Improve the availabilty update for multi-unit
For Multi Unit properties, availability is calculated at the unit type level on a nightly basis, similarly to hotel inventory. This means that if there is at least 1 available unit for each individual night of the requested stay, Booking.com can consider the reservation bookable, even if the availability comes from different physical units across those nights.
From the channel perspective, the stay is considered available because inventory exists for every night requested.
Because of this setup, reservations may sometimes require manual reshuffling between units afterward in order to create continuous availability for the guest stay.
This creates the…2 votes -
Separate the total rental amount on the Booking notification sent to the owners
We include the linen fee in the total rental amount to ensure renters cannot opt out of receiving linens.
As a result, the owner booking notification includes the linen fee as part of the total rental amount.
However, homeowners never receive the linen fee, as it is paid directly to the linen vendor.We'd like the booking notification sent to homeowners to separate these amounts so that it reflects only the rental amount (rent), excluding the linen fee. This would ensure the homeowner sees only the rental amount for the specific booking.
1 vote
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