1636 results found
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Whimstay Rate Multiplier
It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.
2 votes -
I want the unverified guest can send the booking request with me.
Allow the unverified guest can send the booking request
When I set
- Booking setup: instants book
- Guest requirement: well reviewed guests with verified identity for channel Airbnb=> only well review guest with verified identity can be able to book instantly with me.
Based on that, I can send the message, probaly via trigger to these guest to request their ID to be able to book.
2 votes -
Include System Templates in Scheduled Messages
It would be helpful to include the System Templates in the Scheduled Messages page so those can be deleted by guest as needed.
There may be situations where we do not want system templates to go out to a specific guest, so that functionality would be useful.2 votes -
Allow for VRBO payments or show VRBO in the payment link for second payment
A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.2 votesWe will soon provide support for Vrbo Payments.
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Allow search by phone number
It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.
2 votes -
Have the ability to send a notification that check-in instructions was not sent.
It would be really helpful to be receive a notification that the check-in instructions were not sent to a guest. This may be a little tricky because sometimes the check-in instructions includes extra conditions like, the pre-arrival form is completed, the rental agreement is signed, etc. So if a guest does not do those things, the message will never be scheduled, and hence, this is not a case of a failed trigger because the trigger is preventing the message from going out. Rather, it would be great to have a condition, somehow, that can be set so that the guest…
2 votes -
Be able to set up time-based triggers to be fired for example 30 minutes after I receive an inquiry
I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.
2 votes -
If a service Provider is deleted, do not delete the jobs created
they should stay in the system
2 votes -
Please include the agency pricing period name in the pop up box on the property pricing page.
After you click on one of agency pricing periods on the property, it opens a pop up box with the ability to edit the pricing, minimum night stay, and restricting check-in/out. I’d like to be able to see the name of the season I’m editing not just the dates. Also if I have previously input a price and minimum night stay, I’d like those to remain, or have a “previously set” display so I can know if these have already been edited.
2 votes -
On the set agency pricing periods pop up it would be great if it could show what prices and minimum night stays have already been set
On the set agency pricing periods pop up it would be great if it could show what prices and minimum night stays have already been set, rather than having to look at those dates on the calendar to check them, particularly since on save, the calendar moves back to today, rather than remaining on the 2025 screen.
2 votes -
2 votes
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why would it not include cleaning tax? Can your developers update this so the formula correctly represents tax collected?
Cleaning Fee Tax seems to be separately calculated per glossary indeed.
2 votes -
Ability to use the info from the Pre-arrival form with Mailchimp
we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.
Also would like other segmented information on the guest exported.
Where they stayed property/city
When they stayed month/ season /date etc
Dob
Reason for stayingSo that marketing campaigns can be tagged to specific segments
Eg you stayed in Stanthorpe last winter book again this year before things get busy
2 votes -
complex conditions - Templates
I would like to know if its possible to have templates that I can chose when sending the reservation when they can book at pay Credit card and when I request they pay through wire/zelle as some guests I dont want to have them pay Via CC as some guests dont want to pay the CC fee. How do I set it up
2 votes -
Able to choose Font for Direct booking site
I want to choose different fonts and color pallet to be used for my hostfully website
2 votes -
Be able to add "property is" filter to all triggers
Be able to add "property is" filter to all triggers so they can be set up better for messaging owners. Right now, there is limited funactionality on the "owner updated block" trigger type
2 votes -
Can see the status of messages in the inbox thread
I want to see if the messages are read by the receivers in the inbox thread so that I can communicate with guests better
2 votes -
Have ability to create different cleaning fee for different channels
I have different cleaning fees for Vrbo/Booking.com channels, I would like to able to set different fees for different channels
2 votes -
Ability to edit the photo size, under the PMP
can we resize photos on your platform or do we need to resize 5000 photos and reupload them? 2) Can we see the size of the photos on your platform?
2 votes -
Be able to edit the "Security deposit returned" option.
Be able to edit the "Security deposit returned" option.
2 votesPlease explain what is requested here with more details. Thanks.
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