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1768 results found

  1. It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner

    2 votes

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  2. 2 votes

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    0 comments  ·  Channels  ·  Admin →
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  3. There should be a way to define a default color for the Booking Widget and apply it to all properties. Instead of having to define it one property at a time.

    2 votes

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  4. I don't want to use Discounts code as I want the discounts to be applied automatically to Rent.

    Setting discounts in Pricing tab will be automatically applied but pushed to Vrbo channel as well and I only want it to apply to DBS, no other channels.

    2 votes

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  5. We’d love to see some features accessible via mobile browsers, since our team often works on the go and the mobile app doesn’t currently offer full functionality.

    We suggest simplifying access to frequently used actions — like Add Transaction, Add Payment, Add Expense, and Owner Adjustments — similar to how Add Lead is currently handled.

    At the moment, some of these (like Owner Adjustments) are a few steps deep. Adding a dedicated button (e.g., next to Add Lead) would significantly improve workflow efficiency.

    2 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  6. We had to import reservations before the connection with VRBO went live. Now that it is live, why wouldn't this reservation be affiliated with VRBO as it looks from our end? With the connection made shouldn't direct messaging work? Is this going to be the case for all VRBO imported reservations? If so this is going to be very tedious to babysit.

    2 votes

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  7. We want a property report in Enhanced reporting to have comparison information among months, days, and quarter. At the moment, we can only run separate reports to compare. We know about Analytics, but we want it to be in Enhanced reporting as well as we can customize the data, columns and can download them as CSV for future reference.

    2 votes

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  8. Ability to switch Airbnb from full sync to partial sync without turning off the property in order for not messing up the reservations and messaging data.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  9. As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.

    We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due

    2 votes

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  10. Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually

    2 votes

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  11. edit all the nicknames for my properties? as opposed to going into each property 1 by

    2 votes

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  12. Currently, the values of columns Rent/Fees/Property Total Taxes/Total Revenue in the Property reports are the full amount of the bookings. It would be nice to have their prorated values as well

    2 votes

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  13. If a guest makes a repeat reservation with the same email address, it would be nice if Hostfully would tag that guest automatically so we know it's a repeat guest. We host hundreds of guests a year so we try to remember names when we see them come through, but we obviously can't recognize every name and tag it

    2 votes

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  14. We used the “Additional Charge” feature, but on the checkout page, next to the security deposit it says (refundable). The security deposit is not actually included in the amount they pay upfront, so it is technically not “refundable.” Many guests contact us to ask when they will receive a refund of their security deposit and we have to explain to them that it was never paid, but is just an additional charge option we have after checkout if needed. Guests are often disappointed to realize this, thinking they were going to get $500 back of what they had already paid.

    2 votes

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  15. We would like to see Service Providers' jobs list in one place similar to how they would see it under their own portal. Basically, we want to go to one place to see the full list of jobs each provider has assigned to them rather than looking on the calendar where you only see a blue circle and have to click on each one to see who is assigned to what that day.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Allow running a pre-arrival logistic report that only shows the guest who made the booking, excluding other registered guests.

    2 votes

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  17. Be able to select the Government ID formula for financial reports, not just for logistic reports.

    2 votes

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  18. What I want to see on the dashboard is the bookings confirmed for the current month

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  19. In the new lead modal, you cannot see per-night rent amount like the old modal which is hard for us to compare with the daily pricing. It would be helpful if there is a dropdown list of per-night rent.

    2 votes

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  20. Only tax IDs on the agency level is supported, so they are synced to Airbnb. It would be good to have it at the property level so the owner ID can be used.

    2 votes

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