1735 results found
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Sort jobs in the Service Provider Portal so that soonest job is at the top of the screen
Allow jobs in the Cleaners Portal to be sorted so that the soonest job appears at the top of the screen. Our cleaners have many jobs and its a pain for them to have to scroll to the bottom of the each each time. Thanks
8 votes -
Handle messaging for TripAdvisor channel
At the moment, leads from TA are imported by iCal. And iCal leads are considered as blocks so triggers don't work at all.
It would be much appreciated if we can communicate with TA leads from iCal.
2 votes -
Access for Service Providers to the Mobile App
My cleaners are always on the run and it would be great if they can get to their information from the mobile app.
24 votesPlanned for the end of the year 2024
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Secondary Email Should Receive Guest Communication
The customer suggested that the secondary email in a lead form should also receive the same communications as the primary.
I've also had suggestions that emails from the Pre-arrival form should also receive the same emails as a primary guest.
13 votes -
Free the DATA!! Leverage "Complex Conditions" to access all relevant data fields. Add # of guests and others
The Complex Conditions could simplify the entire Workflow Trigger process. This one area could handle all current trigger settings. And at a minimum, it should handle triggers for #s of guests, # of Nights, and Average Rent.
Additionally, leveraging the existing "Complex Conditions" model to nearly all fields lead/reservations could be exposed with trigger AND & OR logic. Opening additional data fields and Creating this simple tool allows full utilization of our data to increase our income and guest experience.
2 votes -
Update House Rules from PMP into Guidebook
Would like to have all House Rules updated in one place and don´t make any changes into each guidebook individually
10 votes -
Add more variables in Review template
It would be valuable to add additional variables the the Review templates we use.
I manage multiple properties and like to mention in the review how many guests stayed and the name of the property.
I currently am not using this feature due to this limitation and it was one of the reasons I signed up for Hostfully.
3 votes -
3 votes
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Guest Portal Statement for Vacation Rent Payment Users
Guest portal should show 'Statement' information even for Vacation Rent Payment users. This feature is currently not working for those who use VRP - maybe just pull order_statement merge field to fill that information. I have many guests who ask for this info and who attempt to use guest portal but it doesn't populate.
1 vote -
Variable [$Agent_First_Name$]
I want to have a new variable [$AgentFirstName$] to pull the name of the account being used to respond to a message
1 vote -
Ignore tax charge for over x days for HVMI
Currently, the ignore tax charge for over 30 days is only applicable for Vrbo and Hostfully channel. I want it to be applicable for HVMI.
3 votes -
1 vote
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Customize the availability on different channels
As a PM, I would like to be able to block dates on all the OTAs except the direct booking site.
The ability to customize the availability on different channels should be possible.
6 votesThis is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.
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Support more rooms (backyard, kitchen, exterior,...) other than bedrooms and common spaces in Where you'll sleep.
If a listing was imported from Airbnb to Hostfully, these room types (Backyards, Kitchens, Pool,...) were already there before and we'll be able to find them from the dropdown list. But for properties created from Hostfully then synced with Airbnb, for now, the system hasn't supported to add other room types except for Common spaces and Bedrooms yet.
We'd love to have more options other than bedrooms and common spaces11 votes -
Rearrange or edit Rules in Fees and Policies tab in a property
I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
Sometimes I want to change the order they show up or just edit one...
There is no way to do this.
I have to delete them all and add them all back.
Feature request is:
1) Edit existing Rules
2) Rearrange the order or Rules7 votes -
Message Variable - Decide how the variable show should
Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please3 votes -
Add conditions of IF (a) THEN send (a') template
We'd love to have to create a template and then a trigger for that template using if / then condition.
Example - IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay
4 votes -
Access inbox from reservation
PMs would like the ability to access to the inbox/message history between them and the guest directly from the reservation.
5 votes -
Additional Payment Processors
Add additional payment processors for those who cannot get a Stripe account. Properties are managed in Costa Rica.
35 votes -
Support for ACH payments
Add Stripe ACH payments as an option for payout
11 votes
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