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  1. At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.

    7 votes

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    under review  ·  1 comment  ·  Integrations  ·  Admin →
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  2. with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
    I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?

    7 votes

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  3. In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.

    7 votes

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  4. 7 votes

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    under review  ·  1 comment  ·  Channels  ·  Admin →
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  5. Ability to change the order that the properties are displayed in the Direct channel

    7 votes

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  6. As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.

    If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
    I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.

    7 votes

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  7. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    7 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  8. It would be nice to have a place for a custom URL for a thank you page, so that after a guest makes a reservation and checks out they can be sent back to a custom direct booking site. This would be very useful for tracking conversions if you are running ads.

    7 votes

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  9. 7 votes

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    received  ·  3 comments  ·  Service Hub  ·  Admin →
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  10. Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.

    7 votes

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  11. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    7 votes

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  12. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  13. It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  14. Calendars dates LOOK like they can be booked. Its confusing. They should be greyed out like the other dates.

    7 votes

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  15. Serach Widget to include the field labels, like
    - location
    - properties
    - check in
    - check out
    - guest number

    As of now, only native Hostfully Direct Booking Site has those fields for search widget.

    7 votes

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  16. I have a number of partnering owner that they would prefer a better financial view of their income, booking ratios as well as other related financial data.

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  17. I'd like to integrate directly with Hotels.com from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    7 votes

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    received  ·  2 comments  ·  Channels  ·  Admin →
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  18. Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.

    7 votes

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  19. I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
    On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.

    7 votes

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    planned  ·  0 comments  ·  Service Hub  ·  Admin →
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  20. As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation

    7 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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