1370 results found
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Bad Review Feature (Postpone Review Until End of Airbnb Review Period)
This feature would be an option to toggle a reservation where you are anticipating a bad review, therefore delaying your automated guest review from being posted to Airbnb until the final second of the 14-Day Guest Review Period.
That way when it posts, it is hidden deeper in your listing's reviews if you had other guests stay & review within that 14-day period. The other benefit would be that your review posting last minute will postpone the automated Airbnb message to the guest to leave you a review once it's too late, rather than reminding them to leave you a…
4 votes -
Different colors for leads in Service Provider portal calendar
My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.
It's much more helpful if we can have different colors for bookings blocks in SP portal.
4 votes -
Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
4 votes -
Owner Access to Photos and Amenities
Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.
4 votes -
DISCOUNT CODES
Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)
4 votes -
Ability to update <StandardPhrases> for Security deposit for Booking.com
At the moment, users are having issue that no matter they changes the security deposit settings on Property main settings, the SD settings on Bookung.com always shows like below:
Damage policy options.
You require a damage deposit from guests:
- Your guests pay a damage deposit by Credit Card
- You collect this from your guests: Up to 14 days before arrivalwhile users select the option to return security deposit 7 days in account settings.
Upon checking with T2, it's because we use the default value once there is a SD defined on property, That is a limitation now.…
4 votes -
Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.4 votes -
Enlarge agency logo in Inbox
At the moment, regardless of the logo dimension uploaded in Agency Settings, the logo pulled by variable [$AGENCY_LOGO$] looks small in Inbox. The frame is fixed and can't be resized.
I want to be able to enlarge the logo. Currently I need to manually copy and paste the logo to each template to be able to resize it.
4 votes -
Ability to bulk edit or clone photos from one property to another,
Ability to bulk edit or clone photos from one property to another, especially for cases that we have one property with several rooms that have some photos similar.
4 votes -
Add Airbnb checkout instruction field
Checkout instruction on Airbnb kept being updated as blank upon syncing.
It's a new feature on Airbnb and Hostfully hasn't supported it yet via API (Airbnb PUT /listings.checkouttasks). Instead, Hostfully sends NULL by default, which overrides the updates on Airbnb UI.
4 votes -
Change how booking widget displays unavailable dates from availability settings. (not booked dates)
We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.
It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.
For example. on Airbnb booking widget UI,
- Strikestrough days=booked,
- Greyed out= unavailable from host,
- Bold black= available
In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…
4 votesThis change is already planned, but thanks for your input.
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Send whatsapp messages from a phone number of my choice (ie our business whatsapp line)
As a PM I would like to send whatsapp messages from my own unique number so that guests can whatsapp me on this number but also call me on this number. I would also then like to have my own logo as the whatsapp profile picture
4 votes -
Feature to allow guests to request Invoice
Sometimes guests need Invoices, it would be easier if they could request an invoice from their Guest Portal > Property managers receive an email about that request and manually send them their Statement Invoice via Hostfully Inbox
4 votes -
Support NEW_BOOKING_REQUEST event for webhooks for booking requests from all channels.
Support NEWBOOKINGREQUEST event for webhooks for booking requests for channels that provide booking requests
4 votes -
Discount code conditions
I would love a condition related to number of nights & nightly rates (less than, equal to, greater than).
4 votes -
Have option to run owner report for all owners/ all properties
As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.
4 votes -
Promo Code vs. Discount Code
Please change the name to help all owners! Discount code gives guests the idea that they should get a discount no matter what. Promo code gives guests the idea that there must be a promotion going on and they either qualify for it or not based on being a previous guest, time of year, special event, etc. They also are more understanding if there isn't a code available. Please vote! :)
4 votesThank you for the suggestion. This is being considered.
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Update check-in/check-out time in PMS when a guest purchases early check-in or late check-out via Guidebook Marketplace
Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.
4 votes -
4 votes
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Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
4 votes
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