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  1. example:

    Hold Confirmation> system Template> with no green button on the original format

    Capture Review> system Template > with green button on the original format

    PM wants to modify the original system template format

    2 votes

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  2. When a job is auto created it should be based on the checkout time until check in time of the new guest

    2 votes

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    1 comment  ·  Service Hub  ·  Admin →
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  3. At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. We are using Hostfully API v3's referrer value to show in the pipeline where the lead request came from, among our 3 web sites. If I don't select a filter, I see all bookings from various external platforms and am only interested in measuring the funnel efficiency by origin website (Paris For Rent, Haven In, Paris Luxury Rentals). The quote/booking forms on these web sites use the referrer value and send it to Hosfully along with the request.

    If I use the "quote" filter, it only shows requests coming from Haven In and using the Hostfully widget

    If I use…

    2 votes

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  5. Would be useful to have the ability to configure specific dates for our VRBO's mobile and member discounts.
    This is possibile within Vrbo but not while being connected with Hostfully.

    Also, VRBO confirmed this is supported by other PMS.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  6. Example:
    - A webhook signature (HMAC or shared secret)?
    - A specific header we should validate?
    - IP ranges we can allowlist?

    We want to make sure we can confirm that incoming webhook requests truly originate from Hostfully and prevent spoofed calls.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  7. 2 votes

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  8. Currently, the /api/v3.2/owner-adjustments endpoint does not support filtering by start and end date. When iterating through properties with long history (for example, multiple years), the payload becomes very large and difficult to process efficiently.

    Please add optional query parameters such as:

    • startDate

    • endDate

    This would allow partners to limit results to a specific time window and significantly reduce payload size.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  9. After reviewing it we advised PM that > Upon checking, it turns out that currently, there is no such device currently that has official API support from a garage door vendor. Thanks for your understanding.

    PM came back asking to add the following request:

    "I have a driveway that leads to the garage door. There is no path to go to the front door, which makes guests need to walk the driveway, up the road, and then up our front sidewalk to the front door. If the guests could have a code auto-generated for the garage door keypad that controls…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  10. Add a variable for the property owner’s phone number that can be included in reports

    2 votes

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  11. Some property managers would like the ability to restrict what service providers can see in the calendar. Currently, when a service provider has calendar visibility, they can see broader booking and occupancy information for the property. In many cases, this is not necessary for their role.

    From a security perspective, exposing full calendar availability can create risk, as it may reveal when a property is unoccupied. Service providers only need to see the jobs assigned to them, not the full occupancy schedule.

    2 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  12. Currently Hostfully has owner payout default reports set to when booking is booked. I believe it should be due changed or at least have a toggle switch to enable payouts to be calculated at check out date. Currently I have a booking on the last day of the month and lasts 10 days. Hostfully has me paying my owner on "Check in Date" and not at "Check out Date" I believe this should be changed.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  13. Add an Airbnb Check-in option in the Property Main Settings for Multi-Units

    2 votes

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  14. When connected to Hostfully, Vrbo does not do same-day bookings.
    But we noticed we can book properties for tonight in Vrbo, so this looks more like a limitation when channels are mapped.

    2 votes

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    planned  ·  1 comment  ·  Channels  ·  Admin →
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  15. I want to be able to change the language for the pre-arrival form

    2 votes

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  16. Description:
    It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.

    Ideally, this could work in one (or both) of the following ways:
    • Add the ability to group or filter adjustments by name directly in the report
    • Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by name

    This would allow users to:
    • Easily separate different expense types
    • Total costs by each adjustment category
    • Improve expense tracking, reporting accuracy, and owner statements
    • Reduce manual…

    2 votes

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  17. Allow conditions for New Message In Inbox trigger. I would like to push SMS messages to specific team members depending on which Property the guest is staying at.

    2 votes

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  18. pm was trying to export a transaction report applying filters and transaction was not added on the export as it was created on 2026-01-15 00:00:00 and filters applied: startDate=Thu Jan 15 06:00:00 UTC 2026,
    endDate=Sun Jan 18 06:00:00 UTC 2026

    2 votes

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  19. Currently, both Hot tub and Jacuzzi in Hostfully are mapped as Hot tub on Airbnb. However, the Jacuzzi is a bathtub which has jets. This is different than a hot tub. There shouldn’t be a hot tub amenity and a Jacuzzi amenity if they mean the same thing.

    2 votes

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  20. Be able to see which mode (guest/vacant) is currently ON on my thermostat.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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