1759 results found
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Improve appearance/functionality of inbox
Please summarize each guest's message in a list similar to Airbnb's message inbox so it's easy to see multiple guests' message summaries. (rather than display just the last guest's message).
4 votes -
Add a complex condition for reviews
Have an option to select: Only send if the guest hasn't left a review yet
18 votes -
3 votes
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To be able to have notes on the listing pricing page - e.g. school holidays
When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.
3 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
6 votes -
Turnover rule for not allowing same-day check-ins
Turnover rule for not allowing same-day check-ins/ checkouts because I don't want a check-out and check-in on the same day.
Additionally, guests often request a late checkout and an early check in. Having the separation allows me to grant the request and still give my cleaners enough time to service the house.
1 vote -
Basically I am just trying to find a hack to make your system authorize a credit card when a booking outside of 30 days is made
Basically I am just trying to find a hack to make your system authorize a credit card when a booking outside of 30 days is made so a credit card is taken. I like when the additional charge option is turned on for direct bookings but not for API connected. I am not interested in collecting a security deposit but thought it might be the 'hack' I need to get the CC authorization. If we were only on Airbnb would be fine since it wouldn't charge the security deposit but VRBO does and even set at $1 will add customer…
3 votes -
Integration with Seam.co
Seam.co released a thermostat API to integrate brands like Ecobee, Nest, Honeywell...etc. They also integrate with other PMSs using their API to sync reservations with smart locks. A Hostfully - Seam.co integration would allow wifi-enabled thermostats to set temperatures based on guest check-in and check-out times, thus saving a lot in utility costs.
1 vote -
Don't require guest sign rental agreement again if they have done that for split payment.
A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.
So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.
3 votes -
Delete scheduled message once booking is canceled
I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.
6 votes -
Pay utilities bill automatically through Hostfully
I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)
1 vote -
Add more info to system template "Payment failed"
I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.
2 votes -
Restrict 'connect to Airbnb' access in owners portal
Give PM access to restrict 'connect to Airbnb' in owners portal
3 votes -
Support trigger for only Instant Book event
I want to add a trigger to send only to Instant Book.
1 vote -
Variables Request for Deposit amount and Percentage at reservation.
"Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%
"Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$
3 votes -
Able to delete the common space on property setting
Each time, I want to delete the common space, I have contacted CS to delete it from back end. I want to have the option to delete the common space on the property setting UI directly.
9 votes -
Add option for "Weekday" in the Logistic report
In the logistic reports, I want to see dates in weekdays so I can know how many check-ins/outs on each day of the week.
2 votes -
Populate [$TRANSACTION_AMOUNT$] &[$TRANSACTION_ID$] when templates are sent from Inbox
At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.
3 votes -
2 votes
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Take into account what the guest paid when you change the property on a reservation
We should always consider what the guest has already paid in the order of the same lead, even if the Property Manager changes the property of the lead.
1 vote
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