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2205 results found

  1. 4 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  2. I want to create multiple bookings for the same guests but for different periods. It would be great if I can duplicate a booking onto different period, so I don't have to re-fill the guest's information everytime.

    Rebook feature only works with past bookings. I can't do it when the guests inquired.

    2 votes

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  3. Context
    * Refund issued in the lead order.
    * Guest's impatience regarding the delay in receiving a refund, I cancelled the refund directly in Stripe and transferred the funds to the guest. However, despite the refund status being updated to "failed" in Stripe, the corresponding lead order continued to display the refund as "successful."

    ​Feature Request: I am requesting a feature enhancement that ensures synchronization between the refund status in Stripe and the corresponding lead order. Specifically, when a refund is cancelled directly in Stripe and marked as "failed," this status should be automatically reflected in the lead order.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  4. To have event PINCODEUPDATED for webhook, at the moment, there are only PINCODECREATED
    PINCODE_DELETED

    3 votes

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    planned  ·  0 comments  ·  API  ·  Admin →
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  5. Dates, which are restricted in "Check-in", are displayed as grayed out in the date picker when the guests select "checkin date", similar to the blocks, which is confusing and makes the guests think it's not available. I would like to have it work similar to Airbnb
    - Dates are restricted are grayed out
    - Dates are indeed unavailable/blocked are crossed out
    https://prnt.sc/06fN2T2ZaUPo

    3 votes

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  6. At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    7 votes

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    under review  ·  1 comment  ·  Channels  ·  Admin →
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  7. I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .

    4 votes

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  8. 11 votes

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  9. Context: Past bookings should not be able to be deleted that have payments towards them. An accidental click of cancel or delete can be very easily clicked on. The entire booking should be able to be retrieved if this occurs.

    1 vote

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  10. We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.

    3 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  11. 3 votes

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  12. It appears that all the vertical photos on Photos tab changes to landscape mode on DBS, result in the photo being zoomed in too much.
    It'd be great if DBS supports both vertical and landscape photos

    10 votes

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  13. When an account is canceled, Hostfully should not display the property when searching for it on Google.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  14. At the moment, for Vrbo bookings, when changing the email address, it generates a brand new thread without any past conversations, making it hard to track past information. We'd like to keep the old Vrbo thread on Hostfully inbox, even when the guest email was changed

    6 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  15. AirDNA is creating a full suite of tools for investors and hosts. Their dynamic pricing tool is more affordable than other options and includes the performance data and analytics for investors within the price. It would be great to add them as an integration option for dynamic pricing.

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Often asked about direct booking and it would be nice when we are out to be able to find and copy the direct booking link from our app and send that to people.

    2 votes

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    received  ·  0 comments  ·  Mobile App  ·  Admin →
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  17. At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)

    11 votes

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  18. In Pipeline > Lead Modal > Client Information tab, I want to be able to type the letters to easily search for a country or language.

    1 vote

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  19. Offer a yes / no feature for answers in the pre arrival form

    6 votes

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  20. I would like a monthly summary of the amount owed each owner all on one report instead of the line by line amounts. This would make it much easier for me to know what I need to send owners each month instead of having it all be on a separate report for every owner.

    1 vote

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