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  1. Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.

    3 votes

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    1 comment  ·  Inbox  ·  Admin →
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  2. At least 85% of our guests book via our direct booking website. The majority of them stay with us for 2-6 months. They always want to pay for just 1 month at a time, but Hostfully requires them to pay for the entire stay up front. This scares some potential guests away because even though we explain that we can manually just charge them for 1 month at a time, all they see is the huge total amount for the entire stay when they do a search for their dates. When they do book, we are currently having guests just…

    51 votes

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    under review  ·  10 comments  ·  Payments  ·  Admin →
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  3. We would really like to be able to have a digital signature added to any custom templates as we send out contracts once booking is confirmed and we would like a guest to be able to digitally sign it

    9 votes

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  4. As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.

    3 votes

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  5. Allow users to print the central calendar.
    That is important because sometimes, users need to print it out for business purposes.

    11 votes

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    5 comments  ·  Calendar  ·  Admin →
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  6. -so it can be sent in 15 min or 45 min or at an exact time of day (for reminders)
    eddie@mountainmamahomes.com

    19 votes

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  7. More control over how the contract gets set up.

    Would like ability to determine the structure of the form:
    -where the contract gets signed
    -where the initials go
    -insert variables to make the contract more detailed

    When contesting a chargeback with a guest, you should be able to show them a contract with terms, and demonstrate that you’re actually due those funds (better success if initials are next to crucial terms).

    Initials next to "I read the cancellation policy section on chargebacks"

    eddie@mountainmamahomes.com

    4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  8. Each individual listing has its own reviews.
    Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  9. trigger reservation change of dates> , trigger a new job created for new dates? rather than adding the new job manually .

    17 votes

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  10. When customers update billing information, it would be great if there is an amount that shows them how much they are going to be billed.

    4 votes

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    started  ·  0 comments  ·  Agency Settings  ·  Admin →
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  11. I would love to see an integration with Ruebarue, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  12. Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available

    2 votes

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  13. Allow users to include the $ amount collected to the rental agreement, as it is sometimes necessary during legal disputes, to show that amount.
    Renaming the rental agreement to "occupancy agreement" would also be a more acurate name, since renter laws such as rent control don't apply to Short Term Rentals.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. It would be really helpful to be able to select a timeframe for the discount - ie. Stay 7 nights and receive % discount.

    Also to be able to apply the discount to particular houses as not all our property owners like to offer discounts

    33 votes

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  15. When I go to the "Financial Reports" and "Export Extended Data" it produces an Excel spreadsheet. The problem with that sheet is that the dollar values for all the rent, fees, etc come out in the spreadsheet as a TEXT field ($100) instead of a number (100), so the data cannot be used to add up a total because it's TEXT and not a NUMBER. Surely this can be easily fixed by your development team so these spreadsheets come out ready to use.

    9 votes

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  16. If there are dates available to extend the stay (either before or after the dates that the guest initially chose), create the possibility to notify the guest at the last minute, so that they can easily extend their stay if there are available dates before the next guest's booking starts.

    73 votes

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  17. Integrated partners with VRBO and booking.com are forced to be the merchant of record but also forced to be instabook. This leaves no time to vet your guest. This is a receipt for fraud! The booking lead times should should be able to be set per platform. Moreover, the % due at reservation should also include a category to pay the remaining % "x" days AFTER the RESERVATION is made.

    10 votes

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    1 comment  ·  Channels  ·  Admin →
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    Many of the original concerns leading to this request have been alleviated over the years.


    Booking.com now offers payments by Booking.com and we'll be rolling out request to book with them this quarter.


    Vrbo offers request to book as well.


    If we get more votes on it, we may consider it in the future

  18. With dozens of properties, we'd like to have an ability to display all properties at once, or at least a larger (customizable) number with pagination.

    3 votes

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  19. On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.

    6 votes

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  20. 7 votes

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