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1647 results found

  1. When setting a new property directly at Hostfully (HF) to export it to other channels, an option to block dates before launching will make it easier instead of creating and then going to calendar to block dates.

    1 vote

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  2. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    7 votes

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  3. 3 votes

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  4. We need a way to easily generate a summary list of customers with outstanding security deposits in our system.

    6 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  5. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    7 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. IDEAL is a common payment method in the Netherlands.

    iDEAL is a single use payment method where customers are required to authenticate their payment. Customers pay with iDEAL by redirecting from your website, authorizing the payment, then returning to your website where you get immediate notification on whether the payment succeeded or failed.

    0 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  7. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    5 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  8. Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)

    4 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  9. Any time we make changes in Hostfully, we are reactivating a snoozed or unlisted listing. If I'm trying to work out my pricing and it's too low or change my house rules to address some kind of problem with a past guest, I'll snooze or unlist on Airbnb (my only channel). However, if I change even the description in Hostfully, this reactivates my listing on Airbnb without notifying me. It would be great if Hostfully could send a notification or have a pop up reminder, maybe when before you hit the Save button on the edit screens for the listing.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  10. It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  11. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

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  12. When creating reviews from Hostfully, it requires an exact date. I want to list reviews using a month and year without an exact date, like other OTAs.

    2 votes

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  13. The drag and re-order is too tedious, especially when you just got all new photos for your listing and need to delete all these old ones and reorder 50 new ones.

    I think that there should be a toggle between the current view and a thumbnail view that puts the photos in a grid (maybe 4-5 across and then they are in rows going down) without the photo comments in this thumbnail view. That way we can reorder the photos quickly and see better what overall the order looks like to guests, and then when we are ready to add…

    71 votes

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  14. 2 votes

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  15. Have the option not to receive an email when a guest completes the Pre-arrival form

    4 votes

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  16. I want to be able to bulk edit property description. For example: adding the same verbiage to the Notes section of all properties

    3 votes

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  17. At the moment, I have to go through my inbox list on the left then scroll back up to see the message! It's annoying scrolling down then up. I just wish that it freezes the left side and the top and have the ability to scroll only within the message.
    I know about the filtering function but it doesn't really helps solve my concern.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  18. I would like to have the message with early checkin request from Booking.com guests showing up in Hostfully inbox so I can manage them in one place. Currently, it shows in Booking.com inbox, but Hostfully inbox.

    There is an original message from the guest, and that does not appear in the Inbox. It seems like it may be related to a special request (about an early check in)

    "I'd like to request check-in at x - x (checkin date). Is it ok?"

    15 votes

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    received  ·  2 comments  ·  Inbox  ·  Admin →
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  19. Be able to retrieve the transaction notes in reports

    2 votes

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  20. As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.

    4 votes

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