1691 results found
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View Property Name in the Message Log
In the Message Log, please add the property name. It can save time by adding the property name here, as sometimes a failed message might be expected on a specific property. By not including it here, we have to go find out which property the guest was applied to in order to figure it out.
1 vote -
Improve the formatting of templates that are sent to Airbnb and Vrbo.
Often, the formatting of messages when sent to Airbnb and Vrbo goes awry. Especially for Airbnb, it seems to add a bunch of line spaces between paragraphs and makes the messages look pretty bad. Is there a way to not have the extra spaces and strange formatting happen when messages are sent to the app inboxes?
1 vote -
Add channel icons next to the property type options that are applicable to each channel.
Or do all of the property types apply to all channels (except booking.com)?
1 vote -
For the Airbnb automated guest reviews, can it include information about why a review failed
There's a failed status for Airbnb guest reviews, but it may be helpful to know why it failed.
1 vote -
Clicking save sends me back to the main settings
It would be nice if when I click Save or update, it keeps me on the same page. This happens in Agency Settings, Property Settings and Templates & Triggers.
1 vote -
1 vote
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Add the iCal help article to the Calendar Tools page.
Currently, there's a link to a wikipedia page. A link to the Hostfully help article may be more useful there. As well as links to Airbnb, Vrbo, BDC iCal articles.
1 vote -
Allow 99 photos to push to Vrbo.
Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?
1 vote -
Do not include -15 in the Booking Lead Time dropdown, as this will produce an error when connecting to Airbnb. The max this can go is -14.
If -15 is selected in the booking lead time, this will produce an error when connecting to Airbnb. Can we set the max to -14 instead?
1 vote -
Manually select the channel when adding new leads
When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.
1 vote -
Update the % at reservation note
As split payments set in the property settings do not apply to booking.com, if using payments by booking, can that info data include BDC? It is noted in Step 9 of the activating bdc help article.
1 vote -
Keep the channel is condition dropdown open until finished selecting
When creating a trigger, please keep the channel is condition dropdown open until finished selecting. It used to do that. Now, we have to check one, click on the dropdown check the next one, click on the dropdown, check the next one, etc.
1 vote -
Zoho Books <> Hostfully Integration
I use Zoho Books to invoice owners of the properties we mange. It would be great to automatically create invoices from the financial reporting made in Hostfully on a booking (line-by-line) basis.
Now I use the reporting as base and copy/pase the net income in my accounting tool to create the invoice (net income x commission + VAT = commission over a booking. I add all the bookings per months and create the invoice. Next to this I need to make an Excel file showing income per booking - commission (VAT included per booking) = payout to owner.
I share…
1 vote -
Integrate with anystay.com.au
Can you please create an integration with anystay.com.au? I've also reached out to the team at Anystay to request an integration with Hostfully. Thank you.
1 vote -
Allow comunication with owners to be in the inbox and also availability to have triggers and templates for owner comunication.
Allow comunication with owners to be in the inbox and also availability to have triggers and templates for owner comunication.
1 vote -
Request for Custom Email Option in Trigger Actions
Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.
I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…
1 vote -
When configuring my property directly through Airbnb, I am able to add a fee per pet per stay but in hostfully this is not possible. Many of
When configuring my property directly through Airbnb, I am able to add a fee per pet per stay but in Hostfully this is not possible. Many of my guests bring 2 pets and I am losing out on $50 every stay. This is a feature request.
1 vote -
Integrate with Rently
Request to add Rently smart home integration. We use Rently and they support reservations.
1 vote -
SMS or WhatsApp messages should show line breaks
the SMS templates should present with line breaks
6 votesWe will fix this. Now, please note that, while most modern devices and SMS apps will display line breaks as intended, older devices or certain carrier systems may ignore line breaks and display the message as a single block of text.
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Shorter URL link for new DBS
The new DBS is generating a very long property URL link.
We need it to be shorter, as a shorter more precise link will not only make it easier to share with others, it is less likely to be considered a fraudulent or spam link, and will also assist with SEO.
7 votesThere are a lot of tools for shortening URLs out there such as https://bitly.com/ - you can create 10 urls per month for free so you can pretty much get all the ones you need.
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