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1760 results found

  1. 3 votes

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  2. We are applying for a permit with the city for one of our properties, and we are supposed to not be actively advertising throughout that process but we have active bookings we need to continue to communicate with.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  3. 2 votes

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  4. The receipt should show the actual amount paid by the guest and not the order total. If a guest has a balance left or has not paid for the security deposit, it is inaccurate for their receipt to include this.

    7 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. will Hostfully send us an alert if the pricing update or calendar synch fails in the future? We need to get an alert if there is an issue

    5 votes

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  6. I would like to have different listing names for Booking.com and Airbnb channels, for sales purposes.

    At the moment, they both are pushed from the same public name field.

    2 votes

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  7. 1 vote

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    0 comments  ·  Channels  ·  Admin →
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  8. Be able to charge per pet on the other channels

    20 votes

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  9. I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.

    9 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  10. Since Taxes are managed by Booking.com, sometimes we don't acknowledge it until reading the article. It'd be great to have a note stating "Booking.com will not take any taxes out until you set them up with Booking.com" so It can be better informative.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.

    2 votes

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  12. I got this error when trying to create new BDC listings from Hostfully. The listings are in France:

    TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)

    The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  13. As a property manager, it is really important to have a field that allows me to keep notes related to the specific discounts that were provided. They could vary in duration, could specify why the discount was given, and who it was for, or who authorized it.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Customer is requesting a report with a field to show booking percentage by channel and property.

    1 vote

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  15. Ability to change the order that the properties are displayed in the Direct channel

    4 votes

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  16. we would like to see the cleaning status of our properties in Hostfully. This is quite important to know whether the property is cleaned and ready to go when new guest booking requests come in last minute, for example.

    3 votes

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  17. Would be great if we could set up multiple rental agreements to then have the guest sign as needed. For example, if I wanted to add bike or paddle board rental - multiple templates

    7 votes

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  18. When system sends an emails of 'new booking', it serves as no-reply email so when Owner replies to that email, it does not send to our inbox or email.

    It would be much more helpful for the owner to simply hit the reply button and write accept or decline and we can see that reply within Inbox, or at least it can be forwarded to our email in Email settings.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  19. I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.

    14 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. Create an option to add multiple cancellation policies, e.g. flexible/standard and a discounted non-refundable, and display their restrictions and benefits.

    1 vote

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