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1647 results found

  1. Currently when blocks are deleted, there is no record that they ever existed.

    This presents an issue if a block is removed erroneously, there is no way to recover the block, or see when the block was removed or by whom.

    Further, for active blocks, it is not possible to see who created a block, when the block was created, or if a block has been changed.

    What I'd like to see is:

    1) Blocks display what user created them and when.
    2) Blocks include a log of changes, that include the date of the change, what the change was,…

    7 votes

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    3 comments  ·  Calendar  ·  Admin →
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  2. I think either changing the default of the inbox view to "all" under that status, or giving the user the option to create their own default view would be helpful not to miss past guests or other messages because the system deems what is "relevant" and to change it is a manual process each time.

    2 votes

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    under review  ·  2 comments  ·  Inbox  ·  Admin →
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  3. I think in order to not miss messages from past guests, the default on the inbox screen should be to "all" or at least an option to choose our own default view, so if you want to see "all" it isn't a manual process.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  4. There's a lot of empty space in the inbox' sidebar. Having notes displayed in this section could be quite useful to keep track of ongoing work for an specific reservation and coordinating efforts in our team.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. There is no return within the Leadsql CLOSED / CANCELLED leads.
    This means we can't work fully with the Lead
    sql to our back-end connection.
    All other statuses are present but these are not. This means more API calls and with the limitation within the amount of API calls per hour this will be a problem.

    2 votes

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    0 comments  ·  API  ·  Admin →
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  6. It would be great to offer extended stay discounts that are seasonal so we may use them for the low season. We have interest from guest originating in cold climates to come stay at our property in Florida during the winter months. Currently hostfully allows extended stay discounts but I can not apply that to certain times of year - currently only appears to be on an annual basis. I just had a guest book our property using the extended stay discount during peak season which resulted in a 13,000.00 discount.

    8 votes

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  7. After going through this, I believe that this is a bug. I have brought this to Hostfully’s attention in the past, but I don’t feel like they truly understand what is going on here. It’s a bit hard to explain, but I feel that the images show the problem than the explanation.

    Pricing Periods date selections need to match every industry standard when selecting date ranges – Our industry works on “nights booked” and “nights selected”. We select dates and base the range of nights (check-in to check-out). When selecting date ranges in Pricing Periods, the last date selected is…

    1 vote

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  8. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    85 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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  9. I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Custom fields in the Review section in "Internal Guest Notes"
    So we can add custom questions to the review

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
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  11. As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    30 votes

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  12. Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.

    14 votes

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  13. Please include a line item in the computation that shows the long stay discount. Airbnb does this and it is helpful for the guest to see that they benefited from a long stay discount. Otherwise both the guest and the host are guessing whether the length of stay discount was included in the calculation.

    24 votes

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  14. Very simply, I would like to have a custom report of year-to-date # of nights booked by property sent to my inbox on a daily basis. I need this to ensure I'm in compliance with municipality regulations.

    2 votes

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  15. When you do a query for certain dates and click on "email property list" I do not like how it gives a total. I want it to show the nightly rate in the email instead.

    4 votes

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  16. Track the discount codes and the number of times they are used.

    4 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  17. Add a variable for recommendations only guidebook

    3 votes

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  18. After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!

    Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…

    7 votes

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  19. Add a feature that changes the listing topic by one alphabet or descriptions and in this way the listing stays active and gets higher rank

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. The current Hostfully layout is not full screen and the font is small and light in colour.
    Having light grey writing on a white background makes it incredibly hard to read without looking closer.
    I think it would be great to have bolder/darker and bigger writing making it easier to read. It would also be great if the Hostfully software can fit entirely on the screen instead of just down the middle.
    Having these aspects enhanced would make for a more efficient work day, without any eyestrain! :)

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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