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1669 results found

  1. Make all variables used in system templates available for use in custom templates

    Certain variables, such as [$TRANSACTIONAMOUNT$], [$TRANSACTIONID$],[$GUESTINFOURL$]- which leads to the pre-arrival form, and others are only functional in system templates. I'd like to be able to insert them into custom templates so that I can have more control over formatting, colors, branding, and when these messages are triggered.

    3 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  2. Ability to push out parent listing without unlinking the subunits for booking.com

    Ability to push out parent listing without unlinking the subunits for booking.com

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  3. Be able to send a booking notification to owner for reservation made before activating the notification feature

    so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.

    so i want to resend her the booking confirmation / email notification

    2 votes

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    0 comments  ·  Owner Portal  ·  Admin →
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  4. Adjusting Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate

    The Dashboard and Analytics formulas miscalculate unbooked nights for parent/child listings. If a parent/child property has one unbooked night, it's counted twice, causing occupancy rates, ADR, and other metrics to drop inaccurately.

    Need to adjust Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate

    2 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  5. Revise Manage local recommendations feature

    Our website is populated via and API from this description. so losing this will mean that our website structure will get impacted

    1 vote

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  6. Ability to ask guests on check out flow for consent to receive SMS texts

    The goal is to get the guest to consent to receive text messages from our company as part of the check out process.

    2 votes

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    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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  7. Support query (GET) /properties by multiple locations

    Support query properties by multiple locations.

    Example:

    GET /properties?agencyUid=...&location=Yorkshire,Dales,London,Manchester&limit=100

    or

    GET /properties?agencyUid=...&location=Yorkshire Dales&location=London&location=Manchester&limit=100

    2 votes

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    1 comment  ·  API  ·  Admin →
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  8. Add trigger condition for VRP payment method

    The current booking setting is set to booking request, however, we're using VacationRentPayment (VRP) and by design they charge guests immediately when they place the requests.

    We want to turn off triggers for only reservations that use VRP, so they don't get the check in informed, So that I can encourage them to cancel if it don't like the reservation.

    We want to add a trigger condition to distinguish the payment method

    1 vote

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    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  9. Lead view should include more order items

    Fee Information: Display all price and fees on all platforms. Minimum requirement is to show platform fee (e.g. OTA commission for Booking.com). A solution like Airbnb's fee breakdown would be good.

    Transactional Costs: Ideally, lead view should list transactional costs as a separate fee under platform commission. If not possible, include in notes section as an alternative. (currently it's only available in order details window)

    3 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  10. Add function to duplicate triggers & templates

    It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
    Less clickings and save more time.

    79 votes

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    planned  ·  4 comments  ·  Templates and Triggers  ·  Admin →
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  11. Have the ability to make the logo bigger on the direct booking website.

    As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .

    19 votes

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    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  12. Monthly breakdown in a yearly property report

    I want a property report for January 2024, February 2024, March 2024, etc. But I would like to see all the results in one report rather than having 12 separate reports.

    3 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  13. Option when adding a crib to not to count as a bed

    Option when adding a crib to not to count as a bed

    1 vote

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    0 comments  ·  Property settings  ·  Admin →
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  14. Expose balance field via /orders endpoint

    Easier for certain workflow. As of now, the only option is to use GraphQL for that.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  15. Have a report for all clients that do not have signed rental agreement

    Have a report for all clients that do not have signed rental agreement

    3 votes

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    0 comments  ·  Property settings  ·  Admin →
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  16. Massively edit properties name´s

    edit all the nicknames for my properties? as opposed to going into each property 1 by

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  17. Negative value on trigger

    Ability to select a complex condition that sends the trigger only if it is not a same-day booking, or to be able to select 'before stay start' in * hours and up to * hours, with the 'up to' value being negative.

    2 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  18. Rate Check under the booking widget

    offer a rate check widget under the booking widget

    3 votes

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    1 comment  ·  Widgets and Forms  ·  Admin →
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  19. See the scheduled automated refund for the security deposit in the guest order when using the mobile app

    We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  20. Instant booking or Booking request, depending on guest reviews

    1 vote

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    1 comment  ·  Direct Booking Site  ·  Admin →
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