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Property Management Platform - Web

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1695 results found

  1. At the moment, changes to a reservation need to be initiated by the guest or by the Property Manager on Airbnb. I want to be able to edit it through Hostfully.

    2 votes

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  2. I want to have the option to send the Hyperlink in SMS message with no invalid format.

    2 votes

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  3. We want reservation notes to pass over to Turno so cleaners can have access to them.

    2 votes

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  4. 2 votes

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  5. Discount codes - such as for a rolling last minute discount - should be editable. It's a pain to have to delete and recreate them constantly.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. We accidentally delete reports sometimes and it would take time to have them back. It would be nice if there's a restore feature

    2 votes

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  7. When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

    2 votes

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  8. We upload high resolution images for our properties, so that any scaling that needs to be done by various platforms starts with the best possible quality.

    When the new DBS went live, it looks like it's using the full resolution. This means it's downloading dozens of 15-20MB images for each property, which is obviously very slow.

    AirBNB, as one example, rescales the listing images into webp format for listings. Not sure what other platforms do, but it would be nice to have the high resolution images in hostfully, and push those out to platforms that support it to let them…

    2 votes

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  9. Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules

    2 votes

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  10. We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…

    2 votes

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  11. 2 votes

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  12. Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.

    2 votes

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  13. 2 votes

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  14. Be able to test a trigger with a click of a button

    2 votes

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  15. Ability to select the default lead status on each team member account when creating a new lead.
    The default is "Hold". A lot of the times we create these for a "booked" clients, and the team always forgets to change the status t in the add lead page before creating it.

    2 votes

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  16. 2 votes

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  17. 2 votes

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  18. 2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  19. Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!

    2 votes

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  20. How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.

    2 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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