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Property Management Platform - Web

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1498 results found

  1. Be able to choose different split payment options for the same property

    4 votes

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  2. In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.

    2 votes

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  3. 1 vote

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  4. At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. We already get the notification from each platform about cancellation through text message and email. What I want to have is the notification through hostfully. If we get any cancellation information in dashboard or inside of hostfully app or web, it should be more intuitive and easy to collect all of the information

    1 vote

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    received  ·  0 comments  ·  Dashboard  ·  Admin →
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  6. I want the option "Issue a refund" option to remain when a security deposit refund is refunded or scheduled, so that I can issue a different/ larger amount (cleaning fee refund, extra guest fee refund, etc.) without having to do that from Stripe/PayPal directly.

    2 votes

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  7. Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!

    2 votes

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  8. That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property

    1 vote

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  9. How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.

    2 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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  10. Pre-arrival/rental agreement/ payment links generated in Hostfully, are broken when being sent to BDC inbox, we would like to have those links work with BDC inbox so it can looks more professional

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  11. Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.

    My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  12. I want to automatically apply a 11.57% rental tax rate for short-term stays and a 1.5% rental tax rate for long-term stays (over 30 days) when guests book, depending on their stay duration.

    2 votes

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  13. Have check-in/out filters in the calendar

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  14. Currently when setting up a fee or tax with % value, they are only based on the Rent amount. It would be great if we could decide either Rent or Rent + Cleaning fee or the Total amount of the lead or whatever to apply the fee or tax

    3 votes

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  15. I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).

    1 vote

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  16. For now it will show expired if the discount code is not input or not fully input. It would be nice if there is a message to show them the reason

    I want the error message to appear only after checkin/check-out is filled.

    1 vote

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  17. Be able to include inactive listings on the reports

    1 vote

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  18. is there a way we can add colours in the booking on the days we want cleaned for example, so the cleaners can just look at the calendar and see what days they need cleaned?

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  19. I want to check the lead source - channel of booking on enhance report > Losgicstic report.

    1 vote

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  20. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

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