2258 results found
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Extend booking
Allow a direct booking extension when guests book from sites such as Booking.com/Airbnb.
We currently have to create a new booking if a guest would like to extend their stay which then creates a request for ID/deposit etc and then they will get various messages which aren't necessary. We need the ability to extend an existing booking directly3 votes -
Hide information to your owners
Ability to select which fields from the reservation you would like to hidde for example: phone, email
example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?
3 votes -
Customize field name in email notification when pre-arrival form is submitted
Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest
3 votesPlease provide more details for this requirement.
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API for checking/updating property check-in instructions
As far as I can tell, there is no way to programmatically set/validate/update the property specific check-in instructions. We would love to automate this process.
3 votes -
Rearrange direct booking line item order so taxes appear last
PM would like for the line items to be displayed as follows, with one line for taxes instead of cleaning fee taxes appearing separately:
Rent
Cleaning Fee
Admin Fee (etc.)
Tax
Security Deposit
TOTAL3 votes -
3 votes
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Search bars within the PMS
There should be a general search bar on the dashboard. Also the templates page (both system and custom) and integrations page
3 votes -
Show the Rental Conditions on the Direct Booking Site
I would like for the Rental Conditions to always be visible on the direct booking website. Right now, it is only accessible during the check out flow when a guest is making a reservation. But I would like for it to always be visible, either in the direct booking site page itself, or as a url link that goes to another page that has it. Since I manage the Rental Conditions in Hostfully itself, I don't want to manage it / update it in a second place, too.
3 votes -
Handle replys to owner portal emails in some way
Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.
My idea is to do one of the following:
Add text to the sent email that replys need to be sent via the inbox,…
3 votes -
Bulk reservartions seperatly for the same guest
I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?
3 votes -
Ability to bulk edit notes tab
Ability to bulk edit notes tab across properties
3 votes -
Add variable for check-in time END
For some properties, there is a check-in END time. It would be helpful to have a variable that can pull that into the custom templates.
3 votes -
Allow multiple logins on mobile app
Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?
3 votes -
Showing Agency details on all report types
Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
These report types don't have the Agency details on the generated ones:
- Financial reports
- Logistics and Job reports (in Logistics reports type)
- Property reports3 votes -
Special Offers in Enhanced reports
Add the possibility for knowing if a reservation is a special offer in Enhanced Reports
3 votes -
Map property internal name from Hostfully to Vrbo internal name
Map property internal name from Hostfully to Vrbo Internal name.
3 votes -
Ability to customize the wording of rental agreement signed page
'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"
3 votes -
Synchronized Check-In Notifications (SMS, Wpp, Email)
It would be good to have the possibility of SMS, WhatsApp, and the check-in instructions email being sent simultaneously, synchronized when a time range is set in the triggers.
3 votes -
Ability to manually send variables form the inbox
For example, we have a parking custom data field so we can have the parking answer for all properties built in. I know we can add this variable to our message templates, but if a guest were to reach out and ask us for parking options, it would be nice to be able to insert either directly from the custom data field or as a variable.
3 votes -
Ability to block listing from bookings
Ability to block properties from receiving bookings but still have them active and appear on the calendar to see existing reservations.
3 votes
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