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How can we improve the property management platform?

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1811 results found

  1. Ability for data to export to Quickbooks as accounts receivable records instead of sales receipts

    I tried calling Quickbooks regarding the matter and they said that it is not possible on their end to change how the data is coming into Quickbooks. I wish to change the data export settings for Hostfully to allow the data to come into Quickbooks as accounts receivable records instead of sales receipts

    1 vote
    received  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. Split fees and taxes in transaction reports

    When it comes to split payments, in transaction report, I would like to see the fees and taxes split. Currently, it's showing the fees and taxes for the entire stay, not just for each transaction.

    3 votes
    received  ·  2 comments  ·  Reports and Analytics  ·  Admin →
    How important is this to you?

  3. Have ability to edit email address in guest profile

    I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.

    1 vote
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  4. Display a more detailed error message instead of just showing Internal server error

    When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.

    4 votes
    0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  5. Support date range to schedule reports for Next month

    At the moment, when scheudling reports, we don't have an option to choose Next month for Date range.

    The use is for our service providers to see next months schedule and the only options are last month or this month. I need to send out future booking reports to our service providers (cleaners, snow plowers, etc) and owners as well for them to see a schedule one month ahead of time

    2 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
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  6. Apply turnover to owner blocks

    When an owner blocks the property, we want the same turnover blocks to apply

    4 votes
    received  ·  0 comments  ·  Calendar  ·  Admin →
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  7. Create calendar-based Jobs for recurring tasks

    We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.

    6 votes
    under review  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  8. Owner Statement Updates

    If we change the parameters of the Owners Statement we then lose all ability to send/upload as an integration. If we use the default with limited information we can push to their portal.

    This needs to be changed so that a revised Statement can be made 'default' within the system. Way toooooo much Admin each month for a basic feature/need

    4 votes
    under review  ·  0 comments  ·  Owner Portal  ·  Admin →
    How important is this to you?

  9. Messaging within Guidebooks

    Be able to message guests and guests message you within the Guidebook

    1 vote
    0 comments  ·  Inbox  ·  Admin →
    How important is this to you?

  10. Edit the text "deposit payment" on the payment link

    We want to edit the text "deposit payment" on the payment link because we are charging guests the full amount at reservation: https://prnt.sc/jTsWNIenwjbg

    1 vote
    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  11. Multilingual fees and policies

    At the moment fees and policies can be set in only one language. It would be great to be able to add fees and policies in multiple languages so that it's reflected in our offers and website.

    2 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
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  12. Using the same email for third-party agency and owner

    3 votes
    0 comments  ·  Property settings  ·  Admin →
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  13. Custom "Thank You" Page URL

    It would be nice to have a place for a custom URL for a thank you page, so that after a guest makes a reservation and checks out they can be sent back to a custom direct booking site. This would be very useful for tracking conversions if you are running ads.

    6 votes
    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  14. Navigation

    To reduce the number of clicks, and back/forth navigation, it would be optimal to have a left navigation pane on the PMP so that the user doesn't have to click on the drop-down menu each time we want to go into another category. Idea from: str@nopaliproperties.com

    2 votes
    1 comment  ·  Other  ·  Admin →
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  15. Send a mass message to all in-house guests

    I'd like to send a mass message to all guests who are currently in-house. I live in a place where earthquakes are something usual, and I'd like to send a message to every guest who is in-house whenever an earthquake happens

    4 votes
    0 comments  ·  Inbox  ·  Admin →
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  16. Record of past rates

    We want a backup report system where we are able to trace rates going back to 3-6 months ago and also for our records as well to see our rate patterns on how we increase and decrease rates.

    1 vote
    received  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  17. Ability to adjust the rent breakdown for Airbnb pre-approved leads

    At the moment, for special offers that came from a pre-approval lead, the management fees and pet fee was included directly to rent total.

    Now, when pulling the report, we couldn't pull the breakdown of Management fee and pet fee for this booking. I'm thinking of the Fees/order adjustments but I can't come up with an idea to make the rent total to be reflecting the correct amount.

    3 votes
    0 comments  ·  Reports and Analytics  ·  Admin →
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  18. Custom ordering of properties on the stacked calendar

    8 votes
    0 comments  ·  Calendar  ·  Admin →
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  19. Ability to delete multiple photos at once

    I would like to have the ability to delete multiple photos under the Photos tab at once.

    7 votes
    planned  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  20. Change the colour of the bookings on the calendar manually

    1 vote
    received  ·  0 comments  ·  Calendar  ·  Admin →
    How important is this to you?
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