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1771 results found

  1. I want to create 25 one-time discount codes for a value of $25 (example) and would like to avoid having to do it one at a time

    7 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  2. This feature would be an option to toggle a reservation where you are anticipating a bad review, therefore delaying your automated guest review from being posted to Airbnb until the final second of the 14-Day Guest Review Period.

    That way when it posts, it is hidden deeper in your listing's reviews if you had other guests stay & review within that 14-day period. The other benefit would be that your review posting last minute will postpone the automated Airbnb message to the guest to leave you a review once it's too late, rather than reminding them to leave you a…

    7 votes

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    received  ·  3 comments  ·  Reviews  ·  Admin →
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  3. 7 votes

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    received  ·  3 comments  ·  Service Hub  ·  Admin →
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  4. 7 votes

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  5. Along with booking window options for 6, 9, 12 month etc - we would like to see a booking window option for 'unavailable by default' to reflect similar settings as Airbnb. Use case would be a property set to unavailable for most months out of the year and only allowed to book during certain time periods.

    7 votes

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  6. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    7 votes

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  7. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    7 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  9. It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  10. Calendars dates LOOK like they can be booked. Its confusing. They should be greyed out like the other dates.

    7 votes

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  11. Serach Widget to include the field labels, like
    - location
    - properties
    - check in
    - check out
    - guest number

    As of now, only native Hostfully Direct Booking Site has those fields for search widget.

    7 votes

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  12. I have a number of partnering owner that they would prefer a better financial view of their income, booking ratios as well as other related financial data.

    7 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  13. see a list of scheduled messages, and be able to manage them in bulk

    7 votes

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    under review  ·  0 comments  ·  Mobile App  ·  Admin →
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  14. Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.

    7 votes

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  15. I have created a bunch of services for a service provider. Turns out we can create but not delete! Please add a delete button.
    On the service provider page the list is now long and messy. I would like the possibility to delete unused services and also, I would like the list of services to be sorted out alphabetically.

    7 votes

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    planned  ·  0 comments  ·  Service Hub  ·  Admin →
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  16. Hi team,

    At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.

    As a workaround, users should:
    1. Create manual payment link from Stripe > send to the guest
    2. Once the guest pays, Record a payment manually from Pipeline
    3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amount

    That seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.

    7 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  17. As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation

    7 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  18. Make pre-arrival forms able to be edited for change after submitted, by hosts

    7 votes

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  19. Currently when blocks are deleted, there is no record that they ever existed.

    This presents an issue if a block is removed erroneously, there is no way to recover the block, or see when the block was removed or by whom.

    Further, for active blocks, it is not possible to see who created a block, when the block was created, or if a block has been changed.

    What I'd like to see is:

    1) Blocks display what user created them and when.
    2) Blocks include a log of changes, that include the date of the change, what the change was,…

    7 votes

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    3 comments  ·  Calendar  ·  Admin →
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  20. As a VRM I would like the discount code dates ranges to be inclusive of the start and end dates so that it is very clear to me what the valid dates are.

    Right now, the valid date range doesn't include the Start and End dates.

    7 votes

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