1349 results found
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Have Meta tag displayed in the DBS link sent on Whatsapp
I want to have the main property photo displayed in the DBS link when sending it on Whatsapp.
1 vote -
1 vote
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Billing information
As a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and
honesty. This is critical information that should be easily accessible to the users5 votes -
4 votes
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Phone field mandatory on our Direct Booking site.
Make Phone field mandatory on our Direct Booking site.
7 votes -
Adjust the footer of the new DBS
For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.
2 votes -
Show the payment processing fee and Hostfully processing fee on the order
We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests
1 vote -
Keep the manual rent input on the lead when changing the number of guests
When I change the rent manually on Pipeline, I want the rent I input manually to remain the same when I change the number of guest, as long as it's not exceeding the base guest.
For example. my base guest is 10, I changed the rent to $100 manually on Pipeline. When I edit the lead once more with number of guests = 2 (which is <10), I expect the rate $100 to be kept, instead of the (dynamic) rate on pricing tab.
1 vote -
Apply a fee that calculates from the TOTAL and not the subtotal
I want to apply a fee that calculates from the TOTAL (including taxes and security deposit) and not the subtotal.
For example, we need to implement a 5% fee on direct bookings but the one we have now doesn't include taxes and the security deposit when it calculates the 5%.
1 vote -
Enforce associating payment processors per property
As a property manager I need to ensure that I have a payment processor assigned to every property so that guests can successfully pay for a booking
1 vote -
Refunds for Cancelled Airbnb bookings outside of free cancellation periods are not captured at all
Currently, when an Airbnb guest cancels their stay outside of their free cancellation period (ours is Firm), the reservation is not updated with the correct payout information. We need to capture the cancelled bookings earnings in our reports.
We tried to used the filter in reports to not screen the Cancelled Lead status. This was not a fix because in doing this the total cost of the reservation is displayed rather than the actual payout after the cancelation policy was applied, so, the total cost of the cancelled booking is included in the earnings report, obviously not good.
I also…12 votes -
Adding the After the hold end time-based event in complex condition.
with the complex condition, I want to have the booking hold end event in the time-based event to sent the notify for my guest.
It should be:
- Complex condition
=> After the hold end
[less than or equal to], or [equal to], or [greater than or equal to] [number] of days3 votes -
Have a different field for check-in instructions email and variable in the check in instructions tab
1 vote -
Have ability to Pre-approve Vrbo inquiries in Inbox
I want to pre-approve Vrbo inquiries, similar to what it works for Airbnb's.
2 votes -
2 votes
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Ability to export guest addresses from Client Information tab
I need to export the addresses of all my guests along with their names and booking information. We need this for marketing purposes.
2 votes -
Sort Airbnb Guest Review Status so the newest reviews show on the first page at the top
Currently new Airbnb Guest reviews show at the end of the list, this requires an extra click or more to get to reviews for current guests. If they were sorted so the newest Guest reviews showed at the top of page 1, old reviews can continue to be pushed back to pages 2 and beyond since it is rare to have a need to review them.
1 vote -
2 votes
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Ability to continue to use Hostfully's unified inbox when properties are unlisted
We are applying for a permit with the city for one of our properties, and we are supposed to not be actively advertising throughout that process but we have active bookings we need to continue to communicate with.
1 vote -
Is there a way to set a condition that if the age entered = 18+, then the custom field is required?
Add condition formulas on the pre arrival form or custom fields
1 vote
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