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1620 results found

  1. will Hostfully send us an alert if the pricing update or calendar synch fails in the future? We need to get an alert if there is an issue

    5 votes

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  2. I would like to have different listing names for Booking.com and Airbnb channels, for sales purposes.

    At the moment, they both are pushed from the same public name field.

    2 votes

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  3. 1 vote

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    0 comments  ·  Channels  ·  Admin →
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  4. 28 votes

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  5. I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.

    12 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  6. Since Taxes are managed by Booking.com, sometimes we don't acknowledge it until reading the article. It'd be great to have a note stating "Booking.com will not take any taxes out until you set them up with Booking.com" so It can be better informative.

    1 vote

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  7. I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.

    3 votes

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  8. I got this error when trying to create new BDC listings from Hostfully. The listings are in France:

    TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)

    The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. As a property manager, it is really important to have a field that allows me to keep notes related to the specific discounts that were provided. They could vary in duration, could specify why the discount was given, and who it was for, or who authorized it.

    2 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  10. Customer is requesting a report with a field to show booking percentage by channel and property.

    1 vote

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  11. Ability to change the order that the properties are displayed in the Direct channel

    4 votes

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  12. Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates

    8 votes

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  13. When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.

    It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  14. I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.

    17 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  15. Create an option to add multiple cancellation policies, e.g. flexible/standard and a discounted non-refundable, and display their restrictions and benefits.

    1 vote

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  16. Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.

    I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.

    2 votes

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  17. The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.

    2 votes

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  18. As most of our managers works from their phones it's crucial that all our bookings line up precisely on the app. I got confused today and immediately assumed it's double bookings.

    we want to make it as easy as possible for the managers so they don't over stress when seeing something like the screenshots on hostfully.

    we would like to only see from Airbnb side of the app only confirmed bookings as when we see all the booking request aswell even though it was not approved you immediately start worrying about double bookings, if it is possible to only put…

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  19. I'm having trouble scheduling the owner reports to be published on a certain day of the month. I was told that I could only have them run on the day of the month I set up the schedule, but it seems to be defaulting to the 1st of the month and that is not the right day for us to run said owner statements. Please help.

    2 votes

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  20. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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