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2154 results found

  1. Simplify Payment Flow for Manual Reservations

    When creating a manual reservation in Hostfully, collecting payment via the payment link requires going through multiple screens. I want to reduce the number of screens required to collect payment.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. Separate line for custom data on the Pre-arrival form report

    Separate line for custom data on the Pre-arrival form report

    6 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  3. Administrative Fee, Management Fee and Service charge, billed to guest field in Zapier Integration.

    Have a field to retrieve how much a guest paid for the administrative fee, management fee and service charge in a booking.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  4. Create Group Bookings in Hostfully

    I want to have the ability to create Group bookings in Hostfully as they are in Booking.com

    4 votes

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    1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
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  5. Inbox Clutter & Broken "Unread" Filter: Need Ability to Hide System Auto-Messages

    The client needs to hide automated messages from their main inbox.
    The problem is twofold: 1) these messages clutter the view and make it difficult to find messages from actual guests, and 2) the "Unread Only" filter doesn't work across teams, because if one agent sees a message, it's marked as read for everyone, negating the filter's effectiveness.

    Please provide an option to archive/separate these automated messages or to have the "read" status be individual for each agent.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  6. Support more variables and formulas in templates

    In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.

    E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]

    But currently, the template variables only support some basic order details.

    4 votes

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    2 comments  ·  Templates and Triggers  ·  Admin →
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  7. Move Reservation Between Property Types

    Enable the ability to move a reservation from a multi-unit property to a standalone property.

    Currently, reservations created under a multi-unit property cannot be reassigned or transferred to a standalone property. This limitation creates operational friction when property assignments need to change due to availability, maintenance issues, or guest requests.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  8. Rent breakdown in APP

    Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  9. Enable Keyword Search in Inbox

    Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.

    There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:

    Greatly improve efficiency in finding past communications
    Save time when retrieving important details
    Provide a smoother workflow for property managers
    Benefit not only our company but also other users who face…

    6 votes

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    1 comment  ·  Inbox  ·  Admin →
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  10. Add Travelstaytion to the list of channels in Trigger creation flow

    no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection

    9 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  11. Shows notes on blocks tooltip instead of "blocked by agency"

    For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  12. attachments

    Add the ability to send attachments both in the inbox and the automated messages.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  13. Share with owners the new Hosting quality section

    Automatically share the new Hosting quality section to the owner portal

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  14. Pet Fee charged to guest field in Zapier Integration

    Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    7 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Ability to export the information from the Quality section in Analytics

    Ability to export the information from the Quality section in Analytics. It would be super helpful to have the ability to export this information is a report or similar.

    1 vote

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  16. Auto populate guests information

    I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Guest review report

    per property - per channels

    63 votes

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    received  ·  5 comments  ·  Reviews  ·  Admin →
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  18. Download booking details

    Option to download booking in PDF version and we can select multiple bookings to download at the same time.

    2 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  19. Support Send Channel Message for Travelstaytion

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. Add Vrbo and Direct booking reviews under Property Setting > Review Tab

    Add Vrbo and Direct booking reviews under Property Setting > Review Tab

    1 vote

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    0 comments  ·  Property settings  ·  Admin →
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