2017 results found
-
Pipeline > Status Dropdown > Keep Stays 'Relevant' Until Deposit Action Is Performed
Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.
It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.
3 votes -
Improve "Available Properties" email
The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.
3 votes -
Add property name as a variable to REVIEWS
Adding property name variable to automated reviews is important to us. It customizes the review even more since we only have 5 messages.
3 votes -
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.
3 votes -
Add New Owner Block to New Booking Trigger in Zapier Integration
I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.
Can you update the zapier integration to include owner blocks in the New Booking trigger?
3 votes -
Build a native integration for PropertyCare.com
I would love to see an integration with PropertyCare.com, especially since Hostfully's templates and triggers leaves a lot to be desired and there is no native 2-way SMS capability.
3 votes -
Should have messages scroll separately from the list of messages.
Another very helpful thing would be to have the messages scroll separately from the list of messages. Just like they do in the Airbnb message system.
3 votes -
Display Blocks in Pipeline
As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.
3 votes -
Display each listings' average Revyoos rating within main picture.
Each individual listing has its own reviews.
Displaying the average rating for an individual listing within the listing's thumbnail would be helpful to guests when deciding which listing to book (eddie@mountainmamahomes.com)3 votes -
Display listing address in PDF/exported reports
Currently, there is no report in which the listing address is being displayed, and it would be useful to have the address available
3 votes -
Payment Processing - Accept crypto payments?
Has there been any discussions about Hostfully platform being able to
accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.3 votes -
Create CRM contacts based on phone number, not email
Since Airbnb discontinued their masked emails, Airbnb bookings are not being saved to the CRM, which saves/links contacts based on email addresses. I propose using phone numbers rather than email. Phone numbers are a reliably unique ID and are provided by Airbnb and all the major channels (to my knowledge). Without that change, Airbnb guests are not being saved to the CRM. For some managers (like me) that's a huge percentage of our customers.
3 votes -
Allow options of when to post on the Channel
I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:
X number of days to Y number of days in the future.
Occupancy % of X to Y for a given monthI could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.
3 votes -
Block or remove fields that are governed by another integration
My Hostfully is integrated with Beyond Pricing. However, it is confusing to know which platform governs my settings, when both platforms offer fields to adjust the same settings. For those fields in the Main Settings and other tabs that are actually governed by another integration, I would like to be able to remove or block those fields. For example, because Beyond Pricing governs length of minimum stays, I would remove or block the "Minimum Stay" field in Hostfully. Thank you.
3 votes -
Support Booking.com Photo Tags
Either add Booking.com photo tags to the Hostfully interface, or update the integration so tags don't get removed when Hostfully syncs the listing with Booking.com.
Right now, tags I add to my listing photos in Booking.com get removed once Hostfully syncs the listing.
2 votes -
Change how checkout restriction dates are shown on booking widget
When a property manager blocks check out on a specific date in the calendar, the booking widget displays that date as grey.
However, the date is not actually unavailable. Guests can still stay that night as part of a longer reservation. The only restriction is that they cannot check out on that date.
This creates confusion for guests because the widget visually suggests the date cannot be booked at all, even though it is still available within a multi night stay.
2 votes -
Option to Create Vendor Lock Codes Without Property Assignment
It would be very helpful to have the ability to create a vendor lock code that remains unassigned to any property by default. This code could then be temporarily assigned to a specific property when the vendor has an appointment and removed once the visit is completed.
Some vendors visit multiple properties frequently. Currently, the workflow requires assigning them to a property in order to save the code, which makes it difficult to keep a reusable vendor code ready for future visits.
Allow the creation of a vendor lock code that is not tied to any property initially.
The code…2 votes -
2 votes
-
Property description. PM suggested that our platform should allow more characters in that section.
Be able to add more than 499 characters.
2 votes -
Change “Book Now” Button Label on Direct Booking Site
Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).
Reason:
I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.
2 votes
- Don't see your idea?