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Property Management Platform

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2289 results found

  1. We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
    At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.

    The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database

    5 votes

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    1 comment  ·  Guest Portal  ·  Admin →
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  2. show nightly rate breakdown in booking widget of the dbs

    1 vote

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  3. I strongly recommend adding a message recall, delete, or edit feature to the app. Mistakes happen, and users sometimes send messages by accident or realize they need to correct information after sending. Having the ability to recall or edit a message would greatly improve the user experience and is an essential feature for any chat, messaging, PMS, or communication platform.

    Currently, it is very frustrating to send a message in error and have no option to edit, delete, or recall it. Please consider this as important user feedback and prioritize adding this functionality in a future update.

    Thank you for…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  4. I strongly recommend adding a message recall, delete, or edit feature to the app. Mistakes happen, and users sometimes send messages by accident or realize they need to correct information after sending. Having the ability to recall or edit a message would greatly improve the user experience and is an essential feature for any chat, messaging, PMS, or communication platform.

    Currently, it is very frustrating to send a message in error and have no option to edit, delete, or recall it. Please consider this as important user feedback and prioritize adding this functionality in a future update.

    Thank you for…

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  5. When hovering over a reservation on the calendar, show the balance due, instead of or in addition to the total amount.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  6. Have the availability to decide not to screen known guests who already stayed with the PM in the past, or to avoid doing screening for family or close friends

    2 votes

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  7. Currently, Screen and Protect cannot re-verify guests with invalid email addresses, even after the booking information has been corrected.

    It would be beneficial to have the option to retry verifying guests flagged with an invalid email on the Guest's Screen and Protect.

    1 vote

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  8. 2 votes

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  9. Currently, when a booking agent previews or selects custom templates, they can see all templates across the account, including templates belonging to properties they are not assigned to.

    This creates visibility and organizational issues, especially for teams managing multiple properties with different communication workflows. I want to have the ability to associate custom templates with specific properties. When a booking agent previews templates, they should only be able to see templates linked to properties they are assigned to.

    1 vote

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  10. I don't want to get charged for test reservations when using Screen and Protect.

    1 vote

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  11. 1 vote

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  12. Add the ability to order the fields in the form and edit the xisting ones.

    9 votes

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  13. When a guest selects a start date that is past the booking lead time, it would be convenient to be able to customize a message, instead of saying: Booking lead time requirement is not met.

    2 votes

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  14. Able to add multiple Stripe accounts for a property

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  15. An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc

    78 votes

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    received  ·  9 comments  ·  Owner Portal  ·  Admin →
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  16. I want a team member to have manager role access but only for some assigned properties, not to all of them.

    1 vote

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  17. I would like more frequent or near real-time iCal syncing, if possible, to improve calendar reliability and booking accuracy.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  18. we are required to have our guests sign a good Neighbor contract by the city. We included in our rental agreement and we will not send check-in instructions unless the rental agreement is signed. It would be nice to have a trigger to send an automated message to the guest to remind them to sign it if it has not been signed within a certain amount of days before their stay.

    1 vote

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  19. We want people to be able to search for availability and go through to book without needing to recreate functionality that already exists in your system. What we need to do is call the other property endpoints and store that info on our system (short lived), then when we want to populate the calendar for what is/isn't available we need to get all availability and then cross reference that list against the rules and remove dates that can't actually be booked.

    That is a lot more work than just querying /api/v3.3/properties/UID/availability and displaying that to the user, and is also…

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  20. Add audit logs for reports that track changes made to report configurations.

    1 vote

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