1759 results found
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Capture credit card when % at Reservation is set to '0'
To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.
19 votes -
Support attachments / photos via WhatsApp
For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp
And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems
4 votes -
Keep the public name as it is on Booking.com
I want to have Booking.com listing name the same as my public name. At the moment, it is being capitalized the first letter in each word.
7 votes -
Generate invoices for guests
would be nice if the team could develop a routing to generate a pdf receipt for guest
47 votes -
1 vote
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Check connected Vrbo account
As a PM, I want to check which Vrbo account (account ID, account name and email) that's connected to Hostfully (similar to Airbnb) and when it's connected. Currently I can only see connected listings.
1 vote -
calendar
Unblock the check out date of the previous guest on Hostfully's website. It looks like this date isn't available for guest's to book when it is available. Worst case - block 1/2 the date for the checkout, but that is not necessary. It should only show available because that night is available for a booking, yet it is showing blocked. My owner's cannot have this.
1 vote -
Integration with Travelchapter
I want to integrate Hostfully account with travelchapter
https://www.travelchapter.com/1 vote -
have the option to toggle on/off the profile photo requirement on Hostfully for the field guest requirement.
I want to have the option to toggle on/off the profile photo requirement on Hostfully for the field guest requirement.
1 vote -
Remove the cancel button on Inbox for Airbnb res
This is a very dangers button at that spot.
Don’t know what thoughts are behind this but can you make this undone?1 vote -
1 vote
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Pipeline sort/filter enhancements
Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.
Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.
1 vote -
Rental Conditions: ability to use variables and HTML formatting
In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.
Some examples of how we could use this:
- Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
- Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
- The ability to format the conditions makes it far easier for a guest to read and understand.6 votes -
Run Report: Add ability to run a report for future date periods
I would find it very useful to be able to run a report for a period in the future, without having to select Custom and pick a date range.
Some examples of values I've wanted to use:
"Next 365 days" - If it's Dec15 and I want to run a Booking Report for the upcoming year.
"All future" - Get data to help with prediction and forecasting.
In many UIs, anywhere there is a "This Month" and "Last Month", there's also a "Next Month" option, as another example.
1 vote -
Recent Reports: Show filters that were active when report was run
In the Recent Reports list under Enhanced Reports, it would be very helpful to show the filters that were used to generate the report. This would save me having to run the same report over and over when the data didn't change.
For example, if I run a report for last year, in most cases that data isn't going to be different tomorrow. I should be able to just open the report I already ran.
Another example: if I run the same report for several properties, having the property shown in the Recent list would make it obvious which ones…
1 vote -
Pipeline: checkbox to hide Archived items
Pipeline: It is often useful to see everything in the pipeline EXCEPT archived leads.
Add a "Hide Archived" checkbox that when checked, does not show any Archived items. Even just another dropdown option "All Except Archived" might do the trick?
1 vote -
Have ability to move outstanding balance of previous month this currentmonth
In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.
5 votes -
Use Vrbo as a Merchant of Record
Using a channel manager has made things for difficult for me. I now have to handle security deposits, rejected payments, credit card fraud issues, collect- file - pay occupancy tax etc. All this was done by VRBO before I had a channel manager. Can you please get an arrangement with VRBO like you do with Airbnb that they will still provide those services even though we are using you.
7 votesWe are currently looking into this exact implementation where Vrbo will remain the merchant of record for connected PMs. Not that this work has a dependency on Vrbo and the APIs they are planning to provide in 2024 to support this.
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Stripe webhooks for cases when guests close browsers too early and payment failed to be recorded
a guest has gone in to book online the payment has been taken and processed through stripe but the booking has not gone through. Dates are not blocked and neither them nor us have recived any confirmation. This is becoming a bit of a worry as it's 3 guests now. They have all said the browser was open for ages after as they were waiting for confirmation.
3 votes -
Have "Property city" + "Property state" supported in Enhanced reports
I would like to extract the property city and state in my Booking report
1 vote
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