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1789 results found

  1. Have Cleaning fee taxes editable on Lead details

    I can edit the Taxes field, but I can't edit the "Cleaning fee taxes" field. It would be useful to have cleaning fee taxes editable for custom quote too, like taxes field

    3 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  2. Non-refundable rate for direct bookings

    I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.

    5 votes

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    received  ·  2 comments  ·  Direct Booking Site  ·  Admin →
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  3. Concatenating First Name and Last Name in reports

    I want to concatenate First Name and Last Name columns in reports. however. the current formatter doesn't support "Text" (only Number, Percent and Currency) are available

    2 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  4. Integration with Go High Level (https://www.gohighlevel.com/)

    Integration with Go High Level

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Early Check-in times auto update integration partners.

    Have the early check-in updates filter through to the integration partners to avoid having to manually make adjustments.

    7 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  6. To hide "Send Pre-arrival form reminder" on Pipeline when guest submitted the form

    I would like to have the option "Send Pre-arrival form reminder" hidden on Pipeline when my guest already submitted the form.

    2 votes

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    under review  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  7. Ability to choose which credit cards are accepted for BDC

    Right now, Hostfully always sends AmericanExpress, Visa, MasterCard, and Discover to Booking.com and this is not modifiable.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  8. Add conditions when dates are changed only

    I have a trigger set-up to send my cleaner a message when a booking has been revised, the intent is if dates change, and for some reason she is getting updates for lots of non related items.

    I want a condition in triggers so she only gets updates when the dates change.

    6 votes

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    1 comment  ·  Templates and Triggers  ·  Admin →
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  9. Automatically translate messages send through inbox

    Airbnb does automatic translation but I was just trying to do as much of my messaging and tasks through Hostfully as I can instead of having to go back and forth! I’ve been just responding through Airbnb so it would automatically translate what I’m texting instead of having to go through Google translate

    35 votes

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    under review  ·  5 comments  ·  Inbox  ·  Admin →
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  10. Automatically populate guest's 4 last numbers as Pincode

    It'll be very usefull since the guest would know their numbers, and it'll be a lot easier for them to remember the door codes. It'll help us hostfully users too by eliminating the need to create a code that a guest can remember manually for each guest.

    2 votes

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    0 comments  ·  Integrations  ·  Admin →
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  11. Rental agreement signed before booking

    Require guests to sign rental agreement before confirming booking.

    8 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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  12. Ability to fire triggers based on updated Stay details tab times instead of property settings times

    5 votes

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    received  ·  2 comments  ·  Templates and Triggers  ·  Admin →
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  13. Adding a customized checklist to each guest

    I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?

    1 vote

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    requires more information  ·  1 comment  ·  Pipeline & Lead Assignment  ·  Admin →
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  14. Agency Percentage Based on Nightly Rate vs. Gross Revenue

    Currently, the Financial Reports shows the Agency percentage as % of gross revenue, but our arrangement is based on the nightly rental only. This requires more manual work to produce reports for the owners.

    It would be great to pre-determine which parts of the revenue is split on a percentage basis (nightly rent) and which go in full to the Agency (say a management fee) or to the Owner (say cleaning fee, if the owner pays that).

    3 votes

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    received  ·  0 comments  ·  Reports and Analytics  ·  Admin →
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  15. Including pricing periods in reports

    I need a report for all the properties that include all the different princes in each season

    1 vote

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  16. Number of bedrooms as a search field on the direct booking website

    Add number of bedrooms as a search field on the direct booking website

    5 votes

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    received  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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  17. Ability To Turn Off Auto Communication for Reservation

    It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.

    6 votes

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    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
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  18. Add Approval Workflow for Hostfully Reviews

    As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.

    6 votes

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    under review  ·  1 comment  ·  Direct Booking Site  ·  Admin →
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  19. Automatically Resend Preapproval Once

    I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  20. Refunds showing in reports

    I want to pull the refund amount after a reservation is canceled in the booking report.

    3 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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    planned  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    Refunds do show in your reports for bookings that have been made via your default payment service provider. But indeed, they don't show for Airbnb bookings for instance.

    We are soon offering a new feature: Order Adjustments and manual transactions.

    This will allow you to manually add a refund that happened in an Airbnb booking for instance.

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