1355 results found
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Create gap-day trigger 48 hrs before booking starts/ends, allowing guest to add days
If there are dates available to extend the stay (either before or after the dates that the guest initially chose), create the possibility to notify the guest at the last minute, so that they can easily extend their stay if there are available dates before the next guest's booking starts.
27 votes -
Booking lead time / % at reservation customizable per channel
Integrated partners with VRBO and booking.com are forced to be the merchant of record but also forced to be instabook. This leaves no time to vet your guest. This is a receipt for fraud! The booking lead times should should be able to be set per platform. Moreover, the % due at reservation should also include a category to pay the remaining % "x" days AFTER the RESERVATION is made.
7 votesWe are scoping out the effort to set booking lead time separately for Booking.com.
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A platform view that shows properties in a grid, rather than a single column sidebar.
With dozens of properties, we'd like to have an ability to display all properties at once, or at least a larger (customizable) number with pagination.
3 votes -
Calendar Pricing Periods - Enable To Copy To Following Year
Enable to duplicate calendar pricing to the following year.
Currently, once you've priced your periods in Agency Settings > Pricing Periods - the option to copy those periods across multiple years cannot be found.
This means the user has to manually input all the pricing periods again > which is very time consuming.
This simply fix will allow us to duplicate pricing periods for the upcoming year at the click of a button.
15 votes -
On Property Main Settings page, add "Only allow Checkout ON"
On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.
3 votes -
Travelopo Integration
Hi guys, We were wondering if there's been any interest in integrating Travelopo which has been growing quite a bit here in Europe. It's gaining a lot of traction and growing and seems like a nice little extra avenue for advertising properties.
1 vote -
5 votes
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Create mid stay clean jobs
It would be great to create a Mid-stay clean that could be done easily by adding the time-specific trigger for job creation.
in our example, we offer a mid-stay clean for guests who stay more than 7 days.
24 votes -
Add more metrics to extended report
-Cancellations
-# of Instant bookings
-Guest information: city/state of orig8 votes -
Allow multiple owner access per property
We have multiple owners on some of our homes, it would be nice to allow all separate access to the homes so if they need to block out dates or make changes we could know who is accessing the site.
45 votes -
Occupancy Percentage of All Properties Combined
Allow a quick option to see average occupancy percentage of all properties combined for a certain period of time.
5 votesavailable in our new Analytics page
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Run a job report for cleaner
I would like to run a cleaning report to see how many jobs were done in a period of time. Currently I have manually count the number of jobs on the calendar to see how many jobs have been done. This leaves a large margin for error.
18 votes -
Create integration with Vivint security
Integration would allow programming of pin code for lock and automatic settings of thermostats to comfortable setting with guest arrival.
1 vote -
Payment Processing - Accept crypto payments?
Has there been any discussions about Hostfully platform being able to
accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.2 votes -
Support children and pets count in the quote endpoint
Since we can send a booking request with childrenCount and petCount, it
would be nice for the quote endpoint to support these request params too.If we could send a quote request taking into account
the number of children and pets, we could rely on a single source of truth
to display a final price based on the customer's request.Right now, we have to compute the total price ourselves from quote + customfee results which could lead to price calculation errors.
8 votes -
Service Providers- PM's need notification when a job is 'declined' or pending
When a job is scheduled, Service Provider/Cleaner gets email with option to View, Accept or Decline.
Currently, only when the Accept option is chosen, will an email generate to give the PM get a notification.Can you please add a function so PM's receive an email when a Service Provider "Declines" a job ?
Why? So PM's can assure the job is assigned or reassigned appropriately. When many properites & jobs scheduled, how do we check declined and unassigned jobs?Part 2: Can support add a function /section that displays "Declined and Unassigned jobs?
14 votes -
Assigning multiple Service Providers per property
Sometimes Cleaner 1 is not available to clean Unit A. When I look at Unit A's calendar for "June", I want to be able to assign some of the cleans to Cleaner 1 and some assigned to Cleaner 2. I don't believe this is possible.
40 votes -
Property images loading sideways
For the random issue of images loading sideways, can the support team add a "ROTATE" button? It will easiy/quickly resolve this issue.
11 votes -
Create CRM contacts based on phone number, not email
Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.
3 votes -
Pre-Arrival and eSign agreement combined option
Putting the 2 forms together provides a smooth low friction method to acquire all guest information and a signed agreement all on one page. The page should also allow guests to change the number of guests and update them back to channels as a change. We occasionally see guests book as one guest as a mistake or avoiding fees; however, once they understand the requirement, they correct the number.
A Pre-Arrival/Agreement Page (Guest Agreement) would require pertinent information(Names, Ages, ID, Acceptance, signature). The form could also have a "Required after X hours" trigger to alert the guest and agent that…
18 votes
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