1831 results found
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Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
6 votesThe cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.
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Restrict checkin/ checkout time options in Pre-arrival form
In Pre-arrival forms => Estimated arrival time, there are multiple options which is earlier than Property default checkin time so user can select the checkin time that we cannot accommodate.
For example, checkin time is 3:00 PM but they can select 2:00 PM or earlier.
Is there any way we can restrict the option to select there to make sure only fews option for checkin and checkout time can be selected?
6 votes -
Property Bulk edit on Pricing page. Nightly price, minimum stay and Check-in/out Restrictions work separately
We would like to have Property Bulk edit on the Pricing page where Nightly price, minimum stay and Check-in/out Restrictions work separately. It means that you could choose to bulk edit some of them or all of them instead of default bulk edit for 3 of them.
6 votes -
Ability to customize the color of blocks in the calendar
We'd like to have the option to create agency blocks with different colors for a more efficient organization of the calendar.
6 votes -
Recorse for confirmed, unpaid bookings if guests don't pay
At the moment, Vrbo and Booking reservations with failed payment will still come into Hostfully as confirmed unpaid bookings. If guests have already stayed or left, I want to have a recourse or protection in case they damage the property or don't pay.
6 votes -
Keep old Vrbo thread even changing email address
At the moment, for Vrbo bookings, when changing the email address, it generates a brand new thread without any past conversations, making it hard to track past information. We'd like to keep the old Vrbo thread on Hostfully inbox, even when the guest email was changed
6 votes -
Able to modify the direct booking site layout with the smaller map layout
with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?6 votes -
Support Booking.com Damage program so BDC will collect SD via PBB
At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.
I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.
6 votes -
Support vertical ratios/ images in templates
Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).
6 votes -
6 votes
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Ability to change the order that the properties are displayed in the Direct channel
Ability to change the order that the properties are displayed in the Direct channel
6 votes -
Create calendar-based Jobs for recurring tasks
We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.
6 votes -
Custom "Thank You" Page URL
It would be nice to have a place for a custom URL for a thank you page, so that after a guest makes a reservation and checks out they can be sent back to a custom direct booking site. This would be very useful for tracking conversions if you are running ads.
6 votes -
6 votes
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Show security deposits to refund
We need a way to easily generate a summary list of customers with outstanding security deposits in our system.
6 votes -
Ability to create a custom formula to reflect the owner payout on owner portal
Formula could be:
Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
(base on channels)or
if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
if VRBO, owner payout = rent * (1-commission%)*(1-15%)etc...
6 votes -
Sort the Property and Owner list in Report / Filter in Alphabetical order
It's really helpful if the items in the Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and properies and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.
6 votes -
Integrate directly with Hotels.com
I'd like to integrate directly with Hotels.com from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
6 votes -
Dates entered in the property search widget should auto populate in the property booking widget
On the property search widget, if a guest enters dates in the widget, it takes you to the page with the properties available for those dates. If you click on a property, then it takes you to the property page, but the booking widget does not auto fill the dates that the guest already selected. It would be helpful to have the dates auto fill that they already entered in the property search widget.
6 votes -
Ability to bulk delete reports
I run a lot of reports, and they start to stack up in the RECENT REPORTS.
I like a clean house, so go in and delete them when done ever so often.
But using the Delete button is slow. Love to have either a:
1) Checklist and bulk delete
2) Delete by TYPE or Report run
3) Delete allOptions.
Thx!
6 votes
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