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Property Management Platform - Web

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1735 results found

  1. When a potential guest looks at my nightly rate and breakdown on VRBO or DBS it only shows them a nightly rate because all of the fees are distributed into that nightly rate. Taxes can be shown separately, I have no issue with that

    10 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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  2. Our front desk can look at the Hostfully calendar and easily see what units are vacant due to early check outs. It will be quite inconvenient to manually check each reservation to figure out which ones are really occupied.

    23 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  3. I need the trigger condition of "if the rental agreement is NOT signed" to resend it, in the case where the booking is outside of the direct booking site (otherwise, the rental agreement has to be signed before proceeding to book).

    26 votes

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  4. Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  5. Adding the property name would be user friendly and easier to view reservations in the Pipeline when on "All Properties" filter. It is too hard to understand which property it is just by looking at a photo in the Pipeline.

    2 votes

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  6. For all of my messages to a guest, it would be really nice for my signature below to automatically populate. I am able to add a signature area to all of my templates, but it's not an option from the inbox. I think it looks way more professional than just a short response that comes across more like a text message.

    2 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  7. We'd love to pull Tax ID number in Agency settings in Enhanced reporting since this is something quite important for Australian businesses.

    2 votes

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  8. I would like to have the option to add a flat fee for a certain number of nights, then have an add-on fee for any additional nights after that.

    We require guests to use Safely for an insurance policy when they stay, but Safely's policy is priced based on the number of nights. We have a flat rate for up to 3 nights then there's a per-night fee after that.

    3 votes

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  9. The exported calendars links should show the unit name and not just "Booked > The Guest Name"

    When you have multiple exported calendars it's very confusing because you can't see which listing is which.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  10. Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  11. We'd love to archive a message on inbox. For now, it's not possible.

    14 votes

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    planned  ·  4 comments  ·  Inbox  ·  Admin →
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  12. When you update the price for the range beyond the booking window, the 2 boxes to prevent check-in & checkout are ticked. But when the date opens up, or when you extend the booking window, the dates stay prevented for check-in & checkout.

    What this does is cause us to not be able to adjust dates ahead of the booking window. We have to wait for the booking window to open and then adjust dates at that time

    2 votes

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  13. From the various lead views, we can view the message thread, but there is no way to open this in a new window.

    the standard convention is "control-click" on a button will open in a new window but this doesn't work witht he UI widgets employed.

    It's very annoying to have to go to the inbox view then click the browser back button to get back to the calendar or dashboard or pipeline view and then wait for those screens to refresh again.

    If you insist on disabling the standard browser built in control-click either make these open in a…

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. Currently we can only manage calendar import/export from the specific calendar management page. This is a bit cumbersome, especially if you have to add/manage multiple feeds to the same listing (from different external sources)

    the page always refreshes and you have to choose the listing every time. it's very annoying. Also, we can't access these feeds from the property management page which is a more useful place to have this information.

    Propose adding a calendar tab to the property edit view:

    1 vote

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    1 comment  ·  Calendar  ·  Admin →
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  15. I want to add a pincode manually to the reservation under Stay Details tab. If the guest email field is blank (Airbnb doesn't send guest emails to Hostfully due to their policies), I'll need to enter my own email every time in order to to able to save the lead.

    1 vote

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  16. As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.

    3 votes

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  17. We would want to feature videos of our different spaces / properties, just like property photos.

    20 votes

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  18. Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Put a character counter on the Description page's Public Name and Short Description so we don't create text threads that don't get published

    14 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  20. Make it so users can get to this portal directly from the main website without having to log in to a separate platform.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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