1803 results found
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Ability to show total tax (group taxes) in the lead order instead of tax breakdow
Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.
3 votes -
Ability to edit/remove individual ical imports
When a property is linked by ical from airbnb / vrbo etc we should be able to manually remove individual bookings. I import vrbo icals from 2 different owners (I can't switch to API) and when you import by ical you can't use the inbox. In my old PMS you could just delete any ical import and then enter the booking manually with the email address. My current workaround for this is to disconnect the vrbo ical whenever I get a new booking, enter the booking manually then reconnect to the vrbo ical. Super annoying and not to mention when…
2 votes -
The trigger for the booking request is about to expire.
As busy hosts, any additional nudge is helpful. It would be nice to have a trigger that can email us notifying us that a reservation hold is about to expire if we don't accept it.
So Booking request with time-based condition trigger would be much helpful.
2 votes -
Owner statements based off of the individual transactions
considered a way that customer statements can be built off of payments and individual transactions instead of the full transaction amount as a whole.offering Property Owner statements based on cash basis reporting
4 votes -
Hold payments from vouchers for future guests
Hold payments for vouchers that are paid in advance for guests
2 votes -
Sending notification to PM when the Booking.com connection went failed
When the connection between our platform and Booking.com fails, it can lead to disruptions in property availability, pricing, and booking management. This issue can result in lost reservations, inaccurate listings, and ultimately, a negative impact on revenue and customer satisfaction.
To mitigate these risks, it's essential to implement a notification system that alerts the Property Manager (PM) immediately when a connection failure occurs. By providing real-time updates, the PM can take swift action to troubleshoot and resolve the issue, ensuring that the property remains competitive and accessible to potential guests.
1 vote -
Synchronized Check-In Notifications (SMS, Wpp, Email)
It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.
2 votes -
Ability to manually send variables form the inbox
For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.
2 votes -
Support AIR_CONDITION_WINDOW for HVMB
Support more amenity mapping for Marriott AC
Currently, AC in Hostfully is mapped to AIR_CONDITION, which is translated into "Air Conditioning Central" on Marriott. (which all of their properties feature centralized air conditioning)
However, this may not be correct for all PMs, as they can also have other type of AC, like window or standalone AC, of mapping type AIRCONDITIONWINDOW.
In order to support this, Hostfully should have another mapping type to Marriott AIRCONDITIONWINDOW.
1 vote -
Extra hours field for late check-out in the booking flow
Ability for the guests to select amount of extra hours for their stay during the booking flow with an extra hours field
1 voteNote that the platform already provides a way to do this by using services can you can propose for purchase to guests during the check-out flow: see https://help.hostfully.com/en/articles/2899851-upselling-items-from-your-direct-website-checkout-flow
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Delete pre arrival form information after stay
Delete pre arrival form information after stay
1 vote -
We need to organize our Templates and Triggers into a logically ordered list
As we add new Custom Templates and Triggers, they simply are added at the bottom of the list. We would like to be able to move those into a logical order to make it easier to see we haven't missed any and to find ones that need changing or deleting.
24 votes -
Include the inquiries and quotes sent in the logistics report
Include the inquiries and quotes sent in the logistics report for marketing purposes.
1 vote -
Improve custom data page.
Formatting is odd and confusing. Boxes not alligned with text.
2 votes -
Add condition to a tax
Add conditions to a Tax:
Example" "if more or less than X nights"
3 votesHello Emídio - thank you for your feedback.
Note that the platform already provides an option for "Ignore tax charge for over N days", on each of the Property Settings page. Is this the feature you're referring to?
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Import past bookings with all the information so that it shows on the inbox instead of appearing "unknown".
At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.
5 votes -
Indicate Inaccessible Reports Older Than One Year
When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.
1 vote -
Improve format of pre-arrival form rules
We would love the posibility for the rules to be separated so it is not such a run-on list.
3 votes -
Run reports for selected properties
Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.
1 vote -
Implementing a small pop-up calendar with quick navigation through months could significantly improve usability. This way, users wouldn’t ne
Implementing a small pop-up calendar with quick navigation through months could significantly improve usability. This way, users wouldn’t need to wait for the entire calendar to load or navigate cumbersome month-to-month transitions.
2 votes
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