2234 results found
-
Correct Amount in “VRBO Alternative Payment Link” Template
The system template “VRBO Alternative Payment Link” is currently generating payment links for 100% of the reservation amount, regardless of the actual amount that should be charged. (e.g., 70% should be charged at reservation time) .
The payment link should reflect the exact amount intended to be charged for that specific transaction, not the full reservation total by default.
2 votes -
mobile app
The mobile app needs to become as useable as the website. We were previously with Guesty and we were able to do everything from the app that we could do on the website. We can't even cancel or delete reservations from the app so having to wait until you get to a computer, which can be a couple days if you work in an office, is just not convenient. I want to be able to create or add a listing, edit triggers and templates, etc.
13 votes -
Change “Book Now” Button Label on Direct Booking Site
Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).
Reason:
I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.
3 votes -
Returning guest for direct booking
Have information for a returning guest save on hostfully (their name, email and phone number) for direct bookings.
We have many returning guests and every time we need to add a new reservation made through whatsapp or call, we need to have their email typed again and their name and phone number.
A dropdown list should be fine when adding a direct booking.2 votes -
3 votes
-
Keep one-time fees in the first reporting period
Currently, using FRACTION_EARNED booking charges across reporting periods, including one-time fees such as cleaning fees.
It would be helpful to have an option to keep one-time fees (e.g., cleaning fees) in the first reporting period only, while continuing to prorate rent across the reservation dates.
1 vote -
Allow One-Time Scheduled Messages for Individual Guests or Reservations
Currently, scheduled trigger messages apply to all reservations or guests that meet the trigger conditions. It would be very helpful to have the option to create a scheduled trigger message for one specific guest or reservation only.
For example, if one guest needs a reminder to upload a corrected ID, has a special request, needs custom arrival information, or is celebrating a birthday, the host could schedule that message for that individual reservation without affecting all other guests.
Once the message is sent, the individual trigger should expire automatically.
This would give hosts more flexibility, reduce manual follow-up, and keep…
1 vote -
Ability to set a channel for Price Rules
Ability to set channels for Price Rules
11 votes -
Integrate with Agoda
Integrate with Agoda
11 votes -
Pin/Flag Inbox Messages for Follow-up
Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
Benefits:
- Better organization of inbox workflow
- Ensures important messages don't get overlooked
- Helps prioritize tasks and follow-ups
- Reduces risk of missing guest requests5 votes -
Apply Automatic Pricing Rules to Manual Reservations
Manual reservations should automatically apply the same pricing rules as direct bookings, including Early Bird, Last-Minute, Weekly (7+ nights), Monthly (28+ nights), taxes, fees, and any other configured pricing rules. This would eliminate manual calculations, reduce pricing errors, and ensure consistent pricing across all booking methods.
1 vote -
VRBO Pet Rules Settings
Summary:
Hosts using the VRBO integration are unable to maintain pet-related house rules configured directly in VRBO because Hostfully does not currently support the corresponding fields. As a result, pet settings entered in VRBO are overwritten during synchronization.Customer Impact:
VRBO allows hosts to specify important pet policy details within House Rules, including:- Number of pets allowed
- Pet size or weight restrictions
- Additional pet-specific requirements or limitations
Because these fields do not exist in Hostfully, any values configured directly within VRBO are removed or reset after the next sync from Hostfully. This forces hosts to repeatedly re-enter the information in…
1 vote -
Be able to set the automated trigger when the booking is confirmed, to create jobs for check out time until check in time of the other guest
When a job is auto created it should be based on the checkout time until check in time of the new guest
2 votes -
Apply the Promo Code when creating a quote/lead via API
With the new Promo Codes endpoint, we now have the capability to retrieve/manage promo codes. However, we are currently unable to apply a promo code when generating a quote or lead.
The PM requires the functionality to pass a promo code when retrieving a quote, in order to accurately display the price breakdown to the customer and initiate the checkout process.
11 votes -
Seasonal discounts
Support on seasonal discount for high and low season. It would be helpful if we can select date range for discounts to apply it on different season.
For example, pricelabs which I am using now and they want my prices up over $320 a night high season and $154 in low season... we book in Costa Rica 6 months in advance for trips... people book ahead. so right now my monthly rate is showing $9000 when my competition is $6000... but if I put a discount of 30 percent on that now... anything I have in low season is going…
2 votes -
Allow automatic payments from Booking.com to enable ChargeAutomation
At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).
3 votes -
Add negative adjustments
When we sync hostfully with clearning accounting, we are showing a mis-matched balance and it is because hostfully is counting the whimstay platform fee as income instead of as a fee deducted from the payment. It is inflating our deposit
2 votes -
Organize job types into separate folders within the app.
It would be beneficial for service providers to view jobs categorized by type within the app. Although I manage multiple services under a single provider, the app currently displays all services together, requiring me to click on each one individually to understand its details. Additionally, organizing jobs by date could improve usability.
For example, in the "Upcoming" section, there could be a main entry for June 28, containing subfolders for each specific service. Within these subfolders, the corresponding jobs would be listed.
For instance, if our service provider handles guest transfers and check-ins, they would have a clear overview of…
1 vote -
Limit access to owners portal with calendar-only access
I want to have the option to add access to owners portal with calendar-only access
4 votes -
HOLD Requests - Allow the Booking Quote to stay active even though the hold has expired
We are using the hold function for 24 hours and then use the autosend follow up to nudge the client that the hold is due to expire. This is very effective! However, is there any way the booking hold request quote flip into a new lead that can still remain accessible to book if it the hold has expired? This way if a client is late to make the payment, they can still book without intervention from us but it also releases the date on the calender to allow another reservation to happen if they are too slow.
3 votes
- Don't see your idea?