2295 results found
-
Require phone number for inquiries/leads
Currently, guests can submit an inquiry without providing a phone number. For our sales process, we need to collect a phone number at the lead stage so we can call the guest and close the booking. Right now, phone numbers can only be enforced after a booking is completed. This makes it difficult to follow up with leads who don’t leave contact details. Feature request: This would help us capture contact details earlier and improve lead conversion.
1 vote -
Add an option in iCal export to include checkout day for cleaning schedules
When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.
Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.
This way, the checkout day would also show as busy in Google Calendar, providing a…
6 votes -
Ability to exclude specific leads from a report
Ability to exclude specific leads from a report
1 vote -
Support UK number sends SMS messages to US number
Currently, a strict US carrier compliance regulation where US networks block unregistered international business traffic.
So it would be great to support UK number sending SMS messages to US number
1 vote -
Warning or thumbnail in Order page for manual transaction
For Airbnb reservations, in order details,add a thumbnail or warning indicating that its just a record for manually added transactions. It’s confusing and frustrating to think that you’ve processed a refund and it not go through and there be no indication of it. There’s no indication for me to know that it went through or didn’t go through.
1 vote -
Automatically Reschedule Trigger When Conditions Are Met
Automatically Reschedule Trigger When Conditions Are Met, for example if the guest completes the pre-arrival form later.
1 vote -
Add sauna to the list of amenities
Add sauna to the list of amenities. Sync this to the sauna amenity in Airbnb and other channels.
2 votes -
Real-time or More Frequent Analytics Data Refresh
Currently, Analytics data is cached for up to 24 hours, which means figures may not reflect recent bookings, cancellations, payments, or other changes. This makes it difficult to use Analytics for day-to-day business management.
1 vote -
Ability to use the variable [$NEW_MESSAGE_CONTENT$] with more trigger events
The variable [$NEWMESSAGECONTENT$] only works for the trigger event “New Message in Inbox”.
We would like for this variable to also work even with a brand-new inquiry.1 vote -
Allow Hiding the Agency Name in Either the Header or Footer of the New Direct Booking Site
Currently, the agency name is displayed in both the header and footer of the new Direct Booking Site. This creates a cluttered appearance, especially for users who prefer a cleaner, more minimal design.
1 vote -
Fee name should drive the classification
It should be that regardless of the name, the "type" should drive the classification. Something to consider. In this case, the name of the tax per the state is literally Hawaii's "Green Fee" so my preference is to be able to call it that. In the meantime, I changed 'fee' to 'tax' in the description. It seems to have took!
If you do change it so that the type drives the classification, please let me know because I'd like to change it back.
1 vote -
Ability to use job variables for SMS templates
It would be very helpful to have the ability to use job variables for SMS templates such us [$JOB_DATE$].
[$JOBSTARTTIME$]
[$JOBENDTIME$]4 votes -
owner portal
Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.
3 votes -
Currently, the host is required to manually recalculate the new total pricing (room rate, taxes, fees, etc.) when guests would like to modif
I would like to have the ability to change or modify reservations placed on the Vrbo platform in particular, and have the total fees recalculate automatically to streamline the process and to replicate the capabilities on the Vrbo site.
Currently, the host is required to manually recalculate the new total pricing (room rate, taxes, fees, etc.) when guests would like to modify their reservations to add days to their existing reservation. On the Vrbo site, when the host is not connected to Hostfully, the host can simply change the dates and the new total pricing for guests will be automatically…
1 vote -
1 vote
-
Airbnb order breakdown should show discount info
Airbnb order breakdown should shows the base rent, discount and rent amount after the discount. Currently it does not show the discount apply which is confusing.
3 votes -
Increase rate for specific date of week only
Option to increase nightly rate for a specific date of week, like Sunday. At the moment, we have to select each Sunday manually.
2 votes -
pet
Pet fee as a variable to use in templates. Ie, 'Your booking is confirmed for 2 guests and 1 pet'
2 votes -
Separate BLT field for each channel (vrbo and Airbnb)
Right now Vrbo also allows BLT. But the requirement is different with Airbnb.
For Vrbo: they only allow same-day booking If the booking lead time is under or equal to 12 hours: your Vrbo guests can make same-day reservations.=> no negative value.
While Airbnb allows negative value to allow guests to book after check-in date and same day.
Could you help to try to separate this BLT field for each channel so we can do the negative value for each channel.
1 vote -
Support importing Booking.com automatic guest messages into Hostfully Inbox
Enable synchronization of Booking.com automatic messages into the Hostfully Inbox, similar to how standard guest messages are handled.
2 votes
- Don't see your idea?