2232 results found
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Ability to Set Different Security Deposit Collection Methods per Channel
I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.
7 votes -
Notification when owners edit existing booking dates
Notification when owners edit existing booking dates.
We get notified when an owner makes a booking through our emails. We do not get notified if the owner changes the booking date. For example, if they add on an extra night, we won't know unless we check the calendar every day.
7 votes -
Customer History
In customer profile, I'd like to see all booking history of that customer - not just their contact information
7 votes -
Import past bookings with all the information so that it shows on the inbox instead of appearing "unknown".
At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.
7 votes -
Include checkins/checkouts that happened earlier that day in the Dashboard
Include checkins/checkouts that happened earlier that day in the Dashboard
7 votes -
Provide details as to which images are incompatible for the error "Incompatible image size or low quality" in the Google Channel
The error "Incompatible image size or low quality" is unspecific. We would like to know which images are causing the error.
7 votes -
Make "Booking.com guest payment options" configurable in the PMP and add more payment types
I want to set up the guest payment options for listings on Booking.com. Booking.com requires me to change the "Guest payment options" on Booking.com to "only accept cash" for 60 days to be eligible for Payment by Booking.com - bank transfer option. Currently, everytime I change it, the field is overridden by Hostfully PMP and changed back to "accept credit cards" although I don't see any place to configure this in Hostfully system.
I want to have a button in the PMP to configure the guest payment options and this field should be pushed to Booking.com.
7 votes -
Make all properties show on the map as soon as a customer clicks
Make all properties show on the map as soon as a customer clicks
7 votes -
Ability to manage tasks/ maintenance issues
Is there a feature in Hostfully where we can log Tasks/ Maintenance issues for the team to manage
7 votes -
Be able to add the condition, Property Is, to the New Message in Inbox.
Sometimes people need the new message in inbox to be sent to specific team members by property.
7 votes -
Allow the PDF attachment for owner adjustments
I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.
7 votes -
Turno's cleaner calendar visibility on PMP
are there any plans to interface the cleaning application Turno into the calendar view on Hostfully? So we can see who is assigned to the cleaning from that page without going to Turno?
7 votes -
Recorse for confirmed, unpaid bookings if guests don't pay
At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.
7 votes -
Discount Codes should be editable
Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.
7 votes -
Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
7 votes -
Support attachments / photos via WhatsApp
For example: IF the guest is not reachable by phone or if they missed the channel messages, we can ask the guest to submit their passport copies via whatsapp
And we have a follow up message to ask if everything is fine after they check in so maybe guest can share some photos or videos if they have any problems
7 votes -
Pipeline sort/filter enhancements
Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.
Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.
7 votes -
7 votes
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Ability to change the order that the properties are displayed in the Direct channel
Ability to change the order that the properties are displayed in the Direct channel
7 votes -
Ability to forward all emails from inbox to multiple team members.
Ability to forward all emails from inbox to multiple team members.
7 votes
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