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1771 results found

  1. I mean the code can be used for many bookings during the time periods as long as the booking is valid. But each user/email, when making a reservation, can only use that code once.

    2 votes

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  2. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    2 votes

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  3. Ability to add active Discount codes to the order from Agency's side and avoid the guest forgetting to add it when booking.

    2 votes

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  4. is there a way for the daily report to go out at 8am instead of around midnight?

    2 votes

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  5. I think it would be a great feature where we can remove the pricing rule (decrease the X% when stay more than Y nights) for certain months of the year.

    Here's why: We live in a very touristy area of Costa Rica. With that being said, we do have slow times, i.e. during the months of May to September. We discount our nightly rates, but we do not give weekly or monthly discounts due to the huge savings in these months.

    If we do not offer the %'s for weekly and monthly rates, or in this case turn off the…

    2 votes

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  6. As a PM with Master-Sub setup, when I want to sync Master unit directly to Booking.com room level (instead of hotel level and no room), I don't need to
    - Break current Master - Sub setup on Hostfully
    - Sync Master (now standalone) to Booking.com room
    - Set up Master - Sub again on Hostfully.

    Able to sync Master unit directly to Booking.cm room would be helpful to avoid disconnection.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  7. It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. check duplicate threads, names, loading page,

    2 votes

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  9. Allow the unverified guest can send the booking request
    When I set
    - Booking setup: instants book
    - Guest requirement: well reviewed guests with verified identity for channel Airbnb

    => only well review guest with verified identity can be able to book instantly with me.

    Based on that, I can send the message, probaly via trigger to these guest to request their ID to be able to book.

    2 votes

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  10. I tried adding a new user to my company's account today and it sent an email to all of my users

    2 votes

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  11. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    2 votes

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  12. 2 votes

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  13. Allow the "send" button to automatically reply to be sent in the latest form of communication if you are manually messaging. Too often, I will respond to a text via email or vise versa because I simply sent "send", instead of changing the method of communication.

    2 votes

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  14. 2 votes

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  15. We have customers from all over Europe. When they book many forget to type in country code. That's not practical. Thats why choosing country code when booking should be mandatory. Thank you for a great service.

    2 votes

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  16. A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
    It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. It would be really helpful to be receive a notification that the check-in instructions were not sent to a guest. This may be a little tricky because sometimes the check-in instructions includes extra conditions like, the pre-arrival form is completed, the rental agreement is signed, etc. So if a guest does not do those things, the message will never be scheduled, and hence, this is not a case of a failed trigger because the trigger is preventing the message from going out. Rather, it would be great to have a condition, somehow, that can be set so that the guest…

    2 votes

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  18. We have a booking page, generated by HF, on our website, currently the flow is
    - Guest enter the date > click on "see all properties"
    - Then the properties that match with the search date will be able to shown.
    - Guest can pick a suitable option from here to book with you.

    Is there a way to skip' the display of the first page and have visitors land directly on the second one without having to click the 'see all properties' button first?

    2 votes

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  19. I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.

    2 votes

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  20. 2 votes

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