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1735 results found

  1. It's not supported yet to show the daily total for rent, fees, and taxes if there is no booking associated.
    It'd be great if we can view the total of rent, taxes, fees by running a report.

    1 vote

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  2. Please give us more configuration abilities when viewing the calendar: Print, display without prices, display xyz, etc.

    Thanks!!!

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  3. In Pipeline, I can click on "See All Customers." Except I can't "see all customers." I then have to do a search or run a report. Instead of this, can you let me actually "See All Customers"? Thanks for your consideration and for all you do for us hosts.

    1 vote

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  4. We users give the Hostfully team feedback that helps you improve your platform. This helps you further crush your competition and ultimately make more $$$. As a user, I'd be more inclined to provide feedback if I benefitted monetarily in some way, like a couple months' fees waived. Thanks for all you do for us hosts and for your consideration.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  5. Currently when payment fails for insufficient funds the booking goes into our calendar and blocks the dates preventing anyone else from booking. In VRBO it looks like a valid reservation. It isn't obvious to the guests or to us that there is a problem with payment so the conversation with the guest continues as usual and check in details are provided. Until I see a vague email from Hostfully saying that a payment failed. It doesn't identify the reservation. Just that a payment failed. If I hadn't been checking my email I wouldn't know. Quite often the email gets lost…

    31 votes

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    planned  ·  6 comments  ·  Payments  ·  Admin →
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  6. It would be helpful if the calendar automatically refreshed at some interval of time so that a PM doesn't miss new reservations or changes.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  7. I need to collect IDs for all drivers, as this must be sent to the front gate to let each car in. So, to automate this properly, I need to be able to add custom image fields, and text fields associated with each image field (i.e. first and last name).

    2 votes

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  8. Would like to see an integration with Stessa accounting software. Best accounting software for both short term and long term rentals.

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  9. We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.

    What would be ideal is is every fee is its own variable that can be pulled from the system.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  10. When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:

    1/ New check-in and check-out dates
    2/ New total of nights
    3/ Signature from the last transaction made from payment link

    33 votes

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    planned  ·  4 comments  ·  Other  ·  Admin →
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  11. If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  12. Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Make pre-arrival forms able to be edited for change after submitted, by hosts

    6 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  14. Would be great to have a map you can embed on custom websites and landing pages!

    3 votes

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  15. We are looking to send messages to our current guests when there are additional nights available at the property they are staying at. In order to automate this process we would need a trigger that sends the message 1 day before check out if the property is available for the guest to extend their stay.

    21 votes

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  16. We need for options to customize the "Email property list" option in calendar. Right now is only English and by default it does not show the dates I was filtering.
    I'd love to have a preset option with variables and languaje picker.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. I run a photo studio rental space business with 4 unique studios that require the entire management portfolio of Hostfully. The only caveat is that I need bookings by the hour rather than the day.

    Our system is currently using a hodge podge of applications to create our user experience. It would be wonderful to use a singular platform for communicating and hosting our studio renters. I wonder how simple a customer calendar solution could be for this? My requirements are the following:

    1. Replace the check-in/check-out day with a check in by the hour, check out by the hour.

    2. Once…

    1 vote

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  18. TLDR; Automatically import user information entered via a secure guidebook link into the corresponding PMP lead.

    When booking through OTAs, emails are usually not included in the lead information that gets stored on Hostfully. Emails are collected, however, when guests sign into the guidebook via a secure link. That secure link is tied to a particular booking. It would be useful, and would make some sense, to be able to assign the information entered into the secure link login into the lead in the PMP.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  19. Currently, there's a Bulk Edit option for updating certain property information (green field) but there's no option to choose if we only want certain information to be updated to all properties.

    6 votes

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    2 comments  ·  API  ·  Admin →
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    You can choose what is being applied to all properties during you batch Edit - select what to change (having in mind, which properties the particular change(s) will be applied to), and select the property list to apply the change to in the property selector.

  20. We do a lot of quotes from direct bookings. It would be great to set a trigger that activates after a quote is sent. This way we can use it to automatically send a follow-up message to a quote.

    Additionally if a lead is closed (or automatic lead close time option is added!) it would be great to send a final message by a trigger that is based on a closed lead!

    4 votes

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