2243 results found
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pet
Pet fee as a variable to use in templates. Ie, 'Your booking is confirmed for 2 guests and 1 pet'
2 votes -
Separate BLT field for each channel (vrbo and Airbnb)
Right now Vrbo also allows BLT. But the requirement is different with Airbnb.
For Vrbo: they only allow same-day booking If the booking lead time is under or equal to 12 hours: your Vrbo guests can make same-day reservations.=> no negative value.
While Airbnb allows negative value to allow guests to book after check-in date and same day.
Could you help to try to separate this BLT field for each channel so we can do the negative value for each channel.
1 vote -
Support importing Booking.com automatic guest messages into Hostfully Inbox
Enable synchronization of Booking.com automatic messages into the Hostfully Inbox, similar to how standard guest messages are handled.
2 votes -
Risk / flag score
Add in the pipeline a status for the screening result to know if it's approved, flaged or rejected.
It's important for PMs to have an easy way to identify the status of the screening, this way they can avoid having to enter to each reservation, go to the screening tab and looking into the status. Having the status in the pipeline will save time for them
1 vote -
Filter "Guest tag" in Pipeline or Inbox
Add "guest tag" to filter in Pipeline or Inbox. I given guests the tag "infants" both through All Customers in the pipeline and through Lead Details. When i do a search of that tag in the pipe line no guests show up
1 vote -
mtmpremieroperations@outlook.com
Monthly (30+ Day) Pricing Field
We would love to see a dedicated field for 30-day/monthly pricing within the property settings.
Currently, many 30+ day booking channels calculate the monthly rate by multiplying the nightly rate by 30. This often results in an unrealistically high monthly price that is not competitive and discourages potential guests from booking.
Having a dedicated monthly pricing field would allow property managers to:
Set an accurate monthly rate for mid-term stays.
Ensure integrated booking channels display the intended 30-day price.
Eliminate the need for manual adjustments or workarounds on each integration.
Increase booking conversions by showing…1 vote -
Improve the Hostfully direct booking side on mobile browsers
Currently, the arrow allows for moving to another month on the widget somehow invisible on some devices. It would be great if we could make it friendly and adaptable to all devices.
1 vote -
Make calendar filters persist across sections of the app
Keep the applied filters (location, property tags, property type, etc.) active when moving between calendar views or when opening a property-specific calendar. This would allow sales agents to seamlessly explore filtered options without having to reapply filters each time.
6 votes -
Show options of beds available for guest to choose in a room
How can i change one of the room beds to a zip link? Its currently set at King but want to give the guests the optiob to make it a twin?
1 vote -
Update Pre-Arrival Form Checkbox Logic
Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.
3 votes -
Separate Damage Deposit and Rent Charges
I want 2 charges 1 for damage deposit, 1 for the rental amount not 1 charge total
2 votes -
Delay sending complex condition
I wanted to explain why the ability to schedule messages after booking confirmation is so important for VRBO reservations.
Because VRBO requires the PMS to act as the merchant of record, all payments are processed through our Stripe account. Stripe’s processing fees are non-refundable, so once a guest’s payment is captured, those fees can’t be returned — unless the property manager absorbs the cost.
To handle this fairly, my solution is to delay the payment until the guest understands this policy. My plan is:
When a guest books, they immediately receive a confirmation message explaining the processing-fee policy.
Their final…
7 votes -
Correct Amount in “VRBO Alternative Payment Link” Template
The system template “VRBO Alternative Payment Link” is currently generating payment links for 100% of the reservation amount, regardless of the actual amount that should be charged. (e.g., 70% should be charged at reservation time) .
The payment link should reflect the exact amount intended to be charged for that specific transaction, not the full reservation total by default.
2 votes -
mobile app
The mobile app needs to become as useable as the website. We were previously with Guesty and we were able to do everything from the app that we could do on the website. We can't even cancel or delete reservations from the app so having to wait until you get to a computer, which can be a couple days if you work in an office, is just not convenient. I want to be able to create or add a listing, edit triggers and templates, etc.
13 votes -
Returning guest for direct booking
Have information for a returning guest save on hostfully (their name, email and phone number) for direct bookings.
We have many returning guests and every time we need to add a new reservation made through whatsapp or call, we need to have their email typed again and their name and phone number.
A dropdown list should be fine when adding a direct booking.2 votes -
3 votes
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Keep one-time fees in the first reporting period
Currently, using FRACTION_EARNED booking charges across reporting periods, including one-time fees such as cleaning fees.
It would be helpful to have an option to keep one-time fees (e.g., cleaning fees) in the first reporting period only, while continuing to prorate rent across the reservation dates.
1 vote -
Allow One-Time Scheduled Messages for Individual Guests or Reservations
Currently, scheduled trigger messages apply to all reservations or guests that meet the trigger conditions. It would be very helpful to have the option to create a scheduled trigger message for one specific guest or reservation only.
For example, if one guest needs a reminder to upload a corrected ID, has a special request, needs custom arrival information, or is celebrating a birthday, the host could schedule that message for that individual reservation without affecting all other guests.
Once the message is sent, the individual trigger should expire automatically.
This would give hosts more flexibility, reduce manual follow-up, and keep…
1 vote -
Integrate with Agoda
Integrate with Agoda
11 votes -
Pin/Flag Inbox Messages for Follow-up
Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
Benefits:
- Better organization of inbox workflow
- Ensures important messages don't get overlooked
- Helps prioritize tasks and follow-ups
- Reduces risk of missing guest requests5 votes
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