2324 results found
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Pull in the emoji responses from Airbnb messages
In Airbnb, guests and hosts have the ability to do emoji responses. This is not a separate message, but an emoji response to a message. This can be really helpful for quick responses. Those emoji responses do not pull into Hostfully and this can cause us to miss when a guest replies.
Please have the ability to pull in those emoji responses into the Hostfully inbox.1 vote -
Individual Read/Unread Message Status for Team Members
Allow each team member to have their own read/unread status for guest messages. Currently, when one user opens a message, it is marked as read for everyone on the team. This makes it difficult for teams to identify new messages that still need attention.
Ideally, opening a message would only mark it as read for that specific user, so other team members can still see it as unread until they review it themselves.
1 vote -
Show Airbnb Total Host Payout in Pipeline
The total amount currently shown in the Pipeline includes guest fees and taxes. However, these amounts are not included in the Airbnb host payout, so the Pipeline total does not accurately reflect the amount the host will receive.
1 vote -
Ability to communicate through different threads in the inbox with sub-bookings in a group booking
Be able to communicate through messages in the inbox to different threads per sub-booking in a group booking
4 votes -
Allow bold or basic text formatting in Direct Booking Site descriptions
It would be very helpful to support basic text formatting options in descriptions, for example bold text or simple rich text controls. This would significantly improve readability and guest experience on the Direct Booking Site, while giving PMs more control over how their content is presented.
7 votes -
Add granular update details to UPDATED_PROPERTY webhook payload
Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.
I would like the payload to include more granular details about the type of update, for example:
Pricing update
Photo update
Amenities update
General property details update
Pricing rule update, etc.
This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…
6 votes -
Option to Link Manual Jobs with Specific Bookings
1/ Use case:
Currently, when a manual job is created from the calendar, it is tied only to a specific date rather than a reservation. This limits dynamic updates and forces PMs to manually adjust job details whenever reservation information changes.2/ Feature request:
Allow PMs the option to link a manually created job directly to a specific reservation during/ after the job creation.
When creating a manual job, users will have two choices:
Option A — Independent Job: Job is tied solely to the selected date (current existing behavior).
Option B — Linked Job: Job is explicitly linked to…
1 vote -
Include “Toilet” as an Amenity
Include toilet in amenities
1 vote -
Extend Hold for Direct Booking Reservation by Custom Options
I would love to be able to choose for how long I extend an individual reservation hold. Instead of the flat agency setting (currently set to 24hrs), it would be good to have a a few custom buttons to extend for 1hr, 12 hrs, 24 hrs (and ability to customise each preset)
3 votes -
Desktop Dark Mode
Having a dark mode for desktop would be great.
1 vote -
1 vote
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support image attachmentz from email and text to hostfully
Be able to receive and view image from hostfully inbox from messages coming from email or sms or whatsapp
3 votes -
Support transaction-based webhooks
If Hostfully could consider a balance update as something to trigger the BOOKING_UPDATED webhook.
3 votes -
Customise templates & triggers per season
The ability to set different email templates to be triggered depending on what season has been booked. For example, we operate in winter and summer and our offering, property and guests are quite different, so being able to customise the booking emails per season is essential.
17 votes -
Triggers Filters
Have the option to filter triggers or a search bar
1 vote -
Onboarding to Vacation Rent Payment
Hostfully did not advise us during the onboarding process to notify Vacation Rent Payment so a new FORM needed to be created, approved and new USERNAME, PASSWORD and PROPERTY CODE. We went round and round while reservations came in without any payments. The guests were frustrated and so were we!
1 vote -
Hostfully Devices do not show an activity log
Hostfully Devices do not show an activity log. It is very important to be able to know when staff and guests are coming and going. This seems like an obvious need of the integration. I’d like to see a Devices activity log that shows when a guest, cleaner, or other user accesses and leaves the property. This would allow me to track entry and exit times, especially for cleaners, and have better visibility into property access.
1 vote -
ORDER_FEES_MISC formula should include all fees in the calculation. With custom fees and pet fees
ORDERFEESMISC formula should include all fees in the calculation. With custom fees and pet fees
1 vote -
Be able to apply the Pricing Rules to more channels
Currently, we can only set pricing rules (bottom of the property's Pricing page) to Direct Bookings, Airbnb, Vrbo and HVMI. It would be convenient to do things here:
1. Select the channels to apply the rules to.
2. Select all the channels that Hostfully integrates with.2 votes -
Booking.com - support multiple rate plans and length of stay discounts
Support multiple rate plans for Booking.com connection.
We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.
We also want to send the pricing rules at the bottom of the pricing tab to Booking.com
50 votes
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