1669 results found
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Set specific balance due date for individual reservations
I have guests for which I need to push the payment date back. I'd like to have this ability.
7 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
7 votes -
Promo codes without expiration, and with a specified minimum stay.
Two separate asks I suppose:
(1) Ability to create a code without an expiration date
(2) Configure codes for a minimum night stay so that we can tier offers (ex 10% off when you stay 3 nights, 20% off for 10 nights)7 votes -
VRBO Custom Rules
Allow setting custom rules on VRBO. Currently no custom rule settings push to the VRBO listing and if rules are entered on VRBO instead, Hostfully overrides the changes and deletes them. VRBO is now charging hosts that cancel bookings due to rule or local regulation violations and we cannot enforce rules that are not communicated to guests. We have incurred $400 in fees this week due to this issue.
7 votes -
Bulk generate discount codes
I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time
7 votes -
Ability to delete multiple photos at once
I would like to have the ability to delete multiple photos under the Photos tab at once.
7 votes -
Ability to customize wording in Search widget or Booking widget
Ability to customize wording in Search widget or Booking widget, for example, changing "Search" to "Check Availability".
7 votes -
Bad Review Feature (Postpone Review Until End of Airbnb Review Period)
This feature would be an option to toggle a reservation where you are anticipating a bad review, therefore delaying your automated guest review from being posted to Airbnb until the final second of the 14-Day Guest Review Period.
That way when it posts, it is hidden deeper in your listing's reviews if you had other guests stay & review within that 14-day period. The other benefit would be that your review posting last minute will postpone the automated Airbnb message to the guest to leave you a review once it's too late, rather than reminding them to leave you a…
7 votes -
'Unavailable By Default' Booking Window Option
Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.
7 votes -
Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
7 votes -
Feature to accept/decline Vrbo cancellation request within Hostfully
When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice
7 votes -
Add field label to Publishing Tools' Search Widget
Serach Widget to include the field labels, like
- location
- properties
- check in
- check out
- guest numberAs of now, only native Hostfully Direct Booking Site has those fields for search widget.
7 votes -
Custom Data - Variables
Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.
7 votes -
More flexibility to split the charge into more than 2 payments
Hi team,
At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.
As a workaround, users should:
1. Create manual payment link from Stripe > send to the guest
2. Once the guest pays, Record a payment manually from Pipeline
3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amountThat seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.
7 votes -
Option to prevent certain triggers to fire for returning guests
We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…
7 votes -
Make pre-arrival forms able to be edited for change after submitted, by hosts
Make pre-arrival forms able to be edited for change after submitted, by hosts
7 votes -
Remove & archive blocks rather than delete them, add change-log feature to blocks
Currently when blocks are deleted, there is no record that they ever existed.
This presents an issue if a block is removed erroneously, there is no way to recover the block, or see when the block was removed or by whom.
Further, for active blocks, it is not possible to see who created a block, when the block was created, or if a block has been changed.
What I'd like to see is:
1) Blocks display what user created them and when.
2) Blocks include a log of changes, that include the date of the change, what the change was,…7 votesThanks for your feedback - we can certainly address the labelling of blocks with creator name and creation time in a first phase.
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Allow booking guests to filter properties by amenity
After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!
Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…
7 votes -
Dates exclusion capability for Promo Codes
On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.
It would be great if I could select one or more date groups to exclude.
7 votes -
Discount code - Have Validity Range Include Start and End Dates
As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.
Right now, the valid date range doesn't include the Start and End dates.
7 votes
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